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Ide Honda
Rochester, NY
1,541 Reviews
Ide Honda is a family owned and operated Honda Dealership in Penfield, NY. It all started in 1970, when Dick Ide opened his first dealership in Fairport, NY. In 1973 he added the Honda franchise. A few years later, in 1977, he moved both dealerships to Panorama Trail.
In 1984, Dick's oldest son, Mitch Ide, opened Mitch Ide's Ideal Chevy-Olds-Geo in Geneseo, NY. Along with his wife, Anne, they ran the dealership until selling it in 2000.
In 2007 Mitch took on responsibility for the Honda dealership from his father and has been involved in daily operations. When we say family owned and operated, we mean it. Mitch is the owner, Anne is the CFO, their son, Rich is the VP.
We know that buying a car is a big decision. And we want to make it as easy as possible for you. The Ide Family has a simple business philosophy, "Be Fair, And Be Honest." So come visit us in Penfield, you're going to get a great deal and have a great experience. We'd love to earn your business!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 5:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 1,541 reviews
December 11, 2023
I purchased a new Honda Civic in August 2023. It is the nicest car I have ever owned. Lots of new features that my 11 year old car didn't have. So far I have not had any problems. It is the nicest car I have ever owned. Lots of new features that my 11 year old car didn't have. So far I have not had any problems. More
by duane3131
Employees Worked With
December 10, 2023
Absolutely amazing! !!! We love love love Jenn! She was fun, smart and most of all met all of our needs!! She was so understanding and nice. She is incredible. Thank you !!! We love love love Jenn! She was fun, smart and most of all met all of our needs!! She was so understanding and nice. She is incredible. Thank you for making my moms dreams come true! She continues to be one of your biggest fans! More
by Innapop
Employees Worked With
December 08, 2023
Great cars, great service. Jennifer Flammia was very knowledgeable and helpful. I drove away with my dream car. Jennifer Flammia was very knowledgeable and helpful. I drove away with my dream car. More
by robbernal09
Employees Worked With
December 08, 2023
Jennifer Flammia was amazing to work with. My visit to your dealership was the first time I met Jen and I left with a new friend. Jen did not pressure me at all. Even though she knew I had an My visit to your dealership was the first time I met Jen and I left with a new friend. Jen did not pressure me at all. Even though she knew I had an appointment with another dealership later that day, she gave me all of her contact information to reach out if I needed anything. I went back to Ide the same day and started the paperwork to buy my certified Honda CRV and love it. Thank you very much for all of your help and the continued checking in to see how I am doing. Sue Reuter More
by susan.matuck
Employees Worked With
December 08, 2023
Great dealership. They worked well with me, always making sure I was happy with my decision. They spoke about the financial aspect and compared leasing versus buying They worked well with me, always making sure I was happy with my decision. They spoke about the financial aspect and compared leasing versus buying to see what I got the best choice. The personnel were very helpful and friendly. The dealership itself is a pleasant atmosphere with places to wait while getting your car serviced or buying a car. More
by lvining
December 05, 2023
We were very pleased with the service! Everyone was really pleasant and the selection was great. Jennifer was a pleasure to work with! I would definitely recommend this dealership to frien Everyone was really pleasant and the selection was great. Jennifer was a pleasure to work with! I would definitely recommend this dealership to friends and family!! More
by Natalya
Employees Worked With
December 01, 2023
Jennifer was amazing and so much fun to work with while looking for the perfect car for me! looking for the perfect car for me! More
by T_sens7
Employees Worked With
November 30, 2023
Jen Flammia is a pleausre to work with. Very attentive to customers needs. Things are done in a matter of fact and timely manner. Zero sales pressure, just decent advice. She's a gem. Very attentive to customers needs. Things are done in a matter of fact and timely manner. Zero sales pressure, just decent advice. She's a gem. More
by edhorton14
Employees Worked With
November 25, 2023
Great remote car buying experience. Called IDE Honda to inquire about a 2023 Passport they had listed in stock. Spoke with Jennifer Flammia in sales who was knowledgeable, direct an Called IDE Honda to inquire about a 2023 Passport they had listed in stock. Spoke with Jennifer Flammia in sales who was knowledgeable, direct and efficient at exchanging the information needed to review my trade and negotiate for the new vehicle. Drove two hours the next day to take delivery of the vehicle. Nice dealership facility. New vehicle was ready at the scheduled time and delivery was easy with no delays. More
by Greg
Employees Worked With
November 25, 2023
Great experience at Ide Honda with Jennifer as my sales rep. Quick process, friendly staff, and no pushy add-ons. Overall, a positive and hassle-free visit. rep. Quick process, friendly staff, and no pushy add-ons. Overall, a positive and hassle-free visit. More
by jcburruto
