Ide Honda

I switched dealerships! After purchasing 2 vehicles from a Honda dealership that was 3 miles from our home, I was very unhappy with the treatment we received. I drove 25 min After purchasing 2 vehicles from a Honda dealership that was 3 miles from our home, I was very unhappy with the treatment we received. I drove 25 minutes to Ide and do NOT regret it for a minute. Gerry was extremely professional and took the time to quote me a price over the phone. Even better than that, he spent a great deal of time with me to make sure I understood how all the "bells and whistles" work in my CRV. Understand that I am a 66-year-old technically challenged woman. He told me to call him any time if I needed help. Be careful what you ask for! My husband will be in to see Gerry in 2 years to buy a new car. We will be customers for life! More

Excellent experience! Brad Constantino was extremely professional and courteous. Took the time to explain every feature in my new CRV, and most importantly made sure I was Brad Constantino was extremely professional and courteous. Took the time to explain every feature in my new CRV, and most importantly made sure I was comfortable with it, before I drove away. I will definitely refer everyone to Ide Honda. More

Second time around At 68, I've bought/leased my fair share of automobiles from various dealers in several states. Three years ago my wife and I had a remarkably posit At 68, I've bought/leased my fair share of automobiles from various dealers in several states. Three years ago my wife and I had a remarkably positive leasing experience at Ide Honda in Rochester, NY. Being the grumpy old guy that I am, I figured it was a fluke. At lease end for both cars, we returned them to the dealership. Our salesperson was no longer there. So quite frankly, I prepped for the usual high pressure, sleaze routine more normative to my experience. I was dead wrong. And here's why: this dealership means what it advertises, a fair and honest experience. It trains sales people to rise above being jackals with each other and customers. Even when someone comes in with a chip or two on their shoulder, there's no recrimination. Our salesman, (Gerry) was outstanding. Within 3 days we leased two new Hondas. From the sales floor to the finance office, it was a courteous, competent, clear talking, no pressure experience. No fluke at Ide Honda far as I'm concerned. The dealership is as solid and reliable as the cars we drove home. Thanks Gerry, Ashley, Adam and the Ide family. Mike and Sondra Lubas Rochester, NY More

The customer matters This is my third lease with Ide Honda and my third time dealing with Alex Piterman. Alex makes it so easy!! He took care of everything (like always) This is my third lease with Ide Honda and my third time dealing with Alex Piterman. Alex makes it so easy!! He took care of everything (like always) and the financing process was easy, too. No surprises from the original lease quote I was given. More

Painless Process for first time Dealership Experience I'm 35 and have only purchased vehicles from private sales in the past. This was my first dealership experience and it was absolutely painless. Gerry I'm 35 and have only purchased vehicles from private sales in the past. This was my first dealership experience and it was absolutely painless. Gerry Lamb at Dick Ide was enthusiastic but not pushy, and was patient and great at explaining minor details here and there with the paperwork that I was seeing for the first time. All of the financial stuff went fine and Adam Weil was capable of answering my questions without hesitation. A very satisfying experience, will be sure to check them out in the future (though I'm sure my Civic will hold up for a long time!) If you go to Dick Ide, ask for Gerry and Adam and give them my name (Carl Huber)! More

Great Car Buying Experience This was my first time buying a car from the Ide Honda dealership. It was a wonderful experience. Will was knowledgeable and helpful without being p This was my first time buying a car from the Ide Honda dealership. It was a wonderful experience. Will was knowledgeable and helpful without being pushy. Ken in Finance guided me through the paperwork easily and efficiently. The whole process was very smooth and I felt comfortable and well taken care of. Couldn't be happier with my new dealership! Thanks for the great service (and great car)! More

Great experience! I couldn't be more pleased with my experience at Ide Honda. Not your typical dealership. They made me feel valued. They weren't pushy like other deale I couldn't be more pleased with my experience at Ide Honda. Not your typical dealership. They made me feel valued. They weren't pushy like other dealers we went to. Best car buying experience I've ever had. More

Repeat Customer Still Very Satisfied This is my second leased Honda from Dick Ide. This experience was just just as pleasant and painless as the first time three years ago. Friendly, help This is my second leased Honda from Dick Ide. This experience was just just as pleasant and painless as the first time three years ago. Friendly, helpful, knowledgable sales and service make the Ide difference. More

Easy Sales Process + Superior Follow-Up Service Just want to recommend Ide Honda in Penfield, NY to others in the market for a new Honda. Our family was starting to look for a new minivan, and the Just want to recommend Ide Honda in Penfield, NY to others in the market for a new Honda. Our family was starting to look for a new minivan, and the "Happy Honda Deals" got us interested in looking at an Odyssey. I submitted a request for information online and the next day our salesperson Brad contacted me, and said they had a bunch in stock and he'd let us test drive one if we wanted. The whole process was very stress and hassle-free. Brad even suggested a creative way to save some money by adding an aftermarket DVD player instead of paying for the next "class" of Odyssey. Picking up the van was easy and quick, no gimmicks or hidden tactics. Upon getting the van home, I noticed a stone chip in the hood. I contacted our salesperson and he assured me they would take care of it. Sure enough they did, they replaced the hood completely to my satisfaction free of charge. I'd highly recommend Ide Honda for their low pressure sales and the customers' interests at heart. More

Terrific car purchase through Dick Ide This was my first time purchasing a new car, and this was by far the most friendly and inviting dealership I had visited. They were not pushy and unde This was my first time purchasing a new car, and this was by far the most friendly and inviting dealership I had visited. They were not pushy and understood I was not pressed for a new car, but rather was looking to upgrade. I traded my car in for a very fair price, and they also gave me a very good deal on a 2015 Honda Accord Exl-V6 that was on the showroom floor. All the paperwork was straightforward and easy, and they handled everything on the trade in of my previous vehicle. I would definitely recommend Dick Ide to friends and family as doing business with this dealership was a pleasure. Based on my purchase experience I will most likely be loyal to the Honda brand and Dick Ide specifically for years to come. More