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Ide Honda

Rochester, NY

4.8
1,565 Reviews
Ide Honda is a family owned and operated Honda Dealership in Penfield, NY. It all started in 1970, when Dick Ide opened his first dealership in Fairport, NY. In 1973 he added the Honda franchise. A few years later, in 1977, he moved both dealerships to Panorama Trail. In 1984, Dick's oldest son, Mitch Ide, opened Mitch Ide's Ideal Chevy-Olds-Geo in Geneseo, NY. Along with his wife, Anne, they ran the dealership until selling it in 2000. In 2007 Mitch took on responsibility for the Honda dealership from his father and has been involved in daily operations. When we say family owned and operated, we mean it. Mitch is the owner, Anne is the CFO, their son, Rich is the VP. We know that buying a car is a big decision. And we want to make it as easy as possible for you. The Ide Family has a simple business philosophy, "Be Fair, And Be Honest." So come visit us in Penfield, you're going to get a great deal and have a great experience. We'd love to earn your business!
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875 Panorama Trail S.

Rochester, NY

14625

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Showing 1,565 reviews

March 30, 2016

Quick and easy!!! I was very worried on how long things would take to get my car in order. My parents were purchasing me a used car over spring break and I was skeptica More

by Sam283176
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Will Galliher
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ken Neufeglise
March 24, 2016

The most dealer dread-free experience of all time for me!! I wasn't sure what to expect. First time at Ide Honda. Welcome to the showroom by the front receptionist was classy, cordial and prompt and I didn't f More

by Bo
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Will Galliher
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : The front receptionist lady, Ken Neufeglise
March 09, 2016

ide honda recently bought a 2016 handa crv. Sales person was very informative and i felt relax and confortable.There was a willingness to deal. Thanks for a goo More

by vee
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Leigh Quackenbush
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 08, 2016

Purchase of a pre owned vehicle with trade-in Sales staff was very attentive and friendly. Finance staff was efficient and thorough. Transaction overall was seamless, with a same day turnover of More

by Sienna1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Melinda Pagliuso
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ken Neufeglise
March 06, 2016

Great experience I trust the straightforwardness of the people I deal with at Dick Ide. I never feel like I am getting the runaround. I love my Honda. More

by Ginna
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tracy in Finance, Paul Infantino
March 02, 2016

The Best!!! Great costumer service! Very friendly and helpful team! Got my second car there, will definitely return! Always helping to find the best deal Highly More

by Natalia15
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Alex Piterman
February 29, 2016

Thoroughly comfortable experience My purchase started out very smoothly. There was no high pressure sales pitch, no hidden fees and a very friendly staff throughout. There was a hitch More

by Antonio
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Melinda Pagliuso
5.0
This rating includes all reviews, with more weight given to recent reviews.
Adam Weil
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 27, 2016

Professional from Start to Finish An enjoyable experience from start. Experienced a no hassle test drive. Agreed on purchase of 2016 Pilot, placed the order, advised it would take ab More

by Happy in Fairport
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Adam Weil
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Alex Piterman
February 25, 2016

Oil change and tire repair I am very happy with my service today. Linda Freeman was my advisor and she did an excellent job taking care of my concerns in an extremely professio More

by pat356
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Linda Freeman
February 13, 2016

Great sales experience! Paul Infantino was willing to look for what I wanted... his willingness to "go the extra mile" was worth my drive to Panaroma Trail. His style and pr More

by GLI
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Paul Infantino
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