
Ide Honda
Rochester, NY
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 5:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Quick and easy!!! I was very worried on how long things would take to get my car in order. My parents were purchasing me a used car over spring break and I was skeptica I was very worried on how long things would take to get my car in order. My parents were purchasing me a used car over spring break and I was skeptical on if I would have it in time to go back to college. Will Galliher was the salesman we worked with and he was absolutely fantastic. My car was ready at the time he said it would be, with all of the changes I needed for the car was done and it looked brand new. Everyone we met with was extremely helpful and accommodating. We never felt pressured into a the purchase. The process was painless and quick, and I'm back at college with my new CRV and I couldn't be happier. My family owns 3 Honda vehicles now and we love them and recommend to all who are looking for a car. Thanks IDE Honda!!!!! More
The most dealer dread-free experience of all time for me!! I wasn't sure what to expect. First time at Ide Honda. Welcome to the showroom by the front receptionist was classy, cordial and prompt and I didn't f I wasn't sure what to expect. First time at Ide Honda. Welcome to the showroom by the front receptionist was classy, cordial and prompt and I didn't feel like a piece of meat swarmed over by sales people! She introduced me to my sales consultant! The first thing I told Will Gallaher, my salesman, was please spare me all the back and forth Bologna! He was very respectful of my wish and very helpful without being over bearing and high pressure. Within a couple of scenarios I had my target price and closed the deal with a handshake and a deposit. When I came back to pick up my car it was the shortest and easiest procedure ever with EVERYTHING prepared and my car cleaned, washed and ready upfront. The quickest and most enjoyable car purchase in my 40+ years of car shopping and purchasing! I was out of there in less than an hour! Both Will and Ken were delightful individuals. More
ide honda recently bought a 2016 handa crv. Sales person was very informative and i felt relax and confortable.There was a willingness to deal. Thanks for a goo recently bought a 2016 handa crv. Sales person was very informative and i felt relax and confortable.There was a willingness to deal. Thanks for a good experience. More
Purchase of a pre owned vehicle with trade-in Sales staff was very attentive and friendly. Finance staff was efficient and thorough. Transaction overall was seamless, with a same day turnover of Sales staff was very attentive and friendly. Finance staff was efficient and thorough. Transaction overall was seamless, with a same day turnover of new vehicle. More
Great experience I trust the straightforwardness of the people I deal with at Dick Ide. I never feel like I am getting the runaround. I love my Honda. I trust the straightforwardness of the people I deal with at Dick Ide. I never feel like I am getting the runaround. I love my Honda. More
The Best!!! Great costumer service! Very friendly and helpful team! Got my second car there, will definitely return! Always helping to find the best deal Highly Great costumer service! Very friendly and helpful team! Got my second car there, will definitely return! Always helping to find the best deal Highly recommended! Thank you Ide Family! More
Thoroughly comfortable experience My purchase started out very smoothly. There was no high pressure sales pitch, no hidden fees and a very friendly staff throughout. There was a hitch My purchase started out very smoothly. There was no high pressure sales pitch, no hidden fees and a very friendly staff throughout. There was a hitch when we found out that I could not get the car I originally wanted. However, since this occurred after we had a handshake deal the dealership found me another car that was newer (2016 versus 2015) and made me a very similar deal on the newer car. In the end I am very happy with the deal and would return again. Melinda.....two thumbs up. More
Professional from Start to Finish An enjoyable experience from start. Experienced a no hassle test drive. Agreed on purchase of 2016 Pilot, placed the order, advised it would take ab An enjoyable experience from start. Experienced a no hassle test drive. Agreed on purchase of 2016 Pilot, placed the order, advised it would take about 8-weeks, Alex kept in touch let us know when vehicle made it through manufacturing cycle, gave us the VIN so we knew vehicle was on its way. Alex shared all the financing and additional service options.... no hard sell. Vehicle was ready at agreed time for pickup, Alex again eased through the closing and Alex took the time to review operating features of the vehicle and provided introductions to Service Manager. Thanks for a pleasurable experience. More
Oil change and tire repair I am very happy with my service today. Linda Freeman was my advisor and she did an excellent job taking care of my concerns in an extremely professio I am very happy with my service today. Linda Freeman was my advisor and she did an excellent job taking care of my concerns in an extremely professional and friendly way. She got me in and out in no time and went the extra mile to share a few personal words with me which always makes the customer feel cared for. I have never had a bad encounter with anyone at Dick Ide and highly recommend the service there. More
Great sales experience! Paul Infantino was willing to look for what I wanted... his willingness to "go the extra mile" was worth my drive to Panaroma Trail. His style and pr Paul Infantino was willing to look for what I wanted... his willingness to "go the extra mile" was worth my drive to Panaroma Trail. His style and professionalism made my dealer switch easy. More