Ide Honda

Worst Customer Service I had come to Ide from a family recommendation after totaling my Mazda. I agreed to a quote for an HRV, made a payment, and within 24 hours, was calle I had come to Ide from a family recommendation after totaling my Mazda. I agreed to a quote for an HRV, made a payment, and within 24 hours, was called and informed my payment was going to be higher. So why did I write a check for something different? After leaving voicemail after voicemail, I finally got a call back and told Ashley I would not be going through with the deal. I asked for my money back and was told it takes 7-10 days. You better believe if that check isn't at my home on the 10th day, there's going to be bigger issues. Horrible financing department, how does a company function without returning people's xxxx phone calls. Absolutely ridiculous. Ended up buying a Mazda from Marketplace Mazda without ANY b.s. My salesman Will, finally got in touch with me about 4 days after all of this went down, I emailed him back explaining my frustration, and never received an email back. Would NEVER recommend this place to anyone unless you plan on getting jerked around and not having people answer your calls. Unless you physically walk in there, expect nothing. More

Great car buying experience! My family had leased a CRV from Dick Ide the previous year and had a great experience. I went in to buy an Accord this year and had an equally great My family had leased a CRV from Dick Ide the previous year and had a great experience. I went in to buy an Accord this year and had an equally great experience. Will Galliher helped set me up with an Accord that met my needs and dealt with me in a professional and friendly manner. He helped me get the deal I was looking for on my trade in and for the car I chose. He and Adam Weil from finance helped me get the car payment that met my budget. More

Great! It was a pleasure to work with Rick Damico. He is knowledgeable, helpful, congenial, and available for questions and concerns about purchasing a new c It was a pleasure to work with Rick Damico. He is knowledgeable, helpful, congenial, and available for questions and concerns about purchasing a new car! More

Working with Rick was very easy! I needed to turn in my lease early, and contacted Rick. He was able to get me into a new lease with the price I needed! I needed to turn in my lease early, and contacted Rick. He was able to get me into a new lease with the price I needed! More

Great Service and Support Buying My Car! LOVE THEM! Especially Brad Constantino, along with Ken and Adam in Finance! Once again they went above and beyond to get me a great car! I feel like f LOVE THEM! Especially Brad Constantino, along with Ken and Adam in Finance! Once again they went above and beyond to get me a great car! I feel like family every time I come into Ide Honda, whether it is for service, sales, or I refer someone to them! I will continue to lease and buy my vehicles from Ide and Brad Constantino! The oil changes and roadside assistance is a great plus as well! More

Excellent customer service and response time I rely on my personal vehicle for the work that I do, and found myself in need of a new tire ASAP in the midst of my work day...from my initial call t I rely on my personal vehicle for the work that I do, and found myself in need of a new tire ASAP in the midst of my work day...from my initial call to the service department to ask how fast this could happen (Amber), to arriving at the desk (Linda), to my check out (Kalie), I was provided the best customer service and understanding of my predicament that I have ever experienced with any service department thus far. A special thank you to Linda and Amber for setting me up with a loaner vehicle and getting me back on the road to make it to my appointments while my tire was replaced! These ladies deserve sincere recognition for their compassion and customer service! More

No Fuss Deal at Ide We were in the market for a new or slightly used CRV, saw what we wanted in the Ide website, and with the help of Joe Preteroti, quickly test drove, d We were in the market for a new or slightly used CRV, saw what we wanted in the Ide website, and with the help of Joe Preteroti, quickly test drove, discussed, and settled on a price. Straight talk, no gimmicks, no upsells. Traded in a 10 year old Odyssey that came from Ide. Smooth sailing through DMV, insurance, and financing, with additional help from Ashley Pierce. Car was ready when promised. Overall, hassle-free experience with good follow-up, and exactly what we expected and hoped for. Would highly recommend to others. More

Buyer beware Last minute change in the monthly payment supposedly was an honest mistake. The final payment was ~ $20 more/monthly than what was initially quoted t Last minute change in the monthly payment supposedly was an honest mistake. The final payment was ~ $20 more/monthly than what was initially quoted to me. (this had nothing to do with any extended wear plan, etc) The financing guy made a mistake that I ended up paying for even though the sales guy said nothing would change (after the discrepancy was discovered). Love the car but the whole experience was sullied by this nonsense and has left a nasty aftertaste. Apparently Dick Ide don't doesnt make it a practice of providing copies of the paperwork of the deal until is closed. If this documentation had been provided this mess would have been avoided. Buyer beware and get copies of your paperwork prior to closing so you know what you're getting into. More

2016 Honda Pilot Review Bought our second Honda here and will no doubt buy our next here as well. No pressure, pleasent atmosphere, knowledgable people. They found a car th Bought our second Honda here and will no doubt buy our next here as well. No pressure, pleasent atmosphere, knowledgable people. They found a car that met our needs and wants quickly. More

Excellent Experience! My husband has purchased from Ide Honda in the past but this was my first purchase. Excellent is what I'd say about everything! I walked in the lobb My husband has purchased from Ide Honda in the past but this was my first purchase. Excellent is what I'd say about everything! I walked in the lobby and the receptionist was friendly and helpful, She got me a sales representative in less than a minute. Brendan is awesome! He truly made my car buying experience a pleasure! He is very easy to talk to, helpful and really listened to what I wanted on my first visit. He explained the car's features, showed me several cars and colors and went with me for a test drive. He called me back to follow up with available cars that fit my requirements so I went back to see him. We added features, finalized the paperwork, and worked out the financing with no stress involved. I love my new car!!! More