
Ide Honda
Rochester, NY
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 5:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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The customer service at Ide Honda is second to none! We have owned or leased a number of automobiles from Ide Honda and can affirm that Honda produces a superior product. We can also attest that Ide Hon We have owned or leased a number of automobiles from Ide Honda and can affirm that Honda produces a superior product. We can also attest that Ide Honda's customer service is second to none. We have never felt pressured to make a purchase or lease. Brad Constantinople and Roberto Galante have been mindful of our budget and have been a pleasure to work with. The same can be said for the folks in the Service Department. Mark Frey and Jim Milella have been very accommodating and honest in regard to maintaining our vehicles. On occasion, We have taken a car in for a service and was told it wasn't necessary. Ide Honda has more than earned our business, they have earned our trust! Ide Honda is great! Thanks Brad, Roberto, Mark and Jim! More
Incredible car buying experience! Incredible on all levels! Fromm the time we walked in the door, to the entire purchasing process! Thank you Gerry and Roberto, for making my daughte Incredible on all levels! Fromm the time we walked in the door, to the entire purchasing process! Thank you Gerry and Roberto, for making my daughter's first car buying experience nothing but fabulous! They talked directly to her, which I loved and did not leave out any of the extra little special things they covered. Blue tooth, the importance of being a new driver, anything is fixable, a mini kit to clean the car, even a balloon and congratulations sign at pick up! the car is great! I have already told several people about them and how they make buying a car so much fun, the way it should be! :-) More
All smiles, no pressure I had looked at many new and used vehicles (not Hondas) at 4 other locations that were much closer to my home. After searching the internet, I deci I had looked at many new and used vehicles (not Hondas) at 4 other locations that were much closer to my home. After searching the internet, I decided to ride out to Ide. From the moment I pulled in the parking lot, I felt invited. After test driving two vehicles, and discussing many others, I knew I was going to purchase my next vehicle here. I took the weekend to contemplate my options and decide what was best for me. The staff was respectful, not at all pushy or forceful. I sat down with Alex P. and he gave me his undivided attention - explaining all of my options between new and used, leasing or buying - how it would all play out in the end. He was absolutely fantastic. He allowed me to ask questions and change my mind ten times. He never made me feel like a pain in the butt. I am completely satisfied with my purchase and more satisfied knowing I left the dealership with peace of mind. No questions or concerns. Alex was extremely thorough from point A to point Z. I would also like to compliment the financial department that also sat with me and was just as clear. Being a single mom of two with one income, they gave me the information I needed to make a confident, knowledgable decision. Thank you Alex!!!!! Kudos to Ide! More
Fantastic When I when to see Melinda all I was looking for was numbers to see what my trade in was worth and was interest I was going to get on my loan. Melinda When I when to see Melinda all I was looking for was numbers to see what my trade in was worth and was interest I was going to get on my loan. Melinda showed me the numbers and never once said to me that I should buy the car just ask me what I though and it was what I was looking for and told her that I was impress and where do I sign More
Easy and convenient You giys are right down the road so the location is really convenient. Beyond that, each time we have visited we have been greeted in a friendly manne You giys are right down the road so the location is really convenient. Beyond that, each time we have visited we have been greeted in a friendly manner. Our questions were always answered with an explanation that made sense. Additionally, we really appreciated the follow up call after we made our purchase! More
Amazing staff and service! Our experience was amazing and Brad Constantino exceeded our expectations!! The staff took their time and I would recommend Ide Honda to anyone. We Our experience was amazing and Brad Constantino exceeded our expectations!! The staff took their time and I would recommend Ide Honda to anyone. We found our new dealership! More
No Pressure I had a great experience at Ide Honda. I'm not a fan of car shopping, and there was absolutely no pressure from the dealer/salesperson. I think it's I had a great experience at Ide Honda. I'm not a fan of car shopping, and there was absolutely no pressure from the dealer/salesperson. I think it's partly because the brand speaks for itself. I'm new to Honda and bought a CRV and I'm hooked! I wouldn't hesitate to buy my next vehicle from them. My husband was so pleased by the experience, he is considering Honda as well. More
Helpful customer service and he felt like a friend Our experience with Ide Honda was pleasant and we were thrilled with how good the customer service was. Our dealer was Rick Damico and he felt like a Our experience with Ide Honda was pleasant and we were thrilled with how good the customer service was. Our dealer was Rick Damico and he felt like a friend rather than a dealer. More
Russ Vandewall We have taken in our 2014 Honda vehicles for both routine and special service over the years. We have found Russ Vandewall to be always helpful, frien We have taken in our 2014 Honda vehicles for both routine and special service over the years. We have found Russ Vandewall to be always helpful, friendly, and willing to go the extra mile to help. Given our experience with Russ as well as with Mark Frey and Brad Costantino, we cannot imagine going anywhere else for vehicle purchases or service. Way to go, guys! More
Bought a new CRV and Rick my dealer was amazing. Amazing! Idea Honda was such an amazing experience. Service, customer service representatives and the time they took should be commemded. It was no hassle and Idea Honda was such an amazing experience. Service, customer service representatives and the time they took should be commemded. It was no hassle and zero pressure. More