
Ide Honda
Rochester, NY
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 5:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Trusted Service When my cars need service I always go to Russ. I trust him to not oversell me, and set me up with the repairs and maintenance I need. Russ makes a poi When my cars need service I always go to Russ. I trust him to not oversell me, and set me up with the repairs and maintenance I need. Russ makes a point of patiently taking whatever amount of time is with his customers to be sure they fully understand the problem, proposed solution, and any alternative options. He is extremely knowledgeable. I feel I am charged a fair price and the quality of the service work is great. Russ goes above and beyond to ensure excellent customer satisfaction every time. More
Excellent service, Joe and the staff were fantastic Joe and the staff, did a fantastic job to take care of us on our new 2016 CR-V! Highly recommend them! They did a wonderful job. Joe and the staff, did a fantastic job to take care of us on our new 2016 CR-V! Highly recommend them! They did a wonderful job. More
It was a conversation with a person I felt I could trust. I was very satisfied. We did not spend any needless time, yet Leigh took the time to understand my wants and needs. I returned a vehicle and entered i I was very satisfied. We did not spend any needless time, yet Leigh took the time to understand my wants and needs. I returned a vehicle and entered into another lease. Leigh discussed the key aspects of any relevant options and the process was very smooth. More
no hassle just a sale Have bought 8-9 new Hondas at Ide's. Always feel like it is welcoming and never a confrontation. Will go there agaiin as have a long standing relatio Have bought 8-9 new Hondas at Ide's. Always feel like it is welcoming and never a confrontation. Will go there agaiin as have a long standing relationship with the finance manager. More
Seamless I met Brad when I went in for my Pilot in 2012. When I wanted a new car again, I called him up, and left him a voicemail telling him what I wanted, wh I met Brad when I went in for my Pilot in 2012. When I wanted a new car again, I called him up, and left him a voicemail telling him what I wanted, what color, what year, and referenced the deal that I wanted, which they were currently promoting. He called me back in less than 15 minutes. I made an appointment to go see him the next day, which was a crazy busy Saturday, end of October busy...spent less than one and a half hour with him and his team, and picked my car up 2 days later. When you work with Ide Honda, you're dealing with people who have been there for 10+ years. I got my first Ide Honda in 2003. I just got my 3rd one from them. They are the best. And the next time I'm ready for a new Honda...I'll be calling in my order just as I did last time. They are family, and will take care of you as one. More
Bought a new car Paul Infantino was awesome ,this was my second Honda .Adam Weil was very informative and explaining everything . My experience was great and Very help Paul Infantino was awesome ,this was my second Honda .Adam Weil was very informative and explaining everything . My experience was great and Very helpful . I had my civic for 7 years and was very happy with it that's why I came back to buy another Honda . More
Best car buying experience ever!!! I went into IDE Honda after my cars breaks stopped working and I knew it was time for an upgrade. Based on my experiences with other dealerships in th I went into IDE Honda after my cars breaks stopped working and I knew it was time for an upgrade. Based on my experiences with other dealerships in the past, I was expecting to spend my entire night in the dealership, leave with little to no answers, and had already planned on needing to visit other dealerships later in the week. Not at IDE! I will never shop anywhere else for another car again!! Joe was my sales man and I would recommend him to anyone. I've dealt with creepy or pushy sales men in past who try to take advantage of my lack of car knowledge and age. Joe was professional, honest and very patient! He truly made my car buying experience what it was! I test drove the 2016 Honda Civic and fell in love. We filled out the paper work, did the financials and in less than an hour I was leaving with an appointment 2 days later to pick the car up. Adam in financing was another huge help! My credit is very limited because of my age and I really was expecting to be denied for a loan to lease the vehicle. He worked so well with me, answering my (many) calls and emails kindly and professionally and did a fantastic job working with the company to get me a reasonable approval rate! I could not be happier with my experience at IDE Honda. Like I said, I will never go anywhere else again for a car and recommend to any and all of my friends and family! Thank you so, so much IDE!!!!!! More
great customer service Came In looking to turn in lease and start a new one. Met with Paul Infantino. Paul was excellent. Made me feel comfortable. Things were smooth a Came In looking to turn in lease and start a new one. Met with Paul Infantino. Paul was excellent. Made me feel comfortable. Things were smooth and painless. Great service/deal. I will definitely recommend IDE Honda to others. More
Great experience I had Brad as a salesman and I had a great and easy experience getting out of the old lease early and getting into a new one. He understood my needs a I had Brad as a salesman and I had a great and easy experience getting out of the old lease early and getting into a new one. He understood my needs and got me what I wanted for what I wanted to pay! And when I had questions after the sale he was quick to reply and answer them for me. More
The last place I will ever buy a car from! This is the second Honda Civic that I purchased from Brad Constantino at Ide Honda. I used to dread going in when I needed to go car shopping. Now This is the second Honda Civic that I purchased from Brad Constantino at Ide Honda. I used to dread going in when I needed to go car shopping. Now I know I will be treated like family and know that I will be getting a great deal on a great car. Brad went above and beyond making a miracle happen in a very short period of time to ensure that I got a great deal before the month ended. If I was unsure of exactly what I wanted, I walked out knowing I have the Honda that was built for me. I still smile when I walk out to my driveway! More