
Ide Honda
Rochester, NY
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 5:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Purchase experience Sad to be saying goodbye to my 27 year old car but Scott made my new purchase an easier and happier occasion than I would ever have thought possible. Sad to be saying goodbye to my 27 year old car but Scott made my new purchase an easier and happier occasion than I would ever have thought possible. I can't thank him enough - a job very well done! More
Service keeps me coming back! Not only have I been extremely satisfied with the quality and price of the 3 vehicles I have bought from Ide, I'm thrilled with the service department Not only have I been extremely satisfied with the quality and price of the 3 vehicles I have bought from Ide, I'm thrilled with the service department. Jim Milella, is the major reason I keep returning to Ide. Jim is professional, personal in his approach, kind and efficient. I totally trust his advice and look forward to interacting with him during each scheduled visit. More
SIMPLY AMAZING!! Richard Nielsen in the last week Brad Constantino is my salesman, and he is excellent. This is our household's 9th vehicle from him. I will never Richard Nielsen in the last week Brad Constantino is my salesman, and he is excellent. This is our household's 9th vehicle from him. I will never buy another car from anyone other than Brad. He is always available to help me when I need it, and goes above and beyond every time. I cannot say enough about him. Mark Mccaffery the sales manager is super. He has helped me in the past numerous times, and is always available to assist me. He is very fair. Russ in Service department is one of a kind. He services my vehicles fairly, not forcing me to do unnecessary services. Mike M. in service is also very accommodating, and patient. Mark Frey the service manager has also helped me a great deal in the past, I am confident that I can have him address and issues that arise. Should a problem arise, I know they will go above and beyond. I continue to recommend this dealership to many of my friends and family. I will continue to do so indefinitely. Rich Ide the vice president is also very hands on and shows that he cares. More
Customer Service I have worked with Jim Milella for many years. I have a 2008 Honda civic. I am amazed at how efficient he is. I always feel that I am the most impo I have worked with Jim Milella for many years. I have a 2008 Honda civic. I am amazed at how efficient he is. I always feel that I am the most important customer when I come in for service. More
Very pleased! I have been with IDE Honda happily for several years. 😊😊 Reasons: I previously owned a Honda Civic purchased from IDE Honda and when I have been with IDE Honda happily for several years. 😊😊 Reasons: I previously owned a Honda Civic purchased from IDE Honda and when it came time to trade in the Civic, I returned to IDE Honda to purchase a FIT. Love the Honda quality!! The service provided is outstanding! Jim Milella is FABULOUS! I set up all my service with him. He always greets me with a smile. He goes above and beyond to accommodate his customers He is truly a genuine person who cares😊 IDE Honda is fortunate to have his loyalty!👍🏻👍🏻 More
Best service Have worked with Jim for many years for service for my 2004 Honda Accord. Always fast, exceptional, and cost effective. He's pleasure to work with. Have worked with Jim for many years for service for my 2004 Honda Accord. Always fast, exceptional, and cost effective. He's pleasure to work with. Will always return. More
Can't get any better! Every time I go to Dick Ide's for service on my Honda Element I leave very satisfied with the exceptional service ! I always return. Every time I go to Dick Ide's for service on my Honda Element I leave very satisfied with the exceptional service ! I always return. More
Easy car leasing experience Had a very bad experience with Garber Honda and their 'star" internet sales guy. What a rude man he is! Went into IDE Honda on Saturday May 6 to lo Had a very bad experience with Garber Honda and their 'star" internet sales guy. What a rude man he is! Went into IDE Honda on Saturday May 6 to look at the new Honda Civic. Spoke to Brad Constantino. He is a friendly, down to earth salesman that is not the typical salesman. Didn't try to upsell me on anything. he listened to what I wanted, he got me a car to test drive and in less than one hour, I had signed the papers for my new Civic. Ken Neufeglise in Finance was also a great guy and very easy to talk to. I picked the car up Monday May 8. I stopped by a couple of days after I picked up my car to ask Brad something and when I walked in, the receptionist remembered me AND the car I got. Definitely a small town dealership feel in this place. I even emailed Rich Ide about something late one evening and he answered me like 1/2 hour after I emailed him!! Amazing! I highly recommend IDE Honda and Brad Constantino. You will be treated politely and fairly and you will not regret your choice! More
Outstanding service, as always! Purchased our first foreign vehicle from Ide Honda in 2003, the Pilot. A friend from Grand Island, NY leased a Pilot from Ide Honda because the Buffal Purchased our first foreign vehicle from Ide Honda in 2003, the Pilot. A friend from Grand Island, NY leased a Pilot from Ide Honda because the Buffalo area dealers didn't give her any respect. Ide Honda made her experience worth the trip. We purchased a 2006 Ridgeline in Nov 2005 and the 2015 CR-V Touring in Nov 2014. We've only had our cars serviced by Ide Honda except for some oil changes at a Honda dealer in Atlanta, GA on the Ridgeline. The service has ALWAYS been outstanding, I enjoy going to have my vehicles serviced by them. They keep my vehicles running great and most importantly, my family safe! Jim Milella has always taken care of our needs with all our vehicles as well as Jim Quadrini, our service Tech. The 2003 Pilot has over 240,000 miles on it and the 2006 Ridgeline has over 201,000 miles on it. I've never had vehicles last like this. I wish Ide Honda would branch out to Atlanta, GA so I can continue to have piece of mind as I am planning to relocate there. I plan to go to Ide Honda to purchase my next new Honda even after I move to Atlanta.The Dealership and its' staff are that good! More
Replace roof molding on 2016 Honda Pilot Believe molding was remover after car wash. I couldn't prove it and thought I would have to pay for replacement. Covered under warranty because clips Believe molding was remover after car wash. I couldn't prove it and thought I would have to pay for replacement. Covered under warranty because clips were defective. Thank you Dick Ide Service. More