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Ide Honda

Rochester, NY

4.8
1,533 Reviews
Ide Honda is a family owned and operated Honda Dealership in Penfield, NY. It all started in 1970, when Dick Ide opened his first dealership in Fairport, NY. In 1973 he added the Honda franchise. A few years later, in 1977, he moved both dealerships to Panorama Trail. In 1984, Dick's oldest son, Mitch Ide, opened Mitch Ide's Ideal Chevy-Olds-Geo in Geneseo, NY. Along with his wife, Anne, they ran the dealership until selling it in 2000. In 2007 Mitch took on responsibility for the Honda dealership from his father and has been involved in daily operations. When we say family owned and operated, we mean it. Mitch is the owner, Anne is the CFO, their son, Rich is the VP. We know that buying a car is a big decision. And we want to make it as easy as possible for you. The Ide Family has a simple business philosophy, "Be Fair, And Be Honest." So come visit us in Penfield, you're going to get a great deal and have a great experience. We'd love to earn your business!
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875 Panorama Trail S.

Rochester, NY

14625

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Showing 1,533 reviews

November 17, 2024

I always receive exceptional service and advice from Jim Milella at Ide. The work is performed timely and professionally. I will certainly return, More

by gwv1357@gmail.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jim Milella
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 04, 2024

Joe Latus and the Ide Honda crew, truly operate as a perfect team. Exceeded expectations, and I can't wait to do service here! More

by Ty
Recommend Dealer
Yes
Employees Worked With
Joe Latus
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 01, 2024

I recently purchased a 2025 Honda Passport from IDE. Juan Martinez was my Sales person and he did an perfect job. My last Honda was a 2008 Odyssey which I also purchased from IDE and I decided I wasn't More

by krd9
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Gerry Lamb
5.0
This rating includes all reviews, with more weight given to recent reviews.
Juan Martinez
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 31, 2024

Had a great experience, no pressure. Jennifer could tell that I didn't need anyone texting/calling me and she let me have my space to decide what I wanted. I'm really happy with my purch More

by laf2662
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jennifer Flammia
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 19, 2024

I was very anxious after my accident and immediately I was comforted by Alicia Rose who took care of my every question and concern. Bryan the collision expert and Nick the insurance estimator made the rep More

by Lynn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alicia rose
October 10, 2024

I got my first Honda in 1996 from Ide and have always had a great experience. I think the service department is great, but now has gone a little downhill because it's so hard to get in touch with anyone (the More

by exg001
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Jim Milella
5.0
This rating includes all reviews, with more weight given to recent reviews.
Julian Barona
2.0
This rating includes all reviews, with more weight given to recent reviews.
TJ Graham
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 09, 2024

This was our first interaction with Ide Honda, and we were pleased. Jenn responded quickly to our email inquiry, and was immediately available when we arrived at the dealership. She had the vehicle we More

by sheryltim
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
TJ Graham
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jennifer Flammia
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 02, 2024

I just purchased my second Honda vehicle from Ide Honda. Commitment to customer satisfaction, a great service department , and more vehicles to choose from compared to other dealerships make IDE Honda my p More

by Holly Saad
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brad Constantino
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kiersten Herman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Emerson Benner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 04, 2024 -

Ide Honda responded

Thank you so much for your wonderful review, Holly! We’re thrilled that you chose Ide Honda again for your second Honda purchase, and we’re honored to be your preferred dealership. It’s great to hear that Brad, along with the rest of our team, provided you with the support, patience, and transparency you needed while making your decision. We’re so glad Brad could help you navigate the process and understand the key features of your new Honda Passport. If you ever have more questions or need anything down the road, we’re here for you. Enjoy your new ride from Ide, and thanks again for your loyalty!

October 01, 2024

I recently leased my 5th Honda (3rd CRV) from Ide Honda. Since I’ve dealt with Ide for over 12 years I knew I would receive the exceptional high level service I had come to expect. And, I was not disappoi More

by Mstrfrpt
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Gerry Lamb
5.0
This rating includes all reviews, with more weight given to recent reviews.
Adam Weil
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jennifer Flammia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 04, 2024 -

Ide Honda responded

Thank you so much for your incredible loyalty and trust in Ide Honda! Leasing your fifth Honda and third CR-V with us over the past 12 years means a lot, and we’re thrilled to hear that Jennifer provided the high level of service you’ve come to expect. Her professionalism and knowledge truly make a difference, and we’re glad she made your experience so positive. We appreciate your kind recommendation and look forward to serving you for many more years to come. Enjoy your new CR-V, and thanks again for choosing Ide Honda!

October 01, 2024

Jennifer was extremely knowledgeable and helpful. The whole experience was very good. Love our new CRV. We would definitely use this dealership again and especially Jennifer as our sales consultan More

by Eclark92
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
TJ Graham
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jennifer Flammia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 04, 2024 -

Ide Honda responded

Thank you for your fantastic feedback! We’re thrilled to hear that Jennifer provided you with such a knowledgeable and helpful experience during your purchase. It’s great to know that you love your new CR-V and that your overall experience was so positive. We truly appreciate your trust in Ide Honda, and we’ll be sure to pass along your kind words to Jennifer. We look forward to working with you again in the future. Enjoy your new ride from Ide, and thanks again for choosing us!

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