Ide Honda
Rochester, NY
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 5:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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I always receive exceptional service and advice from Jim Milella at Ide. The work is performed timely and professionally. I will certainly return, Milella at Ide. The work is performed timely and professionally. I will certainly return, More
I recently purchased a 2025 Honda Passport from IDE. Juan Martinez was my Sales person and he did an perfect job. My last Honda was a 2008 Odyssey which I also purchased from IDE and I decided I wasn't Juan Martinez was my Sales person and he did an perfect job. My last Honda was a 2008 Odyssey which I also purchased from IDE and I decided I wasn't buying anywhere else. I have received great service all these years and my buying experience from Juan was wonderful. No pressure, pleasant experience. He went the extra mile to answer my questions and to keep in contact between my first visit and my visit to pick up my beautiful new car. More
Had a great experience, no pressure. Jennifer could tell that I didn't need anyone texting/calling me and she let me have my space to decide what I wanted. I'm really happy with my purch Jennifer could tell that I didn't need anyone texting/calling me and she let me have my space to decide what I wanted. I'm really happy with my purchase and I love knowing that she's only a text away if I have any questions. That's the great thing about purchasing from a local dealership. Would not hesitate to purchase from Ide again, and they made the process really easy. More
I was very anxious after my accident and immediately I was comforted by Alicia Rose who took care of my every question and concern. Bryan the collision expert and Nick the insurance estimator made the rep was comforted by Alicia Rose who took care of my every question and concern. Bryan the collision expert and Nick the insurance estimator made the repairs and estimates a smooth transition and also handled me as though I were family! I had the opportunity to speak and meet with their Manager,Steve who also walked me to the car to inspect the vehicle repairs. And can’t thank Dale enough for detailing the car as well! God Bless all of you for being so honest,supportive and professional throughout this journey! You deserve all the best and a raise!👍 More
I got my first Honda in 1996 from Ide and have always had a great experience. I think the service department is great, but now has gone a little downhill because it's so hard to get in touch with anyone (the a great experience. I think the service department is great, but now has gone a little downhill because it's so hard to get in touch with anyone (they have an automated system now). I just bought my 4th Honda from them and the experience was not ideal. My sales person was a really nice guy, but I don't think he knew the vehicle he was selling me. He told me several things that just weren't correct. Knowing some of those things, I would not have bought the car to be honest. And, when I picked the car up, the A/C was not working and they had to replace the condenser. Did not give me a good feeling with a brand new vehicle. I don't see myself going back for a 5th Honda. More
This was our first interaction with Ide Honda, and we were pleased. Jenn responded quickly to our email inquiry, and was immediately available when we arrived at the dealership. She had the vehicle we were pleased. Jenn responded quickly to our email inquiry, and was immediately available when we arrived at the dealership. She had the vehicle we were interested in ready for us to see and test drive. She had our vehicle assessed while we were gone, and reviewed the findings with us when we returned. We were able to address financial issues readily, and we picked up our new Pilot the next day. We were very satisfied with our interactions with Jenn, and with everyone at the dealership. Thank you Jenn, for your attention and professionalism. More
I just purchased my second Honda vehicle from Ide Honda. Commitment to customer satisfaction, a great service department , and more vehicles to choose from compared to other dealerships make IDE Honda my p Commitment to customer satisfaction, a great service department , and more vehicles to choose from compared to other dealerships make IDE Honda my preferred Honda dealership. All of the employees my family and I encountered while visiting the dealership this time around (I came about three times before finally choosing a Honda Passport) were kind, upfront, and patient while I decided which vehicle would be my next purchase. Brad Constantino was especially helpful in answering my various questions, following up with emails, and supporting me in understanding the key features of my new vehicle. I am so thankful to him and dealership for making the car buying process easy. Thanks Ide Honda! More
I recently leased my 5th Honda (3rd CRV) from Ide Honda. Since I’ve dealt with Ide for over 12 years I knew I would receive the exceptional high level service I had come to expect. And, I was not disappoi Since I’ve dealt with Ide for over 12 years I knew I would receive the exceptional high level service I had come to expect. And, I was not disappointed. My sales consultant, Jennifer Flammia, was courteous, knowledgeable, and professional. I would highly recommend her and Ide to anyone looking to buy a Honda. More
Jennifer was extremely knowledgeable and helpful. The whole experience was very good. Love our new CRV. We would definitely use this dealership again and especially Jennifer as our sales consultan The whole experience was very good. Love our new CRV. We would definitely use this dealership again and especially Jennifer as our sales consultant. More