![](https://dealerrater.com/ncdn/s/2.20250127.944/Graphics/icons/close-x-orange.png)
INFINITI on Camelback
Phoenix, AZ
Filter Reviews by Keyword
By Type
Showing 843 reviews
When I went into the Dealership I planned on purchasing a particular new automobile. Casey Bruce met me and immediately assisted in my viewing and driving the car I thought I wanted...and by asking the right particular new automobile. Casey Bruce met me and immediately assisted in my viewing and driving the car I thought I wanted...and by asking the right questions and with his expertise helped me realize that a different car would be more appropriate and helped through the entire purchase process in making the sale go smoothly. After the purchase I went in to ask for assistance in connecting Bluetooth, and both Brent and Steve assisted me in Casey's absence. Casey even came to my house to assist in connecting the garage door opener in the car to my garage door, and offered to come back if there were any problems. Casey was terrific, and a good representation of the staff at Infiniti on Camelback. More
Having never before purchased an Infiniti I had no experience with this dealership. Because the G37 model was recommended to me by a reliable source I sought more information and details about the car experience with this dealership. Because the G37 model was recommended to me by a reliable source I sought more information and details about the car. I also shopped other car companies and found them to be the typical stereotype of untrustworthy individuals and organizations on an equal level with our congressmen. This was not the case at Infiniti on Camelback. From the onset they met me in the parking lot and then guided me through the information and buying process without pressure. Brent was helpful in pointing out the plus and minus details for each model as it applied to my personal needs. Then the paper work went fairly smoothly with a few hitches but ultimately successful. Finally, Brent helped me personalize my new car and even delivered it to my home and went into the garage to help hook up the car garage door opener. I am very satisfied with my purchase. More
I am in sales and really enjoyed my 1st car purchase at 32 years old. I've never had an experience like this before. I used USAA and spoke to Bill. He and Casey were/are very helpful! I am a Infiniti owne 32 years old. I've never had an experience like this before. I used USAA and spoke to Bill. He and Casey were/are very helpful! I am a Infiniti owner for life! My family will be going to Bill and Casey when they are looking for a car, based on my exceptional experience. More
I recently visited Infiniti on Camelback just "looking" to buy a new car. I have been to many dealerships and ended up walking away because I just was not satisfied with the sales team and the care I recei to buy a new car. I have been to many dealerships and ended up walking away because I just was not satisfied with the sales team and the care I received. When I walked into IonC I expected to find the same pushy salesmen. What I found was a great and knowledgeable guy- Casey that was able to do his job yet make me feel like I was somewhere else other than a dealership. Casey was very professional and helpful. He was able to answer my questions completely, point out the advantages of owning an infiniti, all the while helping me to find the perfect car for me. My car buying experience with IonC and Casey was very much a positive experience and ended up being a win/win situation for all of us. I am now a happy member of the Infiniti family and look forward to many more positive interactions with the IonC team. I would and will recommend Casey's expertise and IonC to all looking for a new car and great service! More
The employees listed made the new purchase experience the way it should be, but isn't at very many dealers. It was ideally pleasant, with no hassles, and very nice to work with. I recommend these 3 gentlemen way it should be, but isn't at very many dealers. It was ideally pleasant, with no hassles, and very nice to work with. I recommend these 3 gentlemen without reservations to Infiniti buyers in the Phoenix/Scottsdale area. More
The experience of buying a new vehicle could not have been more enjoyable. The dealership provided me with the information that exceeded my previous car buying experience. There was notthe backroom back been more enjoyable. The dealership provided me with the information that exceeded my previous car buying experience. There was notthe backroom back and forth pricing or sending in another person to try to "close the deal". I felt I received fair market value for my trade in plus a very equitable price on the new vehicle. I visited another dealer for the same vehicle after my initial visit to Camelback but returned to Camelback Infiniti due to their professional and courteous way of doing business. I would not hesitate to purchase another car from them or recommend this dealership to any of my friends. More
I purchased the M35S because of the time Brent Harris spent tracking down this vehicle and having it at the dealership at the time he promised for me to test drive it. I had a less than favorable experie spent tracking down this vehicle and having it at the dealership at the time he promised for me to test drive it. I had a less than favorable experience at another dealership(not an Infiniti one) and left there and purchased the M. I needed to return at a later date because I was in a rush after purchasing it. Brent went out of his way to make sure I knew how to operate this vehicle properly. He has also called me after the initial introduction to make sure I didn't have any questions. This is my 2nd Infiniti(1st one 96' I-30) and the service hasn't changed in the past 14 years. Keep up the good work. I am very pleased w/this automobile. More
My wife and I spent all weekend looking at cars and visited at least 15 dealerships in Phoenix. Our experiance with Brent Harris at Infiniti on Camelback was the best all weekend. They not only had t visited at least 15 dealerships in Phoenix. Our experiance with Brent Harris at Infiniti on Camelback was the best all weekend. They not only had the perfect car, but were accomodating in lowering the price and throwing in some extras to sweeten the deal. After a long day, it was refreshing to find a dealership that still cares about the customer's experiance and not the bottom line. I would highly recommend Infiniti on Camelback and any of the staff there. More
Signed up for G37 39months lease. I went to BMW, Audi and Infiniti dealership but had best experience at Infiniti. Brent was nice and polite through out the negotiation and I was able to get the car i wanted Infiniti dealership but had best experience at Infiniti. Brent was nice and polite through out the negotiation and I was able to get the car i wanted at the right price. I had to wait quite a while to close the deal with Finance manager but overall experience was good enough. Great dealership. More
My experience with Brent, Richard, BJ and the whole crew was excellent. They treated me with respect, never pushed for a second and were very reasonable in negotiations. I compared their deal with other d was excellent. They treated me with respect, never pushed for a second and were very reasonable in negotiations. I compared their deal with other dealerships in town and each told me they couldn't match, let alone beat the deal Brent worked out for me. I recommend these guys 100% and you can rest assured you'll be treated well. More