INFINITI on Camelback

Buying a car has always been a painful process. Finding the car you want is usually pretty easy, especially with the Infiniti brand. The painful part is finding a dealer/sales team that would negotiate an the car you want is usually pretty easy, especially with the Infiniti brand. The painful part is finding a dealer/sales team that would negotiate and actually help you buy a car at a fair price. With the team I worked with in Infiniti on Camelback, the process was so simple. They were honest, fair, friendly, and really listened to my needs. My concerns were price and having the piece of mind regarding a warranty. They not only gave me the best trade-in value for my car (by far), they threw in a 6 year warranty to make up for difference in MY out the door price. I had every intention to test drive other cars the following day, but with the price being so close and warranty include...they made it too tempting to pass up. The staff was very friendly, helpful, courteous, and professional. They made it very easy to actually want to buy a car. Whenever I want a car, I definitely intend on contacting this team at Infiniti on Camelback. More

My experience at Infiniti on Camelback was beyond my expectations. Everyone was friendly and welcoming. I would recommend this dealership to anyone looking to buy a new or used vehicle. The team at I expectations. Everyone was friendly and welcoming. I would recommend this dealership to anyone looking to buy a new or used vehicle. The team at Infiniti made the car buying experience less stressful and very helpful. More

I JUST BOUGHT MY 3RD CAR FROM CAMELBACK INFINITI. THERE IS SOMETHING GOOD HERE! I LOVE WORKING WITH A STELLAR TEAM, THAT IS ALWAYS THERE TO ASSIST. SAM, SHELBY AND LON ARE REAL ASSETS TO THE COMPANY AND HA IS SOMETHING GOOD HERE! I LOVE WORKING WITH A STELLAR TEAM, THAT IS ALWAYS THERE TO ASSIST. SAM, SHELBY AND LON ARE REAL ASSETS TO THE COMPANY AND HAVE BEEN HONEST AND RELIABLE IN ALL ASPECT OF THE CAR BUYING AND MAINTENANCE EXPERIENCE. GENTLEMEN...SEE YOU A YEAR! More

We were impressed with no pressure sales and found Tom to be very professional. Lon was very knowledgable and efficient at teaching us about our new car. be very professional. Lon was very knowledgable and efficient at teaching us about our new car. More

Mr. Overly is very professional and courteous. He ensured that all of our needs were met and he took the time to answer any/all questions, as well as addressed any concerns we had. We felt completely comfort that all of our needs were met and he took the time to answer any/all questions, as well as addressed any concerns we had. We felt completely comfortable working with him and he made the process as smooth as possible. We would definitely consider him in the future as well as refer others to him. More

This was my third (and best) Infiniti purchase. It was my first visit to Camelback Infiniti. I went out to purchase thinking I would start with Infiniti and go on to Audi, VW, and Honda. We started and finis first visit to Camelback Infiniti. I went out to purchase thinking I would start with Infiniti and go on to Audi, VW, and Honda. We started and finished at Camelback Infiniti. It was a lengthy, but fine process. Very professional operation with Sales and Finance. Shortly after the purchase, Lon came to my home to tutor me on the use of my nav, bluetooth, etc, system. I was a bit overwhelmed as this was something new for me. Lon was great in that he was very patient and has great knowledge of all these systems. Lon returned for a second visit a few weeks later only reinforcing what I was learning and complementing this visit with some fine tuning. I cannot express how valuable this added service was to me. You get all the manuals, but to have someone actually go thru all the steps to ensure that you are learning all the capabilities is great. Infiniti has a great thing going with this. I certainly will tell others about my positive experience. So, in the long run it should pay off for them as well. Thanks Lon! More

We would give Lon Williams and Tom Daniels the highest ratings for customer interaction. We had a fast sale process and great in home customer service that was very excellent - Lon was extremely knowledge ratings for customer interaction. We had a fast sale process and great in home customer service that was very excellent - Lon was extremely knowledgeable and patient. More

My experience with Infiniti on Camelback, has been great.!!!! From my initial phone conversation and meeting Tom Daniels (salesman), I knew I was dealing with "professionals." Tom is a great sal great.!!!! From my initial phone conversation and meeting Tom Daniels (salesman), I knew I was dealing with "professionals." Tom is a great salesman.!!! I purchased my new 2012 Infiniti FX 35 on 9 Dec 2012, and had also previously bought a 2009 Infiniti from Tom. Tom made sure I was comfortable both with my knowledge of the vehicle and with my financing. Tom was courteous, professional, answered all my questions, and followed up with me after I purchased the vehicles, on several occasions. Tom made sure I was happy with my vehicles and always made himself available, if I had any additional questions/concerns. I will definitely do business with Tom Daniels and Infiniti on Camelback in the future, and will highly recommend them to my family and friends. Danielle and Mason in finance, were awesome. They both ensured my payments were within my budget, explained all matters of the contract with me, and made sure I had the best warranty/coverage for my 2012 FX35. I did not have a long wait in reviewing/signing all the financial paperwork, as Danielle and Mason were both respectful of my time, and helped to make the overall purchase of the FX 35 a pleasureable experiece. Shelby is always courteous and professional, whenever I have had to have any services performed on my vehicle, to include the 2009 Infiniti FX 35 I had, prior to my new 2012 FX 35. Shelby always kept me informed of the status of my maintenance that was done on the 2009 FX, made sure my rental vehicle was available when needed, and always followed up on any phone calls I made. I know that Shelby will make sure all services are complete and up to date when I schedule any appointments, and this makes me feel good, to know I will receive the best service possible on my vehicles. My experience with Lon was fantastic.!!! I am a novice when it comes to technology, and I was very hesitant when Tom Daniels, my salesman, told me about the Bluetooth and all the other functions of my brand new 2012 Infiniti FX 35. Tom ensured that Lon would make certain I was comfortable with all the great features of my new FX35. And he was correct.!!!!!! Lon made the experience of learning the things I was dreading; how to use the Bluetooth, radio, etc, a "non-frightening" experience. Lon explained everything, demonstrated all the functions, made sure I was able to perform all the functions, and that I would be comfortable enough to use all the wonderful features of the FX 35. I am soooo excited.!!! Lon made sure I was not "over-whelmed" with information, but that I had the right amount of info, so I would not be afraid or hesitant to use my Bluetooth, radio, etc. I will be the first to say I was hesitant about using the Bluetooth and all the other great features on the FX35, but now that Lon has shown me how to use and enjoy it, I am sooooo grateful and happy.!!!! Thanks again Lon.!!!! Lon was professional, courteous, arrived on time, made me feel comfortable with the Bluetoothe, radio, etc, and actually made me want to use all the features of my Infiniti.!!!!! I also love the fact that Lon programmed both my garage door and my entry gate to my community, so that now I can put away that garage door opener and my gate clicker. !!!!! Thanks again to the wonderful staff at Infiniti on Camelback.!!! I know where I'll be doing business, now and in the future.!! Brenda More

Since this is only the third time I've purchased a car in my lifetime, I'm really not an expert on price. I'm sadly one of those clueless shoppers who wishes you could walk into a (carfax, I guess) store, p my lifetime, I'm really not an expert on price. I'm sadly one of those clueless shoppers who wishes you could walk into a (carfax, I guess) store, pick what you want, pay for it, and drive away. The bottom line is when ever I have to haggle any type of deal, I always feel taken advantage of. I think that goes for any dealership I would have chosen. That is precisely why when I saw this car, I simply went to this dealership to buy it. Regardless of getting a better price for the car or my trade-in, I enjoy people and like to help them make a living so I feel good about James and Mason making an extra buck. I may not know price but I do know customer service. They were quite perfect really. Aside from the fact that the girl at the front desk was dressed for her couch, I will recommend Infinity on Camelback as much as possible. More

I went to this dealer to buy. I had the down payment and was going to buy on the spot. They had a Volvo XC90 I was specifically shopping for. It wasn't the highest end model, with all the options, but was s was going to buy on the spot. They had a Volvo XC90 I was specifically shopping for. It wasn't the highest end model, with all the options, but was serviceable for our family needs. Walked in with my family about 5:00, test drove the XC90, and wasn't sold on the car completely. The salesman asked us to come in, said they could work on the price, and convinced me to write a number down and sign it saying, if they could get to that number I would commit to buying. I told him right there, I was giving him one shot, and if they didn't make it work I was walking. Fine. I gave them my offer, which was a fair offer considering it wasn't the car we wanted. The salesman said to let him do his job and work on the price. As it was getting late and the kids were getting hungry, which they mentioned over and over again, the salesman mentioned there was a Jimmy Johns close and they would deliver. Like I'm was going to wait for food to be delivered so you can make a sale! So the "offer" comes back and immediately he starts playing the payments game, saying it's only $57/month higher than I want to be at. From the beginning, I told him it wasn't about the payment, but the price. So I asked what is the price, what was the counter offer? They didn't move on the price! No counter whatsoever. So I turned to the wife and kids and said, let's go! The salesman then has the audacity to ask, "Is it the $57/month over what you wanted?" No, I responded, it's the $4000 difference in price. Do yourself a favor, don't go here. Save the aggravation! More