INFINITI on Camelback
Phoenix, AZ
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Thomas is like a friend. really awesome experience again with Thomas Lynch, my service rep. granted, i wasn't thrilled in spending $1800 on a new AC compressor for my car, bu really awesome experience again with Thomas Lynch, my service rep. granted, i wasn't thrilled in spending $1800 on a new AC compressor for my car, but the experience is the same as a regular oil change service and a massive AC service like this one - exceptional!! Thomas really takes the time to make you feel like a friend or family member and I will no go anywhere else for my car service. Thank YOU Thomas!!! More
Great and Very Communicative Customer Service Thomas was very thorough and found out that my car was not listed correctly within Infinity. He promptly resolved the Warranty issue and actually save Thomas was very thorough and found out that my car was not listed correctly within Infinity. He promptly resolved the Warranty issue and actually saved me money by not trying to charge me for work that was not necessary. He was very polite and informative when I came to pick up my car. As a single mom and not knowing a lot about cars, he made me feel very secure in the information that he provided me. More
Extended warranty - repairs. Excellent service from Thomas. I received excellent customer service and care from Thomas. It was a very positive customer experience. The use of a loaner car while the repairs we I received excellent customer service and care from Thomas. It was a very positive customer experience. The use of a loaner car while the repairs were being completed on my car was also appreciated. More
Patient and helpful Lon was super patient explaining every little button and menu to me. To me and showing me tips and tricks. Now I can really make use of all my cars fe Lon was super patient explaining every little button and menu to me. To me and showing me tips and tricks. Now I can really make use of all my cars features! More
Helpful helper My Mom and Dad had me meet with Lon because I'm the tech guy in the house lol. He didn't care that I couldn't even drive yet he treated me like I was My Mom and Dad had me meet with Lon because I'm the tech guy in the house lol. He didn't care that I couldn't even drive yet he treated me like I was the owner. Lon was a helpful helper, he taught me a lot of things I did not know about my car he's a great assistance!!! More
Thomaso is great!!! Thomas Lynch is an awesome service team member. I will keep coming to the dealership for servicing because of him. He's accommodating, attentive and Thomas Lynch is an awesome service team member. I will keep coming to the dealership for servicing because of him. He's accommodating, attentive and helpful! More
Met all my needs I recentlypurchased a car from Camelback Infiniti and by far it is the best dealership I've worked with . Tanya assisted me during the process and was I recentlypurchased a car from Camelback Infiniti and by far it is the best dealership I've worked with . Tanya assisted me during the process and was vey knowledgeable and patient. She really tried to find a vehicle that meets all your needs and within your budget. I would recommend Camelback Infiniti and Tanya to anyone interested in purchasing a vehicle. More
So Happy Lon came to the house to teach me how to use my new Infiniti. This was a very helpful experience! I learned a lot how to use all the things and gadget Lon came to the house to teach me how to use my new Infiniti. This was a very helpful experience! I learned a lot how to use all the things and gadgets and the neat features of my new car. This was so helpful! If the guy hadn't came out, I wouldn't have known that my car could do so much! More
Great service Service department consistently goes above and beyond. Thomas Lynch worked with me on a part replacement and pricing for 30k mile service. Very happ Service department consistently goes above and beyond. Thomas Lynch worked with me on a part replacement and pricing for 30k mile service. Very happy with the work performed. More
Ease of buying My son and I went into this dealership optipistic but unsure. I left the place feeling relieved and purely satisfied. Smiles all around. Everyone aski My son and I went into this dealership optipistic but unsure. I left the place feeling relieved and purely satisfied. Smiles all around. Everyone asking me if they could help me with anything. I was offered water and coffe during the process. Although the purchase wasn't for myself, but for my son; Im speaking for both of us. If anything was confusing all questions were followed up with clear answers and explanations. I throughly enjoyed my time spent at Infiniti on Camelback. Thanks Team!! More