INFINITI on Camelback
Phoenix, AZ
Filter Reviews by Keyword
By Type
Showing 836 reviews
Happy customer I think Lon explained everything well. I appreciate the support and it feels good knowing if I have a problem I have someone who will go out of their I think Lon explained everything well. I appreciate the support and it feels good knowing if I have a problem I have someone who will go out of their way to fix it. More
Glad we bought from here Lon Was on time and spent hours showing me everything about my new car! I may have never even know about half of the technology available without his Lon Was on time and spent hours showing me everything about my new car! I may have never even know about half of the technology available without his assistance. I highly suggest buying a car and using Lon!! More
A Very Good Experience The service team was very courteous and professional. I received a thorough explanation of the service and what to expect. The waiting area is very The service team was very courteous and professional. I received a thorough explanation of the service and what to expect. The waiting area is very clean and comfortable. The overall experience was very good. More
Great experience!!!! Infiniti at Camelback made car buying easy. Great customer service all the way around . The staff was very courteous, patient and willing to work with Infiniti at Camelback made car buying easy. Great customer service all the way around . The staff was very courteous, patient and willing to work with me with my intricate situation. They worked with me until I got the car I wanted and I love it . Tanya ,Polly and Rich were great at the beginning for the process and then Tom and Lon finished it off perfectly taking me through the in and outs of my new automobile. I have been to many car dealers in my time but this one was truly the best and will highly recommend this staff to anyone. Thank you Infiniti at Camelback for getting me into my new Q50!!!!! More
Quick and satisfying Thomas is an exceptional service advisor who cares about his clients and provides feedback as quickly as anyone I have dealt with in the past Thomas is an exceptional service advisor who cares about his clients and provides feedback as quickly as anyone I have dealt with in the past More
Service check Service was excellent and quick. Checked my battery and alternator. Changed oil also. They replaced my battery under warranty. They got me out on time Service was excellent and quick. Checked my battery and alternator. Changed oil also. They replaced my battery under warranty. They got me out on time as I requested. More
Everything I could ask for Thomas Lynch really takes good care of his customers. I never had to call him for anything, he called and sent me updates periodically throughout the Thomas Lynch really takes good care of his customers. I never had to call him for anything, he called and sent me updates periodically throughout the day. Thomas is the one and only service provider I would go through for life! More
RUN FROM THIS DEALERSHIP MANAGER RICK IS A CRIMINAL Run from this dealership, the service manager Rick is unreasonable and refuses to take blame for a problem caused during service here, Infiniti consum Run from this dealership, the service manager Rick is unreasonable and refuses to take blame for a problem caused during service here, Infiniti consumer affairs is having a problem with him as well. Also when taking in for your 30k service they will attempt to sell you on a 750 service. Don't do it!! You only need a oil change. Just and update as of 04/16/2016 My car has now broken down twice due to service by this dealer. They put on the wrong coolant caps and is what caused the leaks RIGHT AFTER SERVICE. Thank god there was another infiti dealership nearby when i broke down. Rick has even admitted that his dealer probably caused the issue, but will not compensate me in anyway. NEVER BUYING OR SERVICING AT THIS AUTOGROUP AGAIN. More
Vehicle , Know How! Lon was excellent with explaining my Infinti vehicle functions. Lon was very personable and very knowable of the vehicle. The service was beyond my e Lon was excellent with explaining my Infinti vehicle functions. Lon was very personable and very knowable of the vehicle. The service was beyond my expectations. More
Service of my Q50 I brought my car in for service and was very happy with the customer service! Me Lynxh was friendly and informative. He kept me informed as to my car I brought my car in for service and was very happy with the customer service! Me Lynxh was friendly and informative. He kept me informed as to my cars status via email. More