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INFINITI on Camelback
Phoenix, AZ
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Home visit car care Lon was very cordial and took time answering all of my questions concerning my new QX50. Very easy to follow all of his instructions. Knows the instru Lon was very cordial and took time answering all of my questions concerning my new QX50. Very easy to follow all of his instructions. Knows the instrument panels and taught me several short cuts on navigation. More
Great sales and service Lon came out to my house and did a great job explaining all the features of the car, and website navigation. I would recommend this dealership to anyo Lon came out to my house and did a great job explaining all the features of the car, and website navigation. I would recommend this dealership to anyone thinking of buying/leasing an Infiniti. More
Great Service Dept The service department is great to work with and very flexible with the availability of time to work around my schedule. The also provided me a very n The service department is great to work with and very flexible with the availability of time to work around my schedule. The also provided me a very nice loaner vehicle while my vehicle was being serviced. I have always worked with Shelby Clark there for the last 4 years and he has always taken great care of me. His customer service he provides is the reason I keep coming back to Infiniti on Camelback when my vehicle is need of maintenance. More
Buying and service We have purchased two vehicles from this dealer,and had all service done there. Shelby Clark, in the service department is great to wrk with. We have purchased two vehicles from this dealer,and had all service done there. Shelby Clark, in the service department is great to wrk with. More
Slow and Poor Quality of Used Cars I bought a used ex35 two weeks ago. Salesman produced an extra key fob as only one was in the car. Do not understand why he did not take the time to p I bought a used ex35 two weeks ago. Salesman produced an extra key fob as only one was in the car. Do not understand why he did not take the time to program it to car. He told me to just take it to Infinity when you get home to Ca. $140 later the key is programmed. I contacted sales manager to complain, he said send in invoice and I will send out a check. No check yet after 10 days. Oh by the way, the car hood was repainted, the clear coat is peeling off by the time we returned home from wind shear alone. Also beware of the added clear coat of wax that adds $500 to the sales bill. They don't ask you, just tell you they added it, it's optional...For a nine year old car, give me a break. This is simply a wash on and wash off rinse wax job. I can do that at home. Stay away from this dealer, as I have also noticed serious flaws to the wood trims and steering wheel trim also. Peeling paint and cracking plastic wood trim. No more Infinity s for me, will stay with Lexus from now on. More
Car magic Second car from Camelback. Awesome experience. Lon is very knowledgeable and thorough. Patiently went over all the options on the vehicle. The entire Second car from Camelback. Awesome experience. Lon is very knowledgeable and thorough. Patiently went over all the options on the vehicle. The entire team earned our repeated business. More
Had a great experience Had a great experience. The associate that helped me really went into depth with the new technology the car has to offer. I would definitely recommend Had a great experience. The associate that helped me really went into depth with the new technology the car has to offer. I would definitely recommend to a friend or colleague looking to purchase a new vehicle. More
Ritisha, Kurt, Lon and Polly, excellent experience! I am very pleased with the whole process of my lease. I would highly recommend to anyone considering a new vehicle. Lon came out and explained everyth I am very pleased with the whole process of my lease. I would highly recommend to anyone considering a new vehicle. Lon came out and explained everything very thoroughly and is there for any further questions I may have. More
Mr. Shelby Clark is excellent I always go there for old change, etc for years. Mr. Shelby Clark Is always very helpful. Thank you again. I always go there for old change, etc for years. Mr. Shelby Clark Is always very helpful. Thank you again. More
love my q50 Lon Williams was very courteous and professional. He explained everything in simple terms so I could understand how to work my new car! The Infiniti o Lon Williams was very courteous and professional. He explained everything in simple terms so I could understand how to work my new car! The Infiniti offers so many features it is nice to have Lon to guide me through it! More