INFINITI on Camelback

I LOVE MY CAR I LOVE my car even more now that Lon came by to show me in detail all the things this beauty can do!!! Lon took his time to show me so many features t I LOVE my car even more now that Lon came by to show me in detail all the things this beauty can do!!! Lon took his time to show me so many features thaqt my q50 can do and I'm amazed at all the diffrent things my new car can do for me!! Most improtantly, Lon never rushed through anything and made sureI understood and felt comfortable using all the new features!!! Thank you Lon for taking the trip to Maricopia for us! More

Service Needed battery replaced the service team was very helpful in getting me an appointment scheduled. The were able to get me in at a time of my working a Needed battery replaced the service team was very helpful in getting me an appointment scheduled. The were able to get me in at a time of my working as quickly as possible. More

Awesome Very friendly atmosphere, no pressure sales tactics. Took my concerns seriously. Answered all my questions an follow up. Great experience Curt an R Very friendly atmosphere, no pressure sales tactics. Took my concerns seriously. Answered all my questions an follow up. Great experience Curt an Ritisha were great to work with, also Lon for explainly features of vehicle More

Buying made easy Lon came to our home to show us what a luxury car can do. He was friendly and very knowledgeable, a great and patient teacher to someone that is easi Lon came to our home to show us what a luxury car can do. He was friendly and very knowledgeable, a great and patient teacher to someone that is easily frustrated by technology. He showed us all the shortcuts and answered all of our questions. Looking forward to our follow-up appointment. The infinity connection is great, they are just a button or text away. The whole car buying experience was great. Infinity all the way 👍 More

I could not be more happy! Learning about all the technology of an Infiniti can be daunting. Not so much with having Lon teaching you. Lon took on the challenge of teaching my Learning about all the technology of an Infiniti can be daunting. Not so much with having Lon teaching you. Lon took on the challenge of teaching my wife and I not with one, but two new cars at once. (The Q50 and Qx50) Both are similar yet both are a little different. Lon was very present, highly knowledgeable, extremely patient, a truly polite gentlemen, and made the learning experience fun and enjoyable. Just a "Class Act" in every way, and I am a very hard grader. I would say that we are both lucky, Infiniti on Camelback and my wife and I, that Lon works for both of us! As a customer, my wife and I could not be more happy. Thank you. Jeff & Diane Reichard More

Home visit car care Lon was very cordial and took time answering all of my questions concerning my new QX50. Very easy to follow all of his instructions. Knows the instru Lon was very cordial and took time answering all of my questions concerning my new QX50. Very easy to follow all of his instructions. Knows the instrument panels and taught me several short cuts on navigation. More

Great sales and service Lon came out to my house and did a great job explaining all the features of the car, and website navigation. I would recommend this dealership to anyo Lon came out to my house and did a great job explaining all the features of the car, and website navigation. I would recommend this dealership to anyone thinking of buying/leasing an Infiniti. More

Great Service Dept The service department is great to work with and very flexible with the availability of time to work around my schedule. The also provided me a very n The service department is great to work with and very flexible with the availability of time to work around my schedule. The also provided me a very nice loaner vehicle while my vehicle was being serviced. I have always worked with Shelby Clark there for the last 4 years and he has always taken great care of me. His customer service he provides is the reason I keep coming back to Infiniti on Camelback when my vehicle is need of maintenance. More

Buying and service We have purchased two vehicles from this dealer,and had all service done there. Shelby Clark, in the service department is great to wrk with. We have purchased two vehicles from this dealer,and had all service done there. Shelby Clark, in the service department is great to wrk with. More

Slow and Poor Quality of Used Cars I bought a used ex35 two weeks ago. Salesman produced an extra key fob as only one was in the car. Do not understand why he did not take the time to p I bought a used ex35 two weeks ago. Salesman produced an extra key fob as only one was in the car. Do not understand why he did not take the time to program it to car. He told me to just take it to Infinity when you get home to Ca. $140 later the key is programmed. I contacted sales manager to complain, he said send in invoice and I will send out a check. No check yet after 10 days. Oh by the way, the car hood was repainted, the clear coat is peeling off by the time we returned home from wind shear alone. Also beware of the added clear coat of wax that adds $500 to the sales bill. They don't ask you, just tell you they added it, it's optional...For a nine year old car, give me a break. This is simply a wash on and wash off rinse wax job. I can do that at home. Stay away from this dealer, as I have also noticed serious flaws to the wood trims and steering wheel trim also. Peeling paint and cracking plastic wood trim. No more Infinity s for me, will stay with Lexus from now on. More