INFINITI on Camelback

Careless service technicians and untrustworthy management. For being a new owner of an infiniti and needed my first oil change, I thought the best place to take it to would be an infiniti dealership. What a h For being a new owner of an infiniti and needed my first oil change, I thought the best place to take it to would be an infiniti dealership. What a horrible and worthless decision that was for this location. Did an initial walk around with the appointment setter for any concerns I had. Waited for about an hour and a half before my vehicle was finally brought out to me and then paid for oil change. Did my exit walk around and noticed some marks or scuff marks from who knows what, which occurred during my vehicle being away from my watch. The service rep and the service manager both advised it would be buffed out but end result was no services ended up being done by trying to put blame on me. There is no customer is right at this location or listen to their customer. They do not take responsibility or accountability for their actions. More

Customer service at it's best The best experience in getting to know my car was having a knowledgeable Infiniti specialist like Lon Williams,take the time to come to my home and te The best experience in getting to know my car was having a knowledgeable Infiniti specialist like Lon Williams,take the time to come to my home and teach me everything there is to know about my new QX80 limited. What an asset Lon must be to the Infiniti family. Lon is professional and had the answers to every question.I had no idea what my vehicle was capable of until I had instructions from Lon Williams. I what to thank you again Lon, Best regards, Cody Shumway More

All-around great experience I had a great experience working with Ritisha, Polly, and Lon at Infiniti on Camelback. Ritisha did an excellent job as my sales representative. I had a great experience working with Ritisha, Polly, and Lon at Infiniti on Camelback. Ritisha did an excellent job as my sales representative. She was very knowledgable about the Q50 line, and spent the afternoon answering every question I had about the car. Polly really streamlined the financing process, and did a great job explaining all the details of the extra services that were available, such as the clear shield bra, extended warranties, an maintenance plans. And last but not least, Lon came out to my house and did an amazing job walking me through the vast array of features that my car has to offer, answering any questions that I had after driving the car for a few weeks, and even setting up my garage door opener! Best of all, the entire team was amazing when it came to not pushing whenever I expressed disinterest in any particular feature or option. This led to an amazing experience tailored to fit what I want from the car, with nothing extra forced upon me. Great representation of the Infiniti experience! This was my second Infiniti purchase, and the experience this time was even better than the first; which itself was light years beyond any other non-Infiniti dealership I have worked with in the past. More

Enjoyable experience Enjoyed my experience again at Infiniti on Camelback. Tom and Lon were both great! I really enjoyed learning about the new technology Lots of new .coo Enjoyed my experience again at Infiniti on Camelback. Tom and Lon were both great! I really enjoyed learning about the new technology Lots of new .cool stuff! More

Lon Williams is the best! We recently purchased our 3rd car from Infiniti on Camelback. We have worked with Lon Williams for the last two and I have to say that he is amazing We recently purchased our 3rd car from Infiniti on Camelback. We have worked with Lon Williams for the last two and I have to say that he is amazing to work with. He fully explains how every function of the car works and gets you all set up. For our most recent purchase he worked long and hard to make sure that we got the deal that we wanted. He was definitely our advocate! He went to bat for us and never gave up! He even got the exact car that we wanted shipped in from another dealer. We had offers from different Infiniti dealers but we absolutely wanted to make our deal with Lon and give him our business. He went completely ABOVE and BEYOND to make sure that we were happy. Lon made the car buying process painless. I would recommend doing business with Lon at Camelback Infiniti...he is the BEST!! We will be back to see you in three years Lon! More

Fantastic experience What a fantastic experience!! Picked up my new QX50 yesterday and can't say enough about how great my experience has been. Tom my salesperson was extr What a fantastic experience!! Picked up my new QX50 yesterday and can't say enough about how great my experience has been. Tom my salesperson was extremely knowledgeable, answered all my questions, and got me a great deal. Tom also set up an appointment with Lon, who I shall call my personal Infiniti Concierge. Lon came out to my home this morning, programmed my home link for me, and reviewed all the different features of the Nav, Stereo, & Bluetooth. He spent over an hour with me showing all sorts of great features, and had me practice. Finally, both Tom and Lon shared their cell numbers with me and encouraged to call them at anytime with any questions. I will certainly be recommend Infiniti on Camelback to anyone who is in the market for fine automobile. More

Beyond my expectations Lon was so nice to come down to my house and show me all the features in my new QX60. He patiently guide me through every single step. It was a great Lon was so nice to come down to my house and show me all the features in my new QX60. He patiently guide me through every single step. It was a great unexpected experience as I never had a brand new smart car. Beyond my expectations. So greatful he helped me, because i had no idea what my car could do!. Thank you Lon for all of your help!1 More

BEST CAR BUYING EXPIERENCE EVER Lon from Infiniti on Camelback was so helpful with my new Qx50. He showed me all the features and was so informative on how to use everything. He Lon from Infiniti on Camelback was so helpful with my new Qx50. He showed me all the features and was so informative on how to use everything. He spent a lot of time with me and made sure I was comfortable with the car before he left. Thank You Lon and all the people at Infiniti. Love my car Mary B More

excellent post purchase experience Excellent post purchase experience thanks to Lon! He came over and set everything up for us and patiently explained the ins and outs of everything! Th Excellent post purchase experience thanks to Lon! He came over and set everything up for us and patiently explained the ins and outs of everything! Thank you! More

Amazing experience Incredible experience and atmosphere. Met a charismatic and outgoing employee called Lon who helped me with every question and concern I had. Overall Incredible experience and atmosphere. Met a charismatic and outgoing employee called Lon who helped me with every question and concern I had. Overall amazing experience with professional and genuine interest for the customer. More