INFINITI on Camelback

Automobile buying experience First new car I have bought in years . The sales man Brent pleasant helpful made the buying experience easy .All the employees made it feel like famil First new car I have bought in years . The sales man Brent pleasant helpful made the buying experience easy .All the employees made it feel like family. My specialist lon very knowledgeable. Explained the car throughly. Easiy to ask question without feeling silly. Excellent job. Heevfn put my plates on.Will highly recommend Infinity on Canelback More

FIRST CLASS Sleek, honest, and professional. Overall great experience buying/leasing a vehicle from this dealership. The icing on the cake was the personal attent Sleek, honest, and professional. Overall great experience buying/leasing a vehicle from this dealership. The icing on the cake was the personal attention to make sure that we understood everything about our vehicle. Lon Williams your customer service skills are amazing. We really appreciated the time you spent to help customize, and tailor our vehicle to our preference. This was by far the best car purchase experience ever! Anyone looking to purchase an Infinity should definitely come to Infinity of Camelback! More

Happy camper When I first went to Infiniti on camelback my experience was not nice, then I met Ritisha and everything changed! I gave her am evrything I was lookin When I first went to Infiniti on camelback my experience was not nice, then I met Ritisha and everything changed! I gave her am evrything I was looking for and she took care of it all!!! I love her... Lon came out to my house again just like with my first car and all I can say is the service was amazing! He is always there when I need him. Overall great experience and I will be back again soon. More

GREAT CAR & GREAT PEOPLE Kurt Kasik is the best. My 3rd Infiniti from him. Lon Williams came to my house & patiently explained the techno stuff to me. Tom Daniels guided me Kurt Kasik is the best. My 3rd Infiniti from him. Lon Williams came to my house & patiently explained the techno stuff to me. Tom Daniels guided me in the test drive thoroughly. More

So Happy My experience here was great, I spoke with Joel in sales while living in San Diego and we coordinated the deal without any issues. I flew in to Phoe My experience here was great, I spoke with Joel in sales while living in San Diego and we coordinated the deal without any issues. I flew in to Phoenix signed papers and left with my car. When I was back in town, Lon came out to my house and went through all the features of my Q50. He was super helpful and professional. Great experience More

QX60 LOVE! I really appreciated Mr. Williams coming out to my home to walk me through the features of my 2017 QX60! He is the very best! Customer for life! Val I really appreciated Mr. Williams coming out to my home to walk me through the features of my 2017 QX60! He is the very best! Customer for life! Valencia S. More

Very satisfied customer Lon came out to the house and went over every single feature of our car, told us about the features we knew about and also covered all features we did Lon came out to the house and went over every single feature of our car, told us about the features we knew about and also covered all features we didn't know about! Very knowledge Infiniti employee, great guy, and overall, took the time to totally educate us on our new vehicle! Very worth the time to have him come out! A very satisfied customer! More

Lon was amazing !! I had an infiniti before but never used any of the features. Lon taught me everything I needed to know and more! !! I had an infiniti before but never used any of the features. Lon taught me everything I needed to know and more! More

Highly recommend Lon Williams was very knowledgeable in explaining all the cool features of the 2017 Infinity QX 60 ( Premium,Premium Plus, Drivers Assist). He was pat Lon Williams was very knowledgeable in explaining all the cool features of the 2017 Infinity QX 60 ( Premium,Premium Plus, Drivers Assist). He was patient and understanding throughout the process. Overall he made it a fun exercise! I would highly recommend Infinity on Camelback and Lon Williams/Joel Langer and Kurt!!! More

Exceptional customer service My overall experience this time (my 3rd lease w/ IOC), & all times reaffirms there are still places / companies focused on exceptional customer servic My overall experience this time (my 3rd lease w/ IOC), & all times reaffirms there are still places / companies focused on exceptional customer service. Infiniti On Camelback gets the true meaning of customer service / service delivery which makes them stand out, builds incredible loyalty & enhances the entire experience. Everyone I've worked with consistently demonstrate the customer comes first, are extremely genuine, have over the top follow up, but also appear to love their jobs, are happy when you go there which is so important as that is the basis of where it all begins. This industry has one of the highest ratings for employee turnover & all people I adore have worked there as long as 15 years. Rare to see & says a lot about them & the organization. Clearly I highly recommend! :) They are creative with out of the box thinking to again set them apart with only the customer in mind. • One example: they have dedicated employee, Lon, who comes to your home, sits in your vehicle w/ you & goes over every single feature your vehicle has / does. With the way Technology is evolving and I'm tech savvy, I wouldn't know what to do in my car without Lon's visit yesterday. Lon is SO knowlegable, proactive, knew every single answer to all of my questions, and sometimes finished my question before I did, already knowing what I wanted to know, as I was a little overwhelmed. He knows those cars inside & out, was SO PATIENT, and isn't just that person who is "techy", but possesses all around skill set of that & phenomenal customer service. The last time Lon came to my house was a prior lease approx 4.5 yrs ago & had the best memory on certain things that I remembered but never expected him to because he goes to so many people's homes. One thing that stood out, when I was getting ready to leave the dealership, Lon appeared out of nowhere, ready w/ his calendar to schedule. I had no idea he was working, knew I got a car, & just shows the outstanding internal teamwork and flow while I as the customer have no idea the flawless communication / coordination. Lon is a true asset to the company in addition to having that dedicated role. Lon is the best, he didn't pay me for this, I was suddenly offering to pay him to fix my phone / laptop ! :) Thank you so much Lon ! Also, thank you, Tom, Polly, Rich, & Kurt. More