INFINITI on Camelback

Used Q50 Good experience. Helpful when looking for a used luxury vehicle. Gave lots of options when choosing colors, trim levels and engine options in regards Good experience. Helpful when looking for a used luxury vehicle. Gave lots of options when choosing colors, trim levels and engine options in regards to a Infinti Q50 sedan. More

Excellent First Time Car Buying Experience As a female I never thought I would be able to walk in a dealership and have a hassle-free car buying experience, but Infiniti on Camelback—and especi As a female I never thought I would be able to walk in a dealership and have a hassle-free car buying experience, but Infiniti on Camelback—and especially Lon made it happen! Incredible customer service from the staff, insane dealership perks and beautiful cars. So happy with my purchase and proud to be a part of the Infiniti family! More

This was a great experience. It was so helpful for Lon Williams to help me navigate through the computer systems on the car. I look forward to doing it again in a few weeks. Williams to help me navigate through the computer systems on the car. I look forward to doing it again in a few weeks. More

Infiniti on Camelback had a very helpful, knowledgeable staff from start to finish. Overall, it was an extremely smooth process and would recommend the dealership to friends and family. staff from start to finish. Overall, it was an extremely smooth process and would recommend the dealership to friends and family. More

Chris Herrell is the best salesperson ever! Chris went above and beyond words to give us not only assistance in purchasing a vehicle, he genuinely displayed a dedication to both his place of emp Chris went above and beyond words to give us not only assistance in purchasing a vehicle, he genuinely displayed a dedication to both his place of employment and to meeting all our needs and every single desire we expressed! I would not only recommend Infiniti on Camelback and Chris Herrell to anyone looking to buy a car, I plan to become a lifetime customer with the dealership and to return for future purchases for both myself and my husband, but for my two daughters for as long as the dealership is in business! More

Infiniti Customer for Life! This was the best car buying experience I have ever had. They went above and beyond for me. They found the car that worked perfectly with my financial This was the best car buying experience I have ever had. They went above and beyond for me. They found the car that worked perfectly with my financial goals (all while their systems were down), and drove to Mesa to get it off the showroom floor of another dealership. They found out where the car was 24 minutes before the dealership closed and they made it all the way to Mesa just in time to get the car! I couldn't be happier with the level of service I received from not only Edward Johnson, but also Luis Becerra and Lon Williams. Infiniti on Camelback is unmatched, and I will continue to bring my service to them! More

Rich, Sales Manager and Lon, are the meaning of Cust Service I have bought my only 2 new cars in my life out of the 125 that I have owned from Infiniti on Camelback. 1st was my Q50S. Loved it. When I buy a car, I have bought my only 2 new cars in my life out of the 125 that I have owned from Infiniti on Camelback. 1st was my Q50S. Loved it. When I buy a car, new or old I always ask for the sales manager, they always are the people to make your deal work. Rich never pressured me even on the phone about coming down and saying things like, well there are plenty of people here that can help you. He said I'll be here when you come in, what's your name? I'll see when you get here. Now I understand that some salesperson gets the deal because sales managers have a million deals to try to work. But the people he handed me off to never had to do much but have the car prepped and ready for me to drive home. And Lon always handled me with respect and always was diligent to make sure I knew all the options on my new vehicle. I was getting the typical sales pitch over at Coulter Infiniti and when the pushy salesman who was working with two customers at a time, walked away for 15 mins, I called Rich and told him I was looking at a QX60 with some technology features but I was adamant about having headrest DVD monitors to be installed in the headrest for the kids or whomever. He just said come on down and you got it, I'll be here waiting. I keep coming back as well because Lon will always be going out of his way to make sure to get the demonstration even at my house one weekend, on a Sunday! even to make sure I knew all the features on my new QX60. Rich and Lon make me feel like a part of a family whenever I would come in even just to chat! That is what I call customer service and relations! Always answering my calls if they are there and never tried to say well we have someone else that can help you. I don't want anybody else, I am loyal to people that go the extra mile to make you feel comfortable. Because bottom line the sales manager is the one that will make your deal work. And Lon will show how everything else works. Even on a Sunday all the way out in San Tan Valley. And I am sorry I don't remember her name but the finance person was so cool to talk with, we both were from the Northwest and as well, willing to go out of her way to accommodate me. Thanks, Guys and Girl (I am embarrassed to not remember her name :<( she would kill me for that, just kidding) So, keep doing what you have always been doing taking care of the customers. Coop More

Comfortable & Easy Luis & Tanner were very pleasant, comfortable and easy to purchase my car from. Lon, I have met with twice and both times he had been very helpful in Luis & Tanner were very pleasant, comfortable and easy to purchase my car from. Lon, I have met with twice and both times he had been very helpful in teaching me about my car. He is very pleasant to work with. More

Good overall experience Was treated well and with respect. Got a great vehicle, and Lon was extremely helpful in ensuring all tech features of the car were understood. Was treated well and with respect. Got a great vehicle, and Lon was extremely helpful in ensuring all tech features of the car were understood. More

Con job We had a few issues with our sales experience however Luis was very responsive, ensuring vehicle services were provided. Going forward I believe we ca We had a few issues with our sales experience however Luis was very responsive, ensuring vehicle services were provided. Going forward I believe we can expect a better experience. More