INFINITI on Camelback
Phoenix, AZ
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Great overall experience with infinity on camelback’s service department! They completed all work in a timely manner and to expectations! Communication was excellent and pricing is fair . Shelby my serv service department! They completed all work in a timely manner and to expectations! Communication was excellent and pricing is fair . Shelby my service advisor makes the process easy and really takes care of you ! More
This dealership reached out to me via Facebook to purchase my truck I had listed on marketplace. I knew I could get more money selling to a private party but was convinced to sell to them because I w purchase my truck I had listed on marketplace. I knew I could get more money selling to a private party but was convinced to sell to them because I was told it would be a much easier process. Almost a month later and I still don't have a check from them. I was finally told I could come in today to get a check but left empty handed. After I drove several hours to the dealership to get the check, they said they didn't have the title yet from my lending bank and will not release my check yet. Very poor communication from Jasmine. I called by bank and they said they released the title 2 weeks ago. Bank of America says it is out of their hands now and the dealership should have the title by now. I suspect they don't have the funds to pay me. I'm contacting an attorney. Do not sell your vehicle to this dealership. Do not trust what they say. Check other reviews online and you'll see others had this problem, so it's not unusual for them to take this long to pay their customers when purchasing vehicles. I wish I checked reviews before selling them my truck. More
Lon Williams and his GM Weston Parker negotiate in bad faith. After agreeing to sell me a used BMW and taking my down payment, they sat on my paperwork and failed to follow up for 4 days. When I called m faith. After agreeing to sell me a used BMW and taking my down payment, they sat on my paperwork and failed to follow up for 4 days. When I called my sales associate and asked to speak with a manager, looking for a reason for the failure to follow up in a timely manner, Lon texted me back saying that they were going to issue me a refund and back out of the deal. No explanation was given, not even the courtesy of a phone call. I requested a call back, but none came until I left a negative review asking me to take it down. I tried everything I could to be accommodating, professional and polite in an attempt to do business with this dealership. They however wasted my time and showed they are not in the business of selling cars. More