Infiniti of the Palm Beaches - Service Center

I leased the 2019 QX 50 I love the car but the dealership is garbage. They have zero customer service once the car deal is complete! They will not go above and beyond at all to help the customers! They alre is garbage. They have zero customer service once the car deal is complete! They will not go above and beyond at all to help the customers! They already made their money off you! They sell products to protect my car and the dealership does not honor it for th stepsister! I purchased theses packages and gives me nothing but problems when repairs are needed also when I bring my car in for service for many items I’ve been told sorry we just can’t figure it out! I have a stack of service records with incomplete repairs repeat problems I’ve been dealing with them for 36 months I would never buy a car from Infiniti or Schumacher dealerships ever again because I have the same issues with Volvo where I purchased a second car and their customer service is garbage as well! Save yourself the headache and go to an Infiniti dealership outside of Palm Beach County! 36 months is a long time to be forced to deal with a dealership who can not accommodate their customers in the family like manner that Schumaker preaches in his commercials this is far from family treatment it’s more like the how much more can we do to make someone pay! This is about my eighth car in my life so I’m not new in purchasing cars and this by far is the worst dealership I’ve ever dealt with I’d rather go to Wayne Akers Ford! But they were really nice when they were getting the sale! My lease is up in about three months and I plan to purchase my car out right but I will take it to another Infiniti dealership to make that transaction I will never give Schumaker another dime of mine. The very Cautious of this dealership and any of the Schumacher entities!! More

Not top notch average service . The car returned not washed and grease on seats. Very average The car returned not washed and grease on seats. Very average More

very good service washes car after service is done, very happy with service, will definitely go back happy with service, will definitely go back More

Can’t say enough about Danny Solazano . He is by far the most friendly,knowledgeable and best service advisor i have ever had .I owned several brands of car and have yet to meet anyone lik He is by far the most friendly,knowledgeable and best service advisor i have ever had .I owned several brands of car and have yet to meet anyone like Danny in a matter of fact i had a friend who seriously thinking about selling his car and buying infinity again to have Danny again as his service adviser . Salam Dagher More

Always a pleasure to get my car service at infinity of the Palm Beaches, my Service agent is the best! the Palm Beaches, my Service agent is the best! More

Love Infiniti and love Danny my service advisor! I enjoy having the experience I receive when I cone here. I enjoy having the experience I receive when I cone here. More

Danny's professionalism and standards for meeting his customers needs have always exceeded my expectations every time I've had a problem with my vehicles. He will go above and beyond to make sure that a customers needs have always exceeded my expectations every time I've had a problem with my vehicles. He will go above and beyond to make sure that all issues are addressed and taken care of in a very kind and professional way. More

Genuine Service advisor with great knowledge and superb customer service. Highly recommend Him!!You won't regret it. customer service. Highly recommend Him!!You won't regret it. More

Danny at Infiniti of palm beach was very helpful and friendly during the process of my vehicle being serviced. Highly recommend! friendly during the process of my vehicle being serviced. Highly recommend! More

Excellent service and service representative. Super awesome in every regard. Kevin deserves a big raise! Caroline Connelly Super awesome in every regard. Kevin deserves a big raise! Caroline Connelly More