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Infiniti of the Palm Beaches - Service Center

West Palm Beach, FL

4.8
510 Reviews

510 Reviews of Infiniti of the Palm Beaches - Service Center

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August 26, 2022

Do you know what brings back business to a Dealership? The Service Department! Danny Solozano is the most professional, personable and knowledgeable Service Manager I have ever encountered and I have boug More

by rocky
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Danny Solozano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 30, 2022 -

INFINITI of the Palm Beaches responded

Hello Rocky , thank you for leaving us such a wonderful review. We are thrilled that you loved your experience. We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. So, thanks for your kind words and we look forward to seeing you again.

August 20, 2022

The customer lounge is always clean. The service is quick, and the staff is friendly. More

by N M WILLIS
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Danny Solozano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 22, 2022 -

INFINITI of the Palm Beaches responded

Thank you very much for your rating! We are glad you had a pleasant experience.

August 14, 2022

Raymond Grfaham, our service consultant, is professional and knowledgeable. He does whatever it takes to take care of us. He makes the experience of servicing our vehicles more enjoyable. Beverly & Keith L More

by Beverly123
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Raymond Graham
Aug 17, 2022 -

INFINITI of the Palm Beaches responded

Thank you for taking the time to provide this 5-star review, we appreciate it. I am pleased to hear that you had a great experience with Schumacher Automotive. If you need any further assistance, please do not hesitate to contact us. We sincerely value your business and look forward to your next visit!

July 30, 2022

Infiniti of the palm beaches is the greatest! !. They are so easy to deal with they get your car serviced and issues resolved fast and are very professional. Great place for a synthetic oil change More

by ERIC L
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sal Delgreco
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jerrett Montgomery
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Max Hager, Raymond Graham
Aug 01, 2022 -

INFINITI of the Palm Beaches responded

Hello Eric, thank you for leaving us such a wonderful review. We are thrilled that you loved your experience. We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. So, thanks for your kind words and we look forward to seeing you again.

July 29, 2022

I Recently purchased a Infiniti Q50 and I have been In contact with Danny Solorzano from day one of my purchase. His advice helped me make my purchase of my Infiniti. I have been in for service twice and More

by Ben
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Danny Solozano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 01, 2022 -

INFINITI of the Palm Beaches responded

Thank you so much for your kind words. We really appreciate you taking the time out to share your experience with us.

July 29, 2022

Mr. Danny Solozano in the service department is always helpful. I have my qx60 since April 1, 2017 and still running smoothly. More

by ericjocelyn75
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Danny Solozano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 01, 2022 -

INFINITI of the Palm Beaches responded

Thank you so much for your kind words. We really appreciate you taking the time out to share your experience with us.

July 26, 2022

In all of my years in dealing with cars and dealers this is by far the best customer service oriented staff I have ever met. They have been the best for buying a new car, servicing the car, always availabl More

by Infinity
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Raymond Graham, Sabrina Marrero
Jul 27, 2022 -

INFINITI of the Palm Beaches responded

Hi, Infinity. Thank you for choosing Infiniti of the Palm Beaches and Welcome to the Schumacher Family! We hope you love your new vehicle!

Jul 27, 2022 -

Infinity responded

Yes I love my card

July 22, 2022

I made the mistake of purchasing a used 2019 Infiniti QX60 out-of-state in Ohio. Less than a week after the car was transported to Florida the brakes begin to make a very strange sound. I knew something More

by Kate C.
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Danny Solozano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 02, 2022 -

INFINITI of the Palm Beaches responded

Thank you for taking the time to provide this 5-star review, we appreciate it. I am pleased to hear that you had a great experience with Schumacher Automotive. If you need any further assistance, please do not hesitate to contact us. We sincerely value your business and look forward to your next visit!

July 22, 2022

Very professional max Hager has always been very knowledgeable about the vehicle. He has always been very available to answer any questions we have had. More

by Jamjen212
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Danny Solozano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Max Hager
Aug 02, 2022 -

INFINITI of the Palm Beaches responded

Thank you for taking the time to rate us! We are glad we could leave a positive impact and made it a good experience for you.

July 20, 2022

My experience has always been top notch. Danny Solazano is my service advisor and I must say, he’s the best. Danny is very professional, friendly and knowledgeable. He takes good care of all More

by Taylor33404
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Danny Solazano
Aug 02, 2022 -

INFINITI of the Palm Beaches responded

Thank you for taking the time to rate us! We are glad we could leave a positive impact and made it a good experience for you.

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