Infiniti of the Palm Beaches - Service Center

This dealership is great. I get nothing but high quality assistance. Danny is the only person I want to work with. I get nothing but high quality assistance. Danny is the only person I want to work with. More

Service department is the best See Anthony in service if you want the best ever. I dislike getting my car serviced during the season due to the crowds. Schumacher makes it like your the only one there tha you want the best ever. I dislike getting my car serviced during the season due to the crowds. Schumacher makes it like your the only one there that day. Thank You Anthony More

We put GPS on our Infiniti for my wife’s safety. Beige leaving it at dealership of Palm Beaches I filled up the tank. Got back 3/4 empty. I checked the GPS and mileage. We dropped it off( look at th Beige leaving it at dealership of Palm Beaches I filled up the tank. Got back 3/4 empty. I checked the GPS and mileage. We dropped it off( look at the receipt)22754 and picked it up at 22989. The dealership guy in charge of our car is Anthony. The car was taken north of the dealership overnight to a resident and driven extensively hard and fast 90+MPH many times. One errand ran in the car was a FedEx package. We called the location and said Anthony was there at 8:14am dropping off a package going overnight to Texas back to work next day opening at 8:30am. We haven’t called the dealership. We looked at the mileage of the last 3 services there and over 1000 miles was put on just being at the dealership meaning someone drives the car regularly when left there. Our GPS doesn’t go back that far but our car uploads to Infiniti the cars location. If you check with them you will see. We agreed to that when we activated the car tracking installed at factory. No wonder the car has had a rough patch of issues that had to return to the dealership the past months since December 2022, it gets massive rough driving, speed, braking and turns. Explains a lot. This car is due to return off lease in mid to late May and I know the extra miles and rough driving detriments the cars value. FedEx gave us the tracking number of item sent: 604448715615. Check it out at FedEx tracking dropped off 04/05/23 8:14am their cameras recorded in our RED car. Work starts at 8:30am the dealership opens. Contacting Infiniti Consumer Affairs about issue… More

Brian service advisor was a pleasure to work with. He kept me updated on the warranty repair. Schumacher Infiniti Much better experience compared to Coconut Creek and Sawgrass. He kept me updated on the warranty repair. Schumacher Infiniti Much better experience compared to Coconut Creek and Sawgrass. More

Infiniti of the Palm Beaches is an excellent company. I have purchased 4 automobiles from this dealership. I have purchased 4 automobiles from this dealership. More

Great experience came in for an oil change and tire rotation took less than an hour and I was driving out. Fast and great service writer Danny Solorzano would definitely recommend you see him for your rotation took less than an hour and I was driving out. Fast and great service writer Danny Solorzano would definitely recommend you see him for your infinity service needs!! More

Danny Solozano is far and beyond anyone I've ever worked with at a car dealership or service EVER. To say he goes above and beyond to make sure his clients are taken care of, respected, and get the level of with at a car dealership or service EVER. To say he goes above and beyond to make sure his clients are taken care of, respected, and get the level of service and hospitality they deserve is an understatement. He's the first person in the car industry I've met that is truly trustworthy, kind and has the utmost integrity. From making sure my car only gets the service it needs and not trying to pack on services like a lot of places do, to making sure I get the best rate possible and that my car is always safe to drive. They had to keep my car overnight on one occasion and he made sure I received a beautiful courtesy vehicle. Also after suspecting rodents may be hanging out inside my hood, he personally looked up a spray to help the situation and send it to me so my wires won't get chewed. He's communicative, professional and deserves more than 10 stars if I could. Infiniti is incredibly blessed to have him on their team. Having him help with all of the service I need for my car makes me want to own an Infiniti and continue buying them throughout my life. More

Amazing service from everyone there, specifically from Danny in the service department. Great help. Thank you!!!! Danny in the service department. Great help. Thank you!!!! More

When Schumacher says " come join the family " they truly mean it. This dealership promotes a warm, welcoming environment where you really do feel like family. Danny Solorzano has always treated me like a fr mean it. This dealership promotes a warm, welcoming environment where you really do feel like family. Danny Solorzano has always treated me like a friend and I can trust him when it comes to servicing my vehicle. He is fair, honest and very knowledgeable. I know that my vehicle will be well taken care of and at a fair price. He has never tried to sell me something that I don't need and his advice is very much appreciated. Thank you Danny for treating me like one of the family! More

Danny is a great service consultant. I feel comfortable with my car in his hands and appreciate his customer service. Very hard to find these days. I feel comfortable with my car in his hands and appreciate his customer service. Very hard to find these days. More