Infiniti of the Palm Beaches - Service Center

Excellent service especially for maintenance issues. Very considerate and caring staff. Suggestion - Infiniti is considered a classy car - how about some snacks in the lounge? Very considerate and caring staff. Suggestion - Infiniti is considered a classy car - how about some snacks in the lounge? More

The best service consultant I have ever had in any dealership. He walked me through the confusing insurance instructions, answered my texts immediately and did a great job on a control box only a deal dealership. He walked me through the confusing insurance instructions, answered my texts immediately and did a great job on a control box only a dealer could handle. Hope he is there for many more years and is my man to go to. Many thanks Dr Earle Halsband Boynton Beach, Fl More

Danny and the Palm Beach Infinity service department pride themselves on honesty, integrity, and doing great work! Danny has always taken great care of me and my family! I can rest assure my Infinity Q pride themselves on honesty, integrity, and doing great work! Danny has always taken great care of me and my family! I can rest assure my Infinity QX 56 is ready for the road! Thank you Danny! We are so thankful to have met you and love the PB Infinity family! The McDonough's More

A fantastic visit. The service representative, Danny solorzano was on time, courteous and helpful in determining the best service for the car at 20K miles. Sincerel The service representative, Danny solorzano was on time, courteous and helpful in determining the best service for the car at 20K miles. Sincerely, a satisfied customer. More

Excellent Service! My service advisor Anthony was very knowledgeable and professional, a pleasure to work with him. My service advisor Anthony was very knowledgeable and professional, a pleasure to work with him. More

I have been a loyal customer of INFINITI of the Palm Beaches for 19 years. The reason is simple. The sales and service departments are the best. When I am quoted a price for something, I know that is Beaches for 19 years. The reason is simple. The sales and service departments are the best. When I am quoted a price for something, I know that is the price I will pay. When I am told my car will be ready by it is usually earlier and since they only use genuine Infiniti parts, I am assured of the quality of the parts and the workmanship. More

Exceptional service! Well informed due to Danny’s guidance and information. I was in and out within the time promised. A pleasure to work with and appreciated the time Da Well informed due to Danny’s guidance and information. I was in and out within the time promised. A pleasure to work with and appreciated the time Danny spent with me to address my maintenance concerns. More

This dealership is great. I get nothing but high quality assistance. Danny is the only person I want to work with. I get nothing but high quality assistance. Danny is the only person I want to work with. More

Service department is the best See Anthony in service if you want the best ever. I dislike getting my car serviced during the season due to the crowds. Schumacher makes it like your the only one there tha you want the best ever. I dislike getting my car serviced during the season due to the crowds. Schumacher makes it like your the only one there that day. Thank You Anthony More

We put GPS on our Infiniti for my wife’s safety. Beige leaving it at dealership of Palm Beaches I filled up the tank. Got back 3/4 empty. I checked the GPS and mileage. We dropped it off( look at th Beige leaving it at dealership of Palm Beaches I filled up the tank. Got back 3/4 empty. I checked the GPS and mileage. We dropped it off( look at the receipt)22754 and picked it up at 22989. The dealership guy in charge of our car is Anthony. The car was taken north of the dealership overnight to a resident and driven extensively hard and fast 90+MPH many times. One errand ran in the car was a FedEx package. We called the location and said Anthony was there at 8:14am dropping off a package going overnight to Texas back to work next day opening at 8:30am. We haven’t called the dealership. We looked at the mileage of the last 3 services there and over 1000 miles was put on just being at the dealership meaning someone drives the car regularly when left there. Our GPS doesn’t go back that far but our car uploads to Infiniti the cars location. If you check with them you will see. We agreed to that when we activated the car tracking installed at factory. No wonder the car has had a rough patch of issues that had to return to the dealership the past months since December 2022, it gets massive rough driving, speed, braking and turns. Explains a lot. This car is due to return off lease in mid to late May and I know the extra miles and rough driving detriments the cars value. FedEx gave us the tracking number of item sent: 604448715615. Check it out at FedEx tracking dropped off 04/05/23 8:14am their cameras recorded in our RED car. Work starts at 8:30am the dealership opens. Contacting Infiniti Consumer Affairs about issue… More