Infiniti of the Palm Beaches - Service Center

service, excellent, however something new in the car performance post service, may be a problem requiring a return visit to the dealership which would be very inconvenient performance post service, may be a problem requiring a return visit to the dealership which would be very inconvenient More

Danny was very helpful in informing me about services included in a package I purchased with my car 5 years ago. I've had my G37 serviced at several different Infiniti dealerships in multiple states and included in a package I purchased with my car 5 years ago. I've had my G37 serviced at several different Infiniti dealerships in multiple states and Danny was the first service consultant to look at the plan in depth enough to provide me with the additional services I was allocated beyond the routine oil changes I had been receiving. More

I had several major service issues that needed to be addressed quickly as I had my car towed in. . Danny took me right in and gave me very practical and cost effective advice.. Then he got the work done addressed quickly as I had my car towed in. . Danny took me right in and gave me very practical and cost effective advice.. Then he got the work done timely and returned the car when he said he would. I very much appreciated Danny taking such good care of the issues and doing it in a cost effective manner. Service like that makes it much more likely that I will come back to this dealership for my next car. And I will certainly recommend the dealership. More

The experience with Bob was excellent. He lets you know what is going on with your car at all times. A great employee to the company. A asset to the company. what is going on with your car at all times. A great employee to the company. A asset to the company. More

Service representative Bill Diedwardo was extremely helpful and very forthright in his explanation regarding the service we needed and was performed. We are winter residents and Bill remembered me alt helpful and very forthright in his explanation regarding the service we needed and was performed. We are winter residents and Bill remembered me although it has been almost one year since we had service. All in all a very positive experience. More

I was extremely pleased with the service delivery. Travis was on time for my scheduled appointment, he was responsive and returned all of my calls in a reasonable period of time. In addition, he was Travis was on time for my scheduled appointment, he was responsive and returned all of my calls in a reasonable period of time. In addition, he was very patient and accomodating. I will definitely refer the location and Travis for his attention to client service. More

I recently purchased a new QX60 I brought it in for I recently purchased a new QX60 I brought it in for it's 1st oil change & also low tire pressure I had twice within the past week. As I was there I I recently purchased a new QX60 I brought it in for it's 1st oil change & also low tire pressure I had twice within the past week. As I was there I inquired about my transmission as it is quite different than my last vehicle. Gene answered my questions and more & was very knowledgeable and helpful. Danny has always been very courteous and made my service a pleasant experience. I am very happy with the service I receive at Infiniti & the people who ensure that it does. Thank you Service Dept!! More

Both Danny and Travis provided exceptional client service. Danny made sure all of the issues with the car were taken care and that I was able to get my loaner with ease. Travis went above and beyon service. Danny made sure all of the issues with the car were taken care and that I was able to get my loaner with ease. Travis went above and beyond the call of duty by dropping off the keys I left in the loaner. I appreciate his effort to do so. More

I expect timely accurate understandable service and thats what I received .Also and more important to me was dealing with my representative who was knowledgeable about my vehicle and provided me with honest what I received .Also and more important to me was dealing with my representative who was knowledgeable about my vehicle and provided me with honest answers to my questions and concerns,He is a gentleman and a pleasure to work with More

Excellent service I had a 7:30 appointment arrived prior to their opening. As I waited for the gates to open I was greeted by a service associate who confirmed my appointment and whom I was there to see. to their opening. As I waited for the gates to open I was greeted by a service associate who confirmed my appointment and whom I was there to see. In the interest of MY time he took my information as to get me into the system get my loaner car ready so that as soon as they opened I could get in and get on my way. All associates were very professional courteous and worked very well as a team with a common goal in mind. Thank you Bill De Edguardo and all of the staff at Infiniti for your excellent service experience, I WILL BE BACK!!! More