Infiniti of the Palm Beaches - Service Center

Satisfied customer - service call My service consultant, Danny Solorzano was very professional, informative, prompt and he explained everything that needed to take place. Everything w My service consultant, Danny Solorzano was very professional, informative, prompt and he explained everything that needed to take place. Everything was finished within the time period that he estimated. It was a pleasure to have this work done by such a professional staff. More

Unhappy, Dissatisfied and Robbed by Infiniti! Unless you have excellent warranty, they will suggest unnecessary repairs, will quote one price and will charge you something else completely. I have Unless you have excellent warranty, they will suggest unnecessary repairs, will quote one price and will charge you something else completely. I have always been a dedicated Infiniti user and I believe in going to the dealership for repairs. However, as my warranty expired, I found that the service changed. My service advisors became more like sales people, selling parts for my car that were absolutely not needed. Finally, on my last visit, I was quoted one price only to show up and find that an entirely different price was on the agenda. They are sheisty and are happy to take advantage of loyal paying customers. Their mission is to rob you blind if you keep coming back. They will waste your time and your money if you trust that they are working in your best interest. They received one star because zero was not an option! Never again! More

Extraordinary Service Travis made my service experience awesome. I trust no one else with the care of my car. Travis was very polite, courteous and went beyond the call of Travis made my service experience awesome. I trust no one else with the care of my car. Travis was very polite, courteous and went beyond the call of duty. Travis far exceeded my expectations and made me comfortable with entrusting my car to his care. More

Appointment set up with loaner car at my convenience. Bill extremely pleasant to deal with and answered all my questions. Called when car ready, at time promised. Work performed to my satisfaction. Pleas Bill extremely pleasant to deal with and answered all my questions. Called when car ready, at time promised. Work performed to my satisfaction. Pleasant and quick visit. More

Quick and courteous. They did great work and did so very quickly. Bill was very professional and prompt. My care was serviced and repaired quickly and correctly. quickly. Bill was very professional and prompt. My care was serviced and repaired quickly and correctly. More

Jessica was outstanding. Total breath of fresh air She handled my 25k service and I just felt she was so genuine and very personable. I felt she was very honest. I'll ask for her again!! She handled my 25k service and I just felt she was so genuine and very personable. I felt she was very honest. I'll ask for her again!! More

Danny and the service staff at Infiniti of the Palm Beaches are so professional and friendly. It truly is one of the main reasons I would purchase an Infiniti again! Beaches are so professional and friendly. It truly is one of the main reasons I would purchase an Infiniti again! More

Bill was very empathetic, which is what great customer service is all about. Although I was very upset about the reason for my service(girlfriend put diesel in gas tank), Bill's empathy for my situation m service is all about. Although I was very upset about the reason for my service(girlfriend put diesel in gas tank), Bill's empathy for my situation made a huge difference. I do think labor was slightly overpriced, but it is an Infiniti after all and the level of service makes up for that. I also got my vehicle back faster than I expected and I really appreciated that. More

The service was great, especially my service writer. They did my service quickly. My car came back to me looking like new. I would always use your service. They did my service quickly. My car came back to me looking like new. I would always use your service. More

Fantastic service and attention to detail. I came in by appointment, Danny had all my services done right away and the car was detailed quickly. appointment, Danny had all my services done right away and the car was detailed quickly. More