Infiniti of the Palm Beaches - Service Center

Great experience My service representative always goes one step further to treat me like a VIP and give me quick service, done beautifully. The maintenance department My service representative always goes one step further to treat me like a VIP and give me quick service, done beautifully. The maintenance department is very organized and they make dropping off and picking up as smooth as possible. I am always pleased with the work that is done. Many times the wait time is shorter than expected. It couldn't be any less painless to maintain your car. More

Best Service Advisor Ever Danny knows how to keep a loyal customer and in the process represents his firm well in both a quantitative and qualitative manner. He is the standard Danny knows how to keep a loyal customer and in the process represents his firm well in both a quantitative and qualitative manner. He is the standard and should be recognized and rewarded for what he adds to the bottom line More

it was a great service Rep was friendly, knowledgeable and professional. Services was very fast. Pricing for oil change was a little high. Overall I have been there two time Rep was friendly, knowledgeable and professional. Services was very fast. Pricing for oil change was a little high. Overall I have been there two times and I was satisfied with both reps. More

great job We had a great experience Work was completed in a timely fashion and car washed and we left The service person had the paper work ready when we got t We had a great experience Work was completed in a timely fashion and car washed and we left The service person had the paper work ready when we got there and we were in and out More

Fix water leak from AC system Every thing went smoothly from reception to completion. The repairs were completed as promised at the price quoted. The service associate who wrote Every thing went smoothly from reception to completion. The repairs were completed as promised at the price quoted. The service associate who wrote up the repair order was very friendly and knowledgeable. No hard sell for unrequested work. More

I have enjoyed working with Danny Everything went well and quickly, I have enjoyed working with Danny as my service advisor and I will continue to request him as I move forward with ma Everything went well and quickly, I have enjoyed working with Danny as my service advisor and I will continue to request him as I move forward with maintenance on my vehicle. More

Hope all my ventures here is this good what ever you do please seek Danny if you want that 10 star service, radio trouble and services Danny had me in and out in no time what ever you do please seek Danny if you want that 10 star service, radio trouble and services Danny had me in and out in no time More

All well but one thing I usually get my car serviced at that particular dealership but this time I had a different experience. Every accommodation was up to par except for t I usually get my car serviced at that particular dealership but this time I had a different experience. Every accommodation was up to par except for the fact that I have to drive back to the dealership to have my warning messages for maintenance reset, not particularly happy about that. More

99% Satisfication I bought my car at Palm Beach Infiniti and had an excellent experience. My service history has been excellent. I have worked with Nick S. whenever t I bought my car at Palm Beach Infiniti and had an excellent experience. My service history has been excellent. I have worked with Nick S. whenever the car is in need of service. He is excellent. His customer service is exceptional. He goes above and beyond keeping me informed, having the car completed on time, inspecting and reviewing the service with me, and following up with me days later to confirm everything is still OK. This service included a challenge with the Transmission which was completed over two days. Nick kept me informed calling me concerning the issue and the correction. He is the guy I will wait to talk to and handle my wife's car when it needs a service or has a problem. Nick was out the day I picked it up. I was able to compare how good I have it with Nick. Nick told me over the phone to see his partner Chris N. and he would take care of it. WHen I knocked on Chris's door and entered, his face and demeanor said I was bothering him. I explained to him the situation and Nick had asked me to see him. He got up and walked out without saying anything. I didn't want to stay in his office so I went out to overhang to wait for him. He got back in 3 minutes and pointed to Okeechobee Blvd and said, You car is ready, it s over there. I couldnt see it and when I looked at him and said I dont see it, He said Its there pointing again. He shoved the service sheet into my hand and walked away. Forget about asking questions or explaining what happened at the service. When I found the car, It had all the plastic and paper in the car to protect during the service still in the car. I sat and reviewed the Service sheet. I thought it would be a waste to ask Chris so I decided that I should call Nick the following day. I dont write reviews. In this case I was sshown how excellent the service I get from Nick and what lousy service is from Chris. I m going to buy my next car from Palm Beach Infiniti due to the sales team for my wife's present car and continual discussions with Nick during my Service appointments. I will continually work with Nick since I know what excellent is from Him. More

Lost Key and oil change and service Your service writer Danny was teriffic. My wife lost a key under the passanger seat and to make sure the key was in the car ,he started the car withou Your service writer Danny was teriffic. My wife lost a key under the passanger seat and to make sure the key was in the car ,he started the car without the other key . He than knew the key was hidden somewhere in the car. He and another employee ,don't remember his name found the hidden key under the floor rug. He saved us from having to purchase another key for the cost of $400 plus ,both of these gentlemen are an asset to Infiniti of Palm Beach ., please acknowledge them as employees of the month Sincerely S. .Arky More