Infiniti of the Palm Beaches - Service Center

My service appointments are always exceptional!!!!! I actually look forward to having my car serviced. The difference is Bill DiEdwardo's excetional concern and attention to every detail ! I only go on I actually look forward to having my car serviced. The difference is Bill DiEdwardo's excetional concern and attention to every detail ! I only go on days or times that he has available. I can't invasion a person better in his position. He outshines everyone I've come across ---- by far! Also, there is a new female expediter that I am most impressed with. I only wish I knew her name. I did ask Bill to pass on my compliments to her and to the office as well. She is most definitely a grand asset to your service department. She is pleasant, knowledgable and expeditious! Another shining star in your service department! More

Outstanding service by a knowledgeable manager. I will continue to buy Infiniti cars because of him. This was my second visit this year and everything was compl service by a knowledgeable manager. I will continue to buy Infiniti cars because of him. This was my second visit this year and everything was completed on schedule. More

Service Appointment I had an appointment with Patrick Casey and he was amazing. I was running late due to weather and he got me in and out quickly. Great customer service I had an appointment with Patrick Casey and he was amazing. I was running late due to weather and he got me in and out quickly. Great customer service! More

The service is amazing Amazing service and Chris is a delight to work with! I would recommend this dealership to friends and famiy. My car is running well and I know that th Amazing service and Chris is a delight to work with! I would recommend this dealership to friends and famiy. My car is running well and I know that they have done what is needed to keep it running like new. More

Service Appointment Service advisor Bill Di Edwardo was very courteous and explained how much time would be required and what type of service would be performed on my veh Service advisor Bill Di Edwardo was very courteous and explained how much time would be required and what type of service would be performed on my vehicle. More

It was all good. Shawn was friendly and explained everything in detail. The bill and what needs to be done. The service team was expedient and efficient. They even off Shawn was friendly and explained everything in detail. The bill and what needs to be done. The service team was expedient and efficient. They even offered me a loaner. More

Service with Chris Tyson Service consultant Chris Tyson is always. courteous, helpful and on time. I've never had to wait and Chris is great with communication; he keeps me up Service consultant Chris Tyson is always. courteous, helpful and on time. I've never had to wait and Chris is great with communication; he keeps me up to date with the progress of my car More

Fast & professional The service was prompt and car was washed.Very nice dealership. Browsed the q50 series, Shawn was helpful explaning all the new and advanced featur The service was prompt and car was washed.Very nice dealership. Browsed the q50 series, Shawn was helpful explaning all the new and advanced features. Good coffee and conversation. More

Smooth & easy I had a scheduled appointment and they saw me right away and told me exactly how long my wait would be! I loved the coffee and bagels too! I had a scheduled appointment and they saw me right away and told me exactly how long my wait would be! I loved the coffee and bagels too! More

Exceptional Service from Shawn Parton Shawn Parton is extremely professional, knowledgable, tustworthy and kind. I highly recommend Infiniti, specifically Shawn Parton, for your service n Shawn Parton is extremely professional, knowledgable, tustworthy and kind. I highly recommend Infiniti, specifically Shawn Parton, for your service needs. We took our car in on Christmas Eve for a routine oil change. We learned that we needed additonal work. Dealing with an unexpected additonal expense on Christmas Eve is normally not easy. But Shawn Parton treated us so well throughout the process. He educated us on the issue with the vehicle. He allowed us to select an appropriate loaner for our needs and kept us fully informed. The process was quick, smooth, professional and easy. There was no damper on our Holiday Season. All thanks to Shawn Parton. We cannot thank him enough. More