Infiniti of the Palm Beaches - Service Center

Good Customer Service Promptly obtained me a loaner car when it was determined I needed additional work done on my car Explained things well and did not pressure me at Promptly obtained me a loaner car when it was determined I needed additional work done on my car Explained things well and did not pressure me at all. More

Infiniti Q50S Excellent customer service. Friendly people, fast service, and the work performed exceeded my expectations. Really liked my car coming back cleaned an Excellent customer service. Friendly people, fast service, and the work performed exceeded my expectations. Really liked my car coming back cleaned and detailed. Love my Car and the Service Department! Bill Dolbow More

OIL CHANGE WITH NO SURPRISES! My representative Raymond was attentive and professional. My oil change was completed in a timely fashion, the car was washed (which was unexpected an My representative Raymond was attentive and professional. My oil change was completed in a timely fashion, the car was washed (which was unexpected and nice!) and I was checked out and on my way. More

Serivce I had an oil and tire rotated and they had me in and out in 45mins. Which was great cause I had my 15mo old with me. I had an oil and tire rotated and they had me in and out in 45mins. Which was great cause I had my 15mo old with me. More

great service chris Tyson is best sevice advisor I have ever had, he is reason I will buy new car from shumacher. keep up the good work chris Tyson is best sevice advisor I have ever had, he is reason I will buy new car from shumacher. keep up the good work More

Great Experience Very fast, efficient, and stress free.. Raymond was a pleasure to work with. hr was friendly but not over the top.. Very fast, efficient, and stress free.. Raymond was a pleasure to work with. hr was friendly but not over the top.. More

Disappointed and angry I have been to this dealership numerous times and this was my second bad experience. Called for 1 day no one answered in service. So called the per I have been to this dealership numerous times and this was my second bad experience. Called for 1 day no one answered in service. So called the personal assistant they left two messages because they could not get an answer.. The next day they called me back, we got you appt. 4:30 next day.show up, pull up in service no one around 15 min. (I'm very patient) no one has yet to acknowledged me. I stopped man asked for help he said hold on 5min later another man pops out. Meanwhile both guys approach me like what am I doing there this is the service dept. no? He ask me who I'm there to see. I did not know, he's like oh sorry I got off at 5. It wasn't yet 5 I said can't you look it up in the computer so he did. Sorry no appt. He says would you like to make one. I showed him my confirmation # he's like we'll sorry can't help you besides we have no loaners. There was no customer service transaction here. More

Had a very pleasant experience I gave this rating because i had a very pleasant experience when i visited for the first service to my new vehicle when i got there it was busy but ev I gave this rating because i had a very pleasant experience when i visited for the first service to my new vehicle when i got there it was busy but everybody was very attentive and took care of me as soon as possible More

Great service from Raymond Graham If you ever need service done, go to Raymond. He is nice and respectful, very professional. Not all service advisors are the same, but you will be gla If you ever need service done, go to Raymond. He is nice and respectful, very professional. Not all service advisors are the same, but you will be glad you go with him More

Pleasantly surprised First time going to a dealership for service, and I found the experience great. I was worried that my issues with car may need me to argue about, but First time going to a dealership for service, and I found the experience great. I was worried that my issues with car may need me to argue about, but that was no the case at all. Ray was super accommodating and professional. Great way to start a relationship, and I will be returning! More