Infiniti of the Palm Beaches - Service Center

Awesome! Danny is awesome! He is good at what he does. He knows all the information that regards your car. Very knowledgeable.He is a golden star for infinity Danny is awesome! He is good at what he does. He knows all the information that regards your car. Very knowledgeable.He is a golden star for infinity. More

SERVICE REVIEW THE APPOINTMENT THAT I SCHEDULED WAS LOST AND CANDICE DID MAKE THE EFFORT TO FIT ME IN TO THE SCHEDULE. THE WAIT WAS NOT LONG. THE APPOINTMENT THAT I SCHEDULED WAS LOST AND CANDICE DID MAKE THE EFFORT TO FIT ME IN TO THE SCHEDULE. THE WAIT WAS NOT LONG. More

Best service ever with Bill Bought another Infiniti because car is great and bill is wonderful in taking care of my car always Bill was also instrumental in recommending max in Bought another Infiniti because car is great and bill is wonderful in taking care of my car always Bill was also instrumental in recommending max in sales Thrilled with my car and now my daughter bought Infiniti in Texas too More

Chris Tyson I have been a customer for many years, since 1992. A majority of my experiences with the local dealer have been excellent (5). The few exceptions hav I have been a customer for many years, since 1992. A majority of my experiences with the local dealer have been excellent (5). The few exceptions have been in the sales department. The service team, particularly Chris Tyson tips the rating scale for the dealership. During a recent appointment that I scheduled incorrectly (I arrived a day early) Chris and his team were very accommodating. Clearly a very busy morning. Great service, counseling and quick turnaround. More

Wonderful experience at Infiniti of the Palm Beaches I was in and out for my oil change before I knew it - Bill even changed the battery in my key fob! Now that's great service! I was in and out for my oil change before I knew it - Bill even changed the battery in my key fob! Now that's great service! More

Very accommodating. The waiting room has coffee and fiber one bars that help with the 2 hour wait 😊. The woman outside in the service area is very friendly and The waiting room has coffee and fiber one bars that help with the 2 hour wait 😊. The woman outside in the service area is very friendly and helpful. More

Great service always professional Danny and the Infiniti team got the service done on time, as scheduled, and complete it. The customer lounge is very comfortable. Service at this I Danny and the Infiniti team got the service done on time, as scheduled, and complete it. The customer lounge is very comfortable. Service at this Infiniti is always done well. More

Nice car - bad service. Buy elsewhere! This is the least accommodating service center I have ever dealt with. They do not return phone calls. They don't accommodate your need Buy elsewhere! This is the least accommodating service center I have ever dealt with. They do not return phone calls. They don't accommodate your needs. They make recall appointments without consulting you. They don't respond to letters addressed to the owner. This is not my first Infiniti and it may not be my last, but I will definitely never buy from them again and by association any Shumacher dealership. More

Very Nice Service My service person was Candice and she was super nice! She told me that she would do her best to get me in & out in an hour, and she did. The service a My service person was Candice and she was super nice! She told me that she would do her best to get me in & out in an hour, and she did. The service area lounge was very nice. The only complaint I have is they had CNN on the TV and the room was full of very vocal men. I am all for the 1st amendment however in these times with the country so divided it might not be a good idea to put on the news channel. I had to sit there with my mouth shut and it was very uncomfortable for me. I noticed 2 other women went outside and I also ended up going outside so as not to listen to it. They were loud, obnoxious and rude. Perhaps (and this only a suggestion) you put the TV on a channel like HGTV or the like. I told someone who works there the same thing. The lease is up on my car in a month. I will be back and I hope the sales dept. is just as nice. More

Amazing service I just have to say how great the service is at Infiniti of the palm Beaches. My Infiniti is 7 years old and it runs like new. Bravo!!! I just have to say how great the service is at Infiniti of the palm Beaches. My Infiniti is 7 years old and it runs like new. Bravo!!! More