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Infiniti of the Palm Beaches - Service Center
West Palm Beach, FL
509 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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509 Reviews of Infiniti of the Palm Beaches - Service Center
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May 21, 2018
Consistently great customer service! Raymond Graham, our service consultant, provides exceptional service. Professional, knowledgeable and has proven to be trustworthy. Always goes the Raymond Graham, our service consultant, provides exceptional service. Professional, knowledgeable and has proven to be trustworthy. Always goes the extra mile to help us. We have been with Schumacher for many years and it's because of their excellent service department. Beverly Levine More
by Beverly123
Employees Worked With
Raymond Graham
May 10, 2018
Service very good Danny is very good for helping services need to do. My INFINITI QX70 running good through 3 years every services I visited. Thank you for your busines Danny is very good for helping services need to do. My INFINITI QX70 running good through 3 years every services I visited. Thank you for your business. More
by Tony
Employees Worked With
May 07, 2018
Condescending and rude Went for service on my Infiniti to discuss some common issues. He immediately told me they would take too long to look into it and there was no loaner Went for service on my Infiniti to discuss some common issues. He immediately told me they would take too long to look into it and there was no loaner car. Ok, well what about the other issue with my battery? Before he even took it to get tested, Danny launches into how much it would cost to replace, prorate, installation, etc, etc. Speaking to me in a rude and condecending tone. It was clear, he had no interest in helping me or making a sale. All of this, after having me wait 15 minutes past my appointment time with no apology. Won't be returning to Schumacher for service especially if I have to deal with Danny again. More
by Pp234
Employees Worked With
April 24, 2018
The Cream Of The Crop Just by walking in this place you can feel the anticipation of a terrific experience. That will not be completed if it wasn’t for the awesome people t Just by walking in this place you can feel the anticipation of a terrific experience. That will not be completed if it wasn’t for the awesome people that work in this place. People like Raymond Graham who work with dedication to exceed your expectations, reassuring you this is the place to visit for any of your service needs. More
by Takes2ToTango
Employees Worked With
Raymond Graham
April 10, 2018
Nothing beats INFINITI of the Palm Beaches This was the first time i took my car to service in Florida and i am glad i went to INFINITI of the Palm Beaches. This was by fart the easiest and bes This was the first time i took my car to service in Florida and i am glad i went to INFINITI of the Palm Beaches. This was by fart the easiest and best experiences i ever had with my car. Everything was on point! Justin was very helpful! He explained to me exactly what was wrong with the car and what they will do to fix it. I will definitely be coming back to INFINITI of the Palm Beaches and seeing Justin again on my next service visit! More
by dave2885
Employees Worked With
Justin Blasko
April 04, 2018
Best experience Ray Graham in service is the most efficient, professional and the nicest guy. He handle all my car issues with ease. The best service. Thanks g Ray Graham in service is the most efficient, professional and the nicest guy. He handle all my car issues with ease. The best service. Thanks guys More
by Me
Employees Worked With
Raymond Graham
March 03, 2018
Surprise! Just moved here from California and needed service for my 2015 Infiniti. Service dept was outstanding! Worked with Chris Bennett - fantastic- Lease Just moved here from California and needed service for my 2015 Infiniti. Service dept was outstanding! Worked with Chris Bennett - fantastic- Leased -2018 Q 50! More
by bonnie5678
Employees Worked With
Carrie A.McCarty, Chris Bennett
February 24, 2018
Q50 services and standard maintenance Had my car serviced at 15000 at this dealership with an oil, oil filter changed, rotate tires and air filter changed and they washed and cleaned the i Had my car serviced at 15000 at this dealership with an oil, oil filter changed, rotate tires and air filter changed and they washed and cleaned the inside of the car More
by Doug chilton
Employees Worked With
Christopher Tyson
January 20, 2018
Infiniti Service Chris in service has been the best writer I have ever worked with. From the time I get there until the time I leave in my clean car, I am treated like Chris in service has been the best writer I have ever worked with. From the time I get there until the time I leave in my clean car, I am treated like I'm the most important person at the dealership. More
by 1973dodge
Employees Worked With
Christopher Tyson, Candice Hamilton
January 19, 2018
coupon for 5000 mi service honored well and service prompt a friendly, prompt and excellent service. used coupon for 5000 mi service and was well treated. Nearby food places allowed for lunch and returned and ca friendly, prompt and excellent service. used coupon for 5000 mi service and was well treated. Nearby food places allowed for lunch and returned and car was finished. More
by Mr A
Employees Worked With
Candice Hamilton
