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Infiniti of the Palm Beaches - Service Center

West Palm Beach, FL

4.8
509 Reviews

509 Reviews of Infiniti of the Palm Beaches - Service Center

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August 02, 2018

Consistent professionalism Service department withDanny Solonzano is always efficient and friendly. Offers suggestions for improvement but does not do the “ hard sell” on add on More

by Firefighter416
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Danny Solozano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 22, 2018 -

INFINITI of the Palm Beaches responded

Thank you for your positive 5-star review. Our team is pleased with the excellent feedback and appreciate it very much. If we can assist you any further, please do not hesitate to contact us. Lisa Parker, Director of Customer Relations 561-253-6229

July 25, 2018

Excellent service. Routine service appm't, but done efficiently & timely.Waiting area was clean, with coffee area & snacks. didn't mind waiting. Enjoyed having our car c More

by allan1023
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Justin- Service
Aug 22, 2018 -

INFINITI of the Palm Beaches responded

Thank you for your positive review, Allan, we appreciate you taking the time out to share your experience with us. If we can assist you further, please do not hesitate to contact us. Lisa Parker, Director of Customer Relations 561-253-6229

July 22, 2018

Outstanding From he moment I pulled up to the service area, all the personal are ready to assist with the car issue. Carrie is very courteous, polite, friendly an More

by Atique
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Carrie McCarty
Aug 22, 2018 -

INFINITI of the Palm Beaches responded

Thank you for your positive 5-star review. Our team is pleased with the excellent feedback and appreciate it very much. If we can assist you any further, please do not hesitate to contact us. Lisa Parker, Director of Customer Relations 561-253-6229

July 19, 2018

Excellent, awesome 👍 I know Danny Solozano since I bought my Car almost 5 yrs ago and He always treat me with respect, courtesy, honest and caring of any issues that I hav More

by Santy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Danny Solozano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 22, 2018 -

INFINITI of the Palm Beaches responded

Santy, thank for your taking the time to provide this excellent 5-star review for Schumacher Auto and Danny Solozano. We appreciate your business and hope to see you again soon. If you need any further assistance, please do not hesitate to contact us. Lisa Parker, Director of Customer Relations 561-253-6229

Aug 29, 2018 -

INFINITI of the Palm Beaches responded

Thank you for taking the time to provide this excellent 5-star review for Schumacher Auto and Ira. We appreciate your business and hope to see you again soon! If you need any further assistance, please do not hesitate to contact us. Cortnie Aponte, Customer Experience Representative 561-656-5003

July 06, 2018

Unscheduled Check up I brought car in without an appointment. Received very friendly greeting and was taken care of right away. There was preventive work recommended but More

by mrkahme
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Danny Solozano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 22, 2018 -

INFINITI of the Palm Beaches responded

Thank you for taking the time to provide this excellent review. I am glad that you had a great experience with the service department! If you need any further assistance, please do not hesitate to contact us. Lisa Parker, Director of Customer Relations 561-253-6229

July 04, 2018

Great and professional service. Fast and excellent. Danny is extremely knowledgeable and experienced. He explained what I needed in a clear and understandable way to me. I am very ha More

by SpeednetUSA
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Danny Solozano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 22, 2018 -

INFINITI of the Palm Beaches responded

Thank you for your positive 5-star review. Our team is pleased with the excellent feedback and appreciate it very much. If we can assist you any further, please do not hesitate to contact us. Lisa Parker, Director of Customer Relations 561-253-6229

June 20, 2018

Excellent Dealership I was very impressed with the Assistant Service Manager, Raymond Graham, This was my first time having service in my 2018 Q50 since I purchased it in More

by elissa123
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Raymond Graham
Aug 24, 2018 -

INFINITI of the Palm Beaches responded

Thank you for taking the time to provide this excellent review. I am glad that you had a great experience with Raymond, who is truly an asset to our team. If you need any further assistance, please do not hesitate to contact us. Cortnie Aponte, Customer Experience Representative 561-656-5003

June 20, 2018

grease and oil and general check up Raymond Graham gets a 10 out of 10. He explained everything to me and was very helpful. He made sure I was taken on time and had the car ready for me More

by bonnie
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Raymond Graham
Aug 24, 2018 -

INFINITI of the Palm Beaches responded

Thank you for your positive review, Bonnie, we appreciate you taking the time out to share your experience with us. If we can assist you further, please do not hesitate to contact us. Cortnie Aponte, Customer Experience Representative 561-656-5003

June 13, 2018

Great experience. Raymond was very helpful... two thumbs up I am very pleased with my service experience and Raymond was super helpful at thouroughly met my needs! I couldn’t have been more pleased. Thank you More

by Nicolette
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Raymond Graham
Aug 24, 2018 -

INFINITI of the Palm Beaches responded

Thank you for your positive 5-star review, Nicolette. Our team is pleased with the excellent feedback and appreciate it very much. If we can assist you any further, please do not hesitate to contact us. Cortnie Aponte, Customer Experience Representative 561-656-5003

May 21, 2018

It was very efficient and I waited for the vehicle. I was very happy with the service, the time it took and the price for the service/ I will certainly return when I need the next Oil Change. More

by Maggy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Raymond Graham
Aug 27, 2018 -

INFINITI of the Palm Beaches responded

Thank you for your positive review Maggy, we appreciate you taking the time out to share your experience with us. If we can assist you further, please do not hesitate to contact us. Cortnie Aponte, Customer Experience Representative 561-656-5003

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