Infiniti of the Palm Beaches - Service Center

Satisfied Customer Always professional and the service department is very customer service oriented. They tell you the time when your car will be ready and it’s right on Always professional and the service department is very customer service oriented. They tell you the time when your car will be ready and it’s right on time. More

outstanding customer service Took car in for two repairs that were covered under warranty. First time here and I will be back. I drove up in my car and was immediately greeted and Took car in for two repairs that were covered under warranty. First time here and I will be back. I drove up in my car and was immediately greeted and directed to their very comfortable lounge area where there were bagels and coffee. My wait was less then ten mins. I was called a couple of hours later with the disgnotic results. I came by and picked up a great loaner car To use. It was Friday and the repairs were done by Tuesday despite having to order parts. Raymond was a pleasure to work with and the communication was top notch. Thank you! More

the very best visit to an auto dealership . I had a flat on 95 on my way to see my doctor in wpb. after the appt. I called roadside assistance and discovered I did not have a spare. I rememb I had a flat on 95 on my way to see my doctor in wpb. after the appt. I called roadside assistance and discovered I did not have a spare. I remembered that there was an Infinity dealer in wpb. I drove over and was met by Ira Kaskel who arranged for Raymond graham to look at the car. It was well after 5pm. Ray arranged for a loner car He was very comforting. I picked the car up the next day. To my delight Ray informed me that they were able to save the tire. I had expected to pay for a new tire. The integrity of your staff is above and beyond. You have my gratitude and a new client. Take good care of Ray. He is a treasure. More

always the best service because the service level I receive from Ray Graham and team is always on point, I will remain a tried and true Schumacher customer - Ray Graham for P because the service level I receive from Ray Graham and team is always on point, I will remain a tried and true Schumacher customer - Ray Graham for President of Schumacher!!! More

Great dealership The service department is great to work with as they are honest and will let you know if something should be done. I always leave feeling that I was v The service department is great to work with as they are honest and will let you know if something should be done. I always leave feeling that I was very well serviced! More

Quick, smooth check in, short wait for oil/filter change; Service Writers like Danny Solozano make all the difference. Danny is the best! Knowledgeable and honest; does what he said he would do when he said Service Writers like Danny Solozano make all the difference. Danny is the best! Knowledgeable and honest; does what he said he would do when he said he would do it. Danny is why I keep coming back to Schumacher. More

Raymond provides exceptional service Raymond Graham, our service consultant, provides professional and knowledgeable service for our vehicles. He goes above and beyond to make sure we ar Raymond Graham, our service consultant, provides professional and knowledgeable service for our vehicles. He goes above and beyond to make sure we are taken care of. He explains issues thoroughly and offers advise. He is the reason we will stay we would continue to buy our cars at Schumacher. Beverly & Keith Levine More

Service was excellent and Danny was very professional. Danny was his usual professional self and made the experience great as I.always expect. Danny is a good service advisor and I always ask for him when Danny was his usual professional self and made the experience great as I.always expect. Danny is a good service advisor and I always ask for him when I schedule service. More

Great service Every time I take my Infinity in for service it’s a pleasure. Starting from the arrival till I leave. Danny the service representative is very profess Every time I take my Infinity in for service it’s a pleasure. Starting from the arrival till I leave. Danny the service representative is very professional and helpful. He will treat you like family. More

Oil Change Justin had me in and out in the time he said he would including tire rotation. My car was as clean as when i dropped it off. I was very happy !! Justin had me in and out in the time he said he would including tire rotation. My car was as clean as when i dropped it off. I was very happy !! More