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Infiniti of the Palm Beaches - Service Center

West Palm Beach, FL

4.8
509 Reviews

509 Reviews of Infiniti of the Palm Beaches - Service Center

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January 17, 2020

Routine service - evaluation Overall good experience with service of my lease vehicle. I worked with Tamiko Reed as my service rep and was very satisfied. Add her to your list be More

by shlianj
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tamiko Reed
Jan 20, 2020 -

INFINITI of the Palm Beaches responded

Shlianj, thank you for taking the time to offer your great 5 star rating and review. We appreciate you. Please let us know if you should require anything additionally. Michael Riley Customer Experience Manager 561-454-1874 mriley@schumacherauto.com

January 17, 2020

performance of routine and special services. I have been driving an Infiniti vehicle for most of the last two decades and have always enjoyed the courteous, professional attention to my requireme More

by ejs35
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Other Employees : Christopher Tyson, Raymond Graham, Chris Bennett
Jan 20, 2020 -

INFINITI of the Palm Beaches responded

EJS, thank you for taking the time to offer your great 5 star rating and review. We appreciate you. Please let us know if you should require anything additionally. Michael Riley Customer Experience Manager 561-454-1874 mriley@schumacherauto.com

January 08, 2020

My experience w Danny Solorzano was the best service ! He was attentive and kind and helped with all my issues and answered all my questions.. the car was washed and fixed in a very reasonable time frame.. More

by Celie7
Recommend Dealer
Yes
Employees Worked With
Danny Solozano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mari Guherrez .... AMAZING Sales??
Jan 10, 2020 -

INFINITI of the Palm Beaches responded

Celie, thank you for taking the time to offer your great 5 star rating and review. We appreciate you. Its great to know that Danny was the best! Please let us know if you should require anything additionally. Michael Riley Customer Experience Manager 561-454-1874 mriley@schumacherauto.com

December 09, 2019

My Excellent Experience Danny Solorzano, in the service department at Infiniti of the Palm Beaches is the one and only reason I looooooove Infiniti of the Palm Beaches. Aft More

by lotus710
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Danny Solozano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 20, 2019 -

INFINITI of the Palm Beaches responded

Lotus, thank you for taking the time to offer your great 5 star rating and review. We appreciate you. Its great to know that Danny was so helpful! Please let us know if you should require anything additionally. Happy Holidays! Michael Riley Customer Experience Manager 561-454-1874 mriley@schumacherauto.com

November 11, 2019

Regular service Very professional, courteous, friendly experience. Being new to Florida it is great to find a service center That compares well with my old dealersh More

by Joe
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Raymond Graham
Nov 21, 2019 -

INFINITI of the Palm Beaches responded

Joe, thank you for taking the time to offer your great 5 star rating and review. We appreciate you. Please let us know if you should require anything additionally. Michael Riley Customer Experience Manager 561-454-1874 mriley@schumacherauto.com

November 07, 2019

Danny Solorzano- best service advisor ever I would like to thank Danny for always making me feel at ease when I come to Infiniti for service. He is very welcoming and accommodating, he is a ple More

by FLGIRL
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Danny Solozano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 08, 2019 -

INFINITI of the Palm Beaches responded

FLGirl, thank you for taking the time to offer your great 5 star rating and review. We appreciate you. Its great to know that Danny is a pleasure!! Please let us know if you should require anything additionally. Michael Riley Customer Experience Manager 561-454-1874 mriley@schumacherauto.com

September 27, 2019

Great service Raymond graham Was very professional. I took my vehicle with a problem and Raymond gave me a loner and in two days had my car back. And is working gre More

by Amalfi
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Raymond Graham
Oct 08, 2019 -

INFINITI of the Palm Beaches responded

Amalfi, thank you for taking the time to provide this 5-star review, we appreciate it. I am pleased to hear that you had a great experience with our Schumacher Automotive Family. If you need any further assistance, please do not hesitate to contact me. Best Regards, Daniela Bellitto Customer Experience Manager 561-656-5003 We sincerely value your business and look forward to your next visit!

September 24, 2019

Gas door problem Took car in and was given nice loaner car.Car was ready the next day.Gotta take my hat off to Car came back clean.Really good experience. More

by QX50 pusher
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sal Delgreco
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : JP Perrone, Max Hager, Raymond Graham, Nancy Snyder
Sep 25, 2019 -

INFINITI of the Palm Beaches responded

QX50 pusher, thank you for taking the time to provide this 5-star review, we appreciate it. I am pleased to hear that you had a great experience with our Schumacher Automotive Family. If you need any further assistance, please do not hesitate to contact me. Best Regards, Daniela Bellitto Customer Experience Manager 561-656-5003 We sincerely value your business and look forward to your next visit!

August 05, 2019

Simple and profesional. They do an excellent job of scheduling the maintenance work for my wife’s Q 50. It doesn’t matter if I schedule online or call on the phone. They alwa More

by Lorries Q
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Carrie McCarty
Aug 06, 2019 -

INFINITI of the Palm Beaches responded

Lorries Q, thank you for taking the time to provide this 5-star review, we appreciate it. I am pleased to hear that you had a great experience with our Schumacher Automotive family. If you need any further assistance, please do not hesitate to contact me. Best Regards, Daniela Bellitto Customer Experience Manager 561-656-5003 We sincerely value your business and look forward to your next visit!

July 18, 2019

Excellent Service Raymond was very kind, knowledgeable, and professional- He kept me informed of my vehicle status- and took care of any concerns I had- Its very hard More

by Qbri
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Raymond Graham
Jul 18, 2019 -

INFINITI of the Palm Beaches responded

Qbri, thank you for taking the time to provide this 5-star review, we appreciate it. I am pleased to hear that you had a great experience with Schumacher Automotive. If you need any further assistance, please do not hesitate to contact me. Best Regards, Daniela Bellitto Customer Experience Manager 561-656-5003 We sincerely value your business and look forward to your next visit!

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