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Infiniti of the Palm Beaches - Service Center

West Palm Beach, FL

4.9
513 Reviews

513 Reviews of Infiniti of the Palm Beaches - Service Center

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March 31, 2021

Danny has been my first and only service representative since I bought my very first Infiniti. He has always been very professional and I value his expertise on every aspect of my car care & maintenance. More

by rthan2
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Danny Solozano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 01, 2021 -

INFINITI of the Palm Beaches responded

Hello, thank you for leaving us such a wonderful review. We are thrilled that you loved your experience. We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. So thanks for your kind words and we look forward to seeing you again.

March 31, 2021

This is the third Intinity in a row for us. This car has almost 60,000 miles and I do not remember any warranty issues. Mind you it may have had some but when I bring it in for scheduled service everything More

by Bud
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Raymond Graham
Mar 31, 2021 -

INFINITI of the Palm Beaches responded

Hello Bud, thank you for leaving us such a wonderful review. We are thrilled that you loved your experience. We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. So thanks for your kind words and we look forward to seeing you again.

March 17, 2021

Danny Solozano always gives the BEST service, care and guidance with his automotive knowledge and expertise - all which is done with integrity, kindness and thoughtfulness. More

by Lake,Cathlene228
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Danny Solozano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 18, 2021 -

INFINITI of the Palm Beaches responded

Hello Cathlene, thank you for leaving us such a wonderful review. We are thrilled that you loved your experience. We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. So thanks for your kind words and we look forward to seeing you again.

March 15, 2021

Danny is extremely knowledgeable, friendly and professional. Truly one of the best, if not the best in the business. His customer service is like no other. I have dealt with many different car More

by Eli E.
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Danny Solozano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 16, 2021 -

INFINITI of the Palm Beaches responded

Hi, Eli. These words go a long way, it motivates us to work even harder, thank you for the review!

March 12, 2021

I have been a loyal customer of Infiniti of the Palm Beaches for over 17 years. My Infiniti's have never been touched by any technician that was not an employee of Infiniti of the Palm Beaches. The en More

by baldharv
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Raymond Graham
Mar 12, 2021 -

INFINITI of the Palm Beaches responded

Thank you so much for giving us a 5-star review. We appreciate you coming by our Dealership and letting us perform all your Service work. You are appreciated, and we cannot wait to see you on your next scheduled service visit. Schumacher Auto Group

March 11, 2021

My entire experience with Infiniti was seamless and easy. Ray was awesome! From start to finish Ray took care of everything. My car was fixed, serviced, and returned to me. Zero stress. I would not purchas More

by Dena
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Raymond Graham
Mar 12, 2021 -

INFINITI of the Palm Beaches responded

Thank you so much for your kind words, Dena. We really appreciate you taking the time out to share your experience with us. Cheers, Schumacher Auto Group

March 10, 2021

quick service very busy work got done, no issues, could use a starbucks coffee machine but at least there coffee in the place. Very clean More

by ultrapop_2000
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Danny Solozano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 11, 2021 -

INFINITI of the Palm Beaches responded

Hi, thank you for taking the time to rate us! We are glad we could leave a positive impact and made it a good experience for you.

March 03, 2021

The service I received form Danny Solorzano, service manager was excellent. He took my car in with an ABS issue and immediately gave me a long term loaner since part had to be ordered from Japan. They w More

by Tired
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Danny Solozano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 04, 2021 -

INFINITI of the Palm Beaches responded

Hi Tired. Thank you for taking the time to rate us! We are glad we could leave a positive impact and made it a good experience for you.

February 23, 2021

Danny has been my service advisor for years.He’s just Danny has been my service advisor for years. He’s just beyond wonderful , honest , helpful , caring. He truly cares about his customers and will alwa More

by Bozzano.c
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Feb 23, 2021 -

INFINITI of the Palm Beaches responded

Thank you so much for giving us a 5-star review. We appreciate you coming by our Dealership and letting us perform all your Service work. You are appreciated, and we cannot wait to see you on your next scheduled service visit. Schumacher Auto Group

February 09, 2021

The service at this locations has always been the best. Raymond is the best service advisor. Very friendly and always gets the job done on time. More

by Yoilenglez
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Raymond Graham
Feb 12, 2021 -

INFINITI of the Palm Beaches responded

Thank you for taking the time to rate us and leaving these kind words, we really appreciate it. Schumacher Auto group.

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