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Infiniti of the Palm Beaches - Service Center

West Palm Beach, FL

4.8
510 Reviews

510 Reviews of Infiniti of the Palm Beaches - Service Center

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June 19, 2021

Very efficient team took my car in with no appointment and got me back to work as soon as possible. Great team work from the staff. More

by kareemali
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kevin James Jensen
Jun 22, 2021 -

INFINITI of the Palm Beaches responded

Thank you for taking the time to rate us! We are glad we could leave a positive impact and made it a good experience for you.

June 18, 2021

I own a 2015 Infiniti Q50a, and I have serviced the car ONLY at the Infiniti of the Palm Beaches in West Palm Beach. I have thoroughly enjoyed my relationship with the dealership as I have utilized the au More

by meskintitle
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Danny Solozano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 18, 2021 -

INFINITI of the Palm Beaches responded

Hello Michael, thank you for leaving us such a wonderful review. We are thrilled that you loved your experience. We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. So thanks for your kind words and we look forward to seeing you again.

June 09, 2021

Danny is the BEST Service Consultant that I have worked with! He was very professional, courteous, knowledgeable, and kept me updated on any work being done on my vehicle. I highly recommend contacting Dan More

by Adam C
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Danny Solozano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Max Hager
Jun 10, 2021 -

INFINITI of the Palm Beaches responded

Hello Adam, thank you for leaving us such a wonderful review. We are thrilled that you loved your experience. We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. So thanks for your kind words and we look forward to seeing you again.

May 20, 2021

This is my second Infiniti and Danny has been extremely helpful & professional as my service advisor. He always goes above & beyond my expectations. I highly recommend asking for him! Thank you Danny! More

by TiffanyDelray
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Danny Solozano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jerrett Montgomery
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 21, 2021 -

INFINITI of the Palm Beaches responded

Thank you so much for your kind words Tiffany. We really appreciate you taking the time out to share your experience with us.

May 15, 2021

Made an appointment with Ray for service, got my car in and out. Alway kept me updated while it was there. He even had it washed and vacuumed the inside. More

by Alex Diaz
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Raymond Graham
May 17, 2021 -

INFINITI of the Palm Beaches responded

Thank you so much for your kind words Alex. We really appreciate you taking the time out to share your experience with us.

May 15, 2021

Raymond is always a pleasure to work with! He is friendly & personable, provided updates on the status of my vehicle and conscious of the wait time in getting my car taking cate of & back to me in a timely More

by kcelande
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Raymond Graham
May 17, 2021 -

INFINITI of the Palm Beaches responded

Thank you for taking the time to rate us! We are glad we could leave a positive impact and made it a good experience for you.

May 13, 2021

Danny is the BEST Service Consultant that I have the pleasure of being associated with. He is Professional, Courteous, Knowledgeable, and ALWAYS keeps me updated on any work being done on my vehicle. I More

by Infinitimanyes
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Danny Solozano
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 14, 2021 -

INFINITI of the Palm Beaches responded

Hello Alexander, thank you for leaving us such a wonderful review. We are thrilled that you loved your experience. We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. So thanks for your kind words and we look forward to seeing you again.

April 29, 2021

Danny is by far the most professional service consultant that I have had the pleasure of knowing. He is always true to his word, accommodating, courteous, and friendly. Each time he clearly explains the w More

by paul.hogan
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Danny Solozano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 30, 2021 -

INFINITI of the Palm Beaches responded

Hello Paul, thank you for leaving us such a wonderful review. We are thrilled that you loved your experience. We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. So thanks for your kind words and we look forward to seeing you again.

April 26, 2021

Exceptional customer serviceI had a wonderful experience Exceptional customer service I had a wonderful experience working with Danny. The process was stress-free. I will definitely recommend him to any More

by Thinkbig
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Danny Solozano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 27, 2021 -

INFINITI of the Palm Beaches responded

Thank you for taking the time to rate us! We are glad we could leave a positive impact and made it a good experience for you.

April 23, 2021

My service consultant....Danny Solorzano....was excellent. He understood my problem and explained it clearly. He mentioned that this was a SW problem that Infiniti is working on. More

by ggsmall
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Danny Solozano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 23, 2021 -

INFINITI of the Palm Beaches responded

Thank you so much for your kind words ggsmall. We really appreciate you taking the time out to share your experience with us.

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