Infiniti of the Palm Beaches - Service Center
West Palm Beach, FL
510 Reviews of Infiniti of the Palm Beaches - Service Center
Danny is the most thorough and helpful service advisor we have ever worked with. I truly feel he goes above and beyond for us and is a great communicator. It's often difficult to talk live and he is willing have ever worked with. I truly feel he goes above and beyond for us and is a great communicator. It's often difficult to talk live and he is willing to text and follow up when he says he will. Danny, thank you for your patience and for always coordinating every detail for us! He makes things so easy I don't think I have spoken with or worked with anyone else there. More
I have been an Infiniti customer for more than 12 years and serviced my cars only at Infiniti of the Palm Beaches. Throughout these years I have had the experience of working with several service advisors and serviced my cars only at Infiniti of the Palm Beaches. Throughout these years I have had the experience of working with several service advisors. Although all Infiniti service advisors strive to provide excellence in customer service, Danny Solozano is exceptional. He ensures my experience is always positive. He consistently demonstrates professionalism, efficiency in service and effective communication. He is extremely knowledgeable educating his customers to ensure they make an informed decision. Danny demonstrates a genuine care and concern for his clients safety and satisfaction with their vehicle. I'm very comfortable knowing that I can trust Danny. More
Danny Solozano is the best service consultant I have ever had the pleasure of working with. As always, he was professional and attentive. My service was effortless. had the pleasure of working with. As always, he was professional and attentive. My service was effortless. More
Danny Solozano is the best service advisor I have ever dealt with in my 30 plus years of owning vehicles. He truly understands customer service and excellent client retention skills. He is the reason that dealt with in my 30 plus years of owning vehicles. He truly understands customer service and excellent client retention skills. He is the reason that I only use Infiniti of Palm Beaches for servicing my car. Car service centers need more people like Danny. I truly appreciate the level of service he provides. More
I have been purchasing cars from Infiniti of the Palm Beaches for the past decade. Without question, my continued confidence in the cars and the brand has come from the outstanding service I have receiv Beaches for the past decade. Without question, my continued confidence in the cars and the brand has come from the outstanding service I have received from Danny. I know from the second I drop off the car to pickup that not only are the concerns I had with the car being addressed, but anything else that comes up on the radar while they check will be as well. I have 100% confidence in what Danny says when it comes to car and have never questioned his recommendations. He is knowledgeable about the issues, trustworthy with his recommendations, and excellent at communicating with you at all times. He truly enjoys working with customers and building long lasting relationships. I recommend any one I know who has an Infiniti, whether purchased from here or not, to reach out to Danny with any issues they may have. He is the ultimate "I got a guy" guy to have on your side. More
This is my third Infiniti and I have been very pleased with my service. Danny is detail oriented and will take the time to explain all the work they are performing. He was conscious of my time and had eve with my service. Danny is detail oriented and will take the time to explain all the work they are performing. He was conscious of my time and had everything ready to go when I arrived. Danny won’t let you down and you’ll be satisfied - Guaranteed! More
I have been a customer of this dealership for about 6 years always receiving exceptional service. The best thing for me is feeling I have my very own concierge, Danny, he always takes care of my automobi years always receiving exceptional service. The best thing for me is feeling I have my very own concierge, Danny, he always takes care of my automobile concerns. Simple maintenance to needed body work, he provides exemplary customer service and make sure I understand the details of the quality work I receive. I've never been told to have work done that was not necessary. Thanks Danny and Infiniti of Palm Beach. More
I have had the same service guy Danny for many years. I feel it is important to have a safe secure relationship with your service person. feel it is important to have a safe secure relationship with your service person. More
Danny is the guy that you go to to get the job done perfectly with a smile on his face and amazing customer service. World class. perfectly with a smile on his face and amazing customer service. World class. More
I was in West Palm Beach for business and my car broke down. On short notice Infiniti of the Palm Beach is took me into the service department. They found a very serious problem with my brakes and rim, or down. On short notice Infiniti of the Palm Beach is took me into the service department. They found a very serious problem with my brakes and rim, ordered the parts, and repaired it promptly. It turned out that the problem was caused by less than ideal work performed by another dealership recently. The service department gave me an itemized receipt in the old parts for my used to try to reclaim my service fee. Hats off to Danny Solorzano for truly outstanding service. His attention to detail, communication skills, and true desire to help the customer are top of the line. I’m a very grateful customer. More