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Infiniti of the Palm Beaches - Service Center

West Palm Beach, FL

4.8
510 Reviews

510 Reviews of Infiniti of the Palm Beaches - Service Center

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September 08, 2021

Danny is the most thorough and helpful service advisor we have ever worked with. I truly feel he goes above and beyond for us and is a great communicator. It's often difficult to talk live and he is willing More

by MM
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Danny Solozano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 10, 2021 -

INFINITI of the Palm Beaches responded

Hello MM, thank you for leaving us such a wonderful review. We are thrilled that you loved your experience. We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. So thanks for your kind words and we look forward to seeing you again.

August 26, 2021

I have been an Infiniti customer for more than 12 years and serviced my cars only at Infiniti of the Palm Beaches. Throughout these years I have had the experience of working with several service advisors More

by Laura
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Danny Solozano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 26, 2021 -

INFINITI of the Palm Beaches responded

Hello Laura, thank you for leaving us such a wonderful review. We are thrilled that you loved your experience. We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. So thanks for your kind words and we look forward to seeing you again.

August 15, 2021

Danny Solozano is the best service consultant I have ever had the pleasure of working with. As always, he was professional and attentive. My service was effortless. More

by Sparkifl
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Danny Solozano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 16, 2021 -

INFINITI of the Palm Beaches responded

Thank you for taking the time to rate us! We are glad we could leave a positive impact and made it a good experience for you. Thank you again!

August 03, 2021

Danny Solozano is the best service advisor I have ever dealt with in my 30 plus years of owning vehicles. He truly understands customer service and excellent client retention skills. He is the reason that More

by steebagylaw
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Danny Solozano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 03, 2021 -

INFINITI of the Palm Beaches responded

Hello, thank you for leaving us such a wonderful review. We are thrilled that you loved your experience. We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. So thanks for your kind words and we look forward to seeing you again.

July 30, 2021

I have been purchasing cars from Infiniti of the Palm Beaches for the past decade. Without question, my continued confidence in the cars and the brand has come from the outstanding service I have receiv More

by Brad
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Danny Solozano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 30, 2021 -

INFINITI of the Palm Beaches responded

Hello Brad, thank you for leaving us such a wonderful review. We are thrilled that you loved your experience. We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. So thanks for your kind words and we look forward to seeing you again.

July 30, 2021

This is my third Infiniti and I have been very pleased with my service. Danny is detail oriented and will take the time to explain all the work they are performing. He was conscious of my time and had eve More

by dfeliciano
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Danny Solozano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 30, 2021 -

INFINITI of the Palm Beaches responded

Thank you for the kind words and taking the time to rate us! We are glad we could leave a positive impact and made it a good experience for you.

July 16, 2021

I have been a customer of this dealership for about 6 years always receiving exceptional service. The best thing for me is feeling I have my very own concierge, Danny, he always takes care of my automobi More

by dan561
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Danny Solozano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 19, 2021 -

INFINITI of the Palm Beaches responded

Dan561 Thank you for leaving us such a wonderful review. We are thrilled that you loved your experience. We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. So thanks for your kind words and we look forward to seeing you again.

July 15, 2021

I have had the same service guy Danny for many years. I feel it is important to have a safe secure relationship with your service person. More

by bebegun
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Danny Solozano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 16, 2021 -

INFINITI of the Palm Beaches responded

Thank you for taking the time to rate us! We are glad we could leave a positive impact and made it a good experience for you.

July 06, 2021

Danny is the guy that you go to to get the job done perfectly with a smile on his face and amazing customer service. World class. More

by Billy22
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Danny Solozano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 07, 2021 -

INFINITI of the Palm Beaches responded

Hi Billy. Thank you for taking the time to rate us! We are glad we could leave a positive impact and made it a good experience for you.

July 06, 2021

I was in West Palm Beach for business and my car broke down. On short notice Infiniti of the Palm Beach is took me into the service department. They found a very serious problem with my brakes and rim, or More

by Bigleaguet
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Danny Solozano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 07, 2021 -

INFINITI of the Palm Beaches responded

Hello Bigleaguet, thank you for leaving us such a wonderful review. We are thrilled that you loved your experience. We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. So thanks for your kind words and we look forward to seeing you again.

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