INFINITI of the Palm Beaches
West Palm Beach, FL
Hours
Sales/Showroom
Monday 8:30 AM - 7:00 PM
Tuesday 8:30 AM - 7:00 PM
Wednesday 8:30 AM - 7:00 PM
Thursday 8:30 AM - 7:00 PM
Friday 8:30 AM - 7:00 PM
Saturday 8:30 AM - 6:00 PM
Sunday 12:00 PM - 5:00 PM
Service
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
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Second Infiniti - Q50 was the car for me. My Credit was a challenge by my own fault. However the team worked hard and make it happen. I would recommend Infiniti of PB to friends. My Credit was a challenge by my own fault. However the team worked hard and make it happen. I would recommend Infiniti of PB to friends. More
Purchasing a new Car The Sales man was very courteous and took care of me. The finance representative al took great care of me during the purchase. Although I was going th The Sales man was very courteous and took care of me. The finance representative al took great care of me during the purchase. Although I was going through a though time with a prior purchase from infiniti , the salesman help ameliorate the situation. More
I have enjoyed working with Danny Everything went well and quickly, I have enjoyed working with Danny as my service advisor and I will continue to request him as I move forward with ma Everything went well and quickly, I have enjoyed working with Danny as my service advisor and I will continue to request him as I move forward with maintenance on my vehicle. More
Hope all my ventures here is this good what ever you do please seek Danny if you want that 10 star service, radio trouble and services Danny had me in and out in no time what ever you do please seek Danny if you want that 10 star service, radio trouble and services Danny had me in and out in no time More
All well but one thing I usually get my car serviced at that particular dealership but this time I had a different experience. Every accommodation was up to par except for t I usually get my car serviced at that particular dealership but this time I had a different experience. Every accommodation was up to par except for the fact that I have to drive back to the dealership to have my warning messages for maintenance reset, not particularly happy about that. More
99% Satisfication I bought my car at Palm Beach Infiniti and had an excellent experience. My service history has been excellent. I have worked with Nick S. whenever t I bought my car at Palm Beach Infiniti and had an excellent experience. My service history has been excellent. I have worked with Nick S. whenever the car is in need of service. He is excellent. His customer service is exceptional. He goes above and beyond keeping me informed, having the car completed on time, inspecting and reviewing the service with me, and following up with me days later to confirm everything is still OK. This service included a challenge with the Transmission which was completed over two days. Nick kept me informed calling me concerning the issue and the correction. He is the guy I will wait to talk to and handle my wife's car when it needs a service or has a problem. Nick was out the day I picked it up. I was able to compare how good I have it with Nick. Nick told me over the phone to see his partner Chris N. and he would take care of it. WHen I knocked on Chris's door and entered, his face and demeanor said I was bothering him. I explained to him the situation and Nick had asked me to see him. He got up and walked out without saying anything. I didn't want to stay in his office so I went out to overhang to wait for him. He got back in 3 minutes and pointed to Okeechobee Blvd and said, You car is ready, it s over there. I couldnt see it and when I looked at him and said I dont see it, He said Its there pointing again. He shoved the service sheet into my hand and walked away. Forget about asking questions or explaining what happened at the service. When I found the car, It had all the plastic and paper in the car to protect during the service still in the car. I sat and reviewed the Service sheet. I thought it would be a waste to ask Chris so I decided that I should call Nick the following day. I dont write reviews. In this case I was sshown how excellent the service I get from Nick and what lousy service is from Chris. I m going to buy my next car from Palm Beach Infiniti due to the sales team for my wife's present car and continual discussions with Nick during my Service appointments. I will continually work with Nick since I know what excellent is from Him. More
Great exerience Nick was great. He got a car for me when the shuttle was going to be delayed. I.am very glad Nick is my advisor!! Nick was great. He got a car for me when the shuttle was going to be delayed. I.am very glad Nick is my advisor!! More
Lost Key and oil change and service Your service writer Danny was teriffic. My wife lost a key under the passanger seat and to make sure the key was in the car ,he started the car withou Your service writer Danny was teriffic. My wife lost a key under the passanger seat and to make sure the key was in the car ,he started the car without the other key . He than knew the key was hidden somewhere in the car. He and another employee ,don't remember his name found the hidden key under the floor rug. He saved us from having to purchase another key for the cost of $400 plus ,both of these gentlemen are an asset to Infiniti of Palm Beach ., please acknowledge them as employees of the month Sincerely S. .Arky More
Very good Adam Kirschembaum was great. Very helpful. Danny in service, as well. He made the experience much easier. He was friendly and worked with us to get th Adam Kirschembaum was great. Very helpful. Danny in service, as well. He made the experience much easier. He was friendly and worked with us to get the deal done. More
Great Experience I have owned an Infinity for about 8 years. I can't even tell you how many service reps that I have had. Anyway the one that I have now is Danny Solor I have owned an Infinity for about 8 years. I can't even tell you how many service reps that I have had. Anyway the one that I have now is Danny Solorzano. He is the best ,he goes above and beyond to take care of me. He makes it a very pleasant experience. More