INFINITI of the Palm Beaches

Awesome Customer Service and very helpful Staff Gilbert helped both my wife and I on our lease purchase. He explained the whole proccess very clear, making us very comfortable and confident we were Gilbert helped both my wife and I on our lease purchase. He explained the whole proccess very clear, making us very comfortable and confident we were getting the best deal possible. More

Review_Q40 Purchase Adam made the process quick and simple. I knew what I wanted and he knew how to make it happen. Best car buying experience I've had. Adam made the process quick and simple. I knew what I wanted and he knew how to make it happen. Best car buying experience I've had. More

Exceptional Service Advisor Our service advisor, Bill Di Edwardo, provides exceptional and personalized service. Bill has been our advisor for several years and we trust his advi Our service advisor, Bill Di Edwardo, provides exceptional and personalized service. Bill has been our advisor for several years and we trust his advice on the service of our G35. More

New q40 Kingsley, the salesman was great, very helpful and friendly. Scott Roland gave top notch service. Overall great experience. Would defiantly buy anothe Kingsley, the salesman was great, very helpful and friendly. Scott Roland gave top notch service. Overall great experience. Would defiantly buy another car from here. More

Purchase new Q80 Kingsley, our Salesman was very helpful and friendly. He made sure we were treat right. I was happy that we didn't have to go through any lengthy ne Kingsley, our Salesman was very helpful and friendly. He made sure we were treat right. I was happy that we didn't have to go through any lengthy negotiations. He made is as painless a process as possible. I would go to Kingsley again to buy a car. More

Regular Service / New Brakes Everything was handled in the time that was provided. Price was on point with what was quoted to me. Complimentary loaner while my brakes were replace Everything was handled in the time that was provided. Price was on point with what was quoted to me. Complimentary loaner while my brakes were replaced. Very kind staff, updates via cell phone call. No problems with this dealership or its staff. More

g37, 1st time service A total positive experience. Brought the vehicle in for an issue with a dashboard warning light. Had appointment with Nicholas. I was treated with ext A total positive experience. Brought the vehicle in for an issue with a dashboard warning light. Had appointment with Nicholas. I was treated with extreme politeness. Very comfortable waiting room. The dashboard light was taken care of promptly. As I also needed tires and wanted to be economical, Nick suggested a brand and price that I was OK with and provided me a loaner car for a few hours while tires were installed. Nick is a true gentleman, friendly, and knowledgeable, and I will have no hestitation to return to Shumacher if and when I have to. More

REPAIR WENT VERY SMOOTH EVERTHING WENT WELL . ALSO HAD A RECALL ON MY CHEVY COBALT IN A LOCAL DEALER, WAS NOT TREATED LIKE I WAS IN INFINITI.. YOUR STORE TREATED ME LIKE THE EVERTHING WENT WELL . ALSO HAD A RECALL ON MY CHEVY COBALT IN A LOCAL DEALER, WAS NOT TREATED LIKE I WAS IN INFINITI.. YOUR STORE TREATED ME LIKE THEY WANTED TO HELP, WHILE LOCAL CHEVY DEALER TREATED ME LIKE THEY WERE BOTHERED TO HELP. More

Easy Car Buying Experience We negotiated a fair price for the specific car we wanted with the internet Sales Manager. The website is very good and easy to use. The response was We negotiated a fair price for the specific car we wanted with the internet Sales Manager. The website is very good and easy to use. The response was very quick using the website and internet sales. Once we arrived at the dealership the entire experience lasted only 2 hours. That included a test drive, paperwork with our sales person and all financial paperwork for our lease. Great group of people and beautiful new show room. Sales people, service and finance were fantastic. More

Not satisfied customer! I have been a schmaucher customer for my last 4 cars. I have leased from VW and just recently leased my first Infiniti. I had always been satisfied wi I have been a schmaucher customer for my last 4 cars. I have leased from VW and just recently leased my first Infiniti. I had always been satisfied with VW but I have not been with Infiniti. 3 months after leasing my Infiniti I get a bill in the mail (a past due bill which they've had my address since 2009!) for hundreds of dollars. They are claiming excess wear and tear on a vehicle that was turned in the beginning of January. I also had the excess wear and tear package! I think it is ridiculous to send a bill months later after everything had been settled. If my vehicle had excess where and tear it should have been discussed when my vehicle was turned in or within that week. Also, my sales person Adam Kirschenbaum excessively called me and emailed me regarding the survey. Begging me to give him a "perfect 10 score". Of coarse, that survey came a few weeks after my Infiniti purchase and months prior to the bill. VW and Infiniti claim to be a "Schumacher family" but apparently they are not. Apparently, family means nothing to them. I will never purchase another car for Schumacher!! More