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INFINITI of the Palm Beaches

West Palm Beach, FL

4.9
1,020 Reviews
"Come Join The Family" here at Schumacher INFINITI of the Palm Beaches. We want to thank you for taking the time to review us and the services we provide. The Schumacher Family of Dealerships has been serving customers in the Palm Beaches over 50 years in the Palm Beaches including communities of West Palm Beach, North Palm Beach, Stuart, Jupiter, Juno Beach, Wellington, Loxahatchee, Hypoluxo, Boynton Beach, Delray Beach, Boca Raton and the surrounding areas here in South Florida. Our solid commitment to our customers is exemplified by our extensive selection of INFINITI vehicles we offer, both new and Certified Pre-Owned. Whether it's the stunning INFINITI limited edition Q50, sporty crossover coupe QX55, stylish QX60, or commanding QX80, we're sure to have what you're looking for in your lifestyle vehicle.
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3101 Okeechobee Blvd

West Palm Beach, FL

33409

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Showing 1,020 reviews

October 01, 2023

Anthony Carroll is a very professional service advisor --- who went above and beyond in helping me, on a weekend, when my QX30 fuel pump went. It was a pleasure working with him and I was kept up to date More

by LoriHoward
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anthony Carroll
Oct 03, 2023 -

INFINITI of the Palm Beaches responded

Thank you so much for your kind words. We really appreciate you taking the time to share your experience with us.

September 15, 2023

The dealership has extremely good employees working there, we were very satisfied with the process of purchasing our new vehicle. More

by Norma Saenz
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jessica, Max Hager
Sep 15, 2023 -

INFINITI of the Palm Beaches responded

Hi Norma. Thank you for taking the time to rate us! We are glad we could leave a positive impact and made it a good experience for you.

September 13, 2023

No thanks. Your management department was nonexistent from what I can tell and it had nothing to do with the sales price. I got sick and delayed the process for More

by Dbrdl166
Sales Price Transparency
Purchase Time
Recommend Dealer
No
Employees Worked With
Darion Harris
Sep 13, 2023 -

INFINITI of the Palm Beaches responded

We are very sorry that your expectations were not met at Infiniti of the Palm Beaches. This truly is an exception, and we are known for taking ownership and we care deeply about our customers. We can't fix the past, but you have my commitment for improvement in the future, until then please accept my apologies.

September 12, 2023

I just got a QX50 from Infiniti of the Palm Beaches. I have to give the credit to Max Hager for turning me into a new customer. He was very patient and went above and beyond to get me where I needed to More

by annettemac10
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Max Hager
Sep 13, 2023 -

INFINITI of the Palm Beaches responded

Thank you for taking the time to provide this 5-star review, we appreciate it. I am pleased to hear that you had a great experience with Schumacher Automotive. If you need any further assistance, please do not hesitate to contact us. We sincerely value your business and look forward to your next visit!

September 07, 2023

Danny Solozano is hands down one of the best customer service oriented people I have ever had the pleasure of doing business with. I bought my Q50 from Infiniti of the Palm Beaches in 2018 and have had More

by bporter34
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Danny Solozano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 07, 2023 -

INFINITI of the Palm Beaches responded

Hello and thank you for leaving us such a wonderful review. We are thrilled that you loved your experience. We put customer experience and satisfaction as our priorities, and your review reaffirms the hard work we put in every day. So, thanks for your kind words and we look forward to seeing you again.

September 07, 2023

Great experience dealing with Andre Samson and the entire staff. No pressure atmosphere and unmatched professionalism More

by Joe
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sal Delgreco
5.0
This rating includes all reviews, with more weight given to recent reviews.
Andre Samson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 07, 2023 -

INFINITI of the Palm Beaches responded

Hello Joe, thank you for leaving us such a wonderful review. We are thrilled that you loved your experience. We put customer experience and satisfaction as our priorities, and your review reaffirms the hard work we put in every day. So, thanks for your kind words and we look forward to seeing you again.

September 02, 2023

My wife and I went to Infinity used cars to trade in an older Lexus Rx350 and purchase a Toyota Highlander, however, the interior was the wrong color so as we were walking out, my salesman, Floyd Burwell, More

by benarhodes
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Floyd Burwell
Sep 07, 2023 -

INFINITI of the Palm Beaches responded

Hello, Ben, thank you for leaving us such a wonderful review. We are thrilled that you loved your experience. We put customer experience and satisfaction as our priorities, and your review reaffirms the hard work we put in every day. So, thanks for your kind words and we look forward to seeing you again.

September 02, 2023

Excellent service. Pleasant surroundings. All personnel knowledgeable and courteous. All questions and concerns addressed. Quick in and out. More

by ekblau
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Danny Solozano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Max Hager
Sep 07, 2023 -

INFINITI of the Palm Beaches responded

Hello and thank you for leaving us such a wonderful review. We are thrilled that you loved your experience. We put customer experience and satisfaction as our priorities, and your review reaffirms the hard work we put in every day. So, thanks for your kind words and we look forward to seeing you again.

August 31, 2023

Very clean and modern dealership. The staff is friendly and helpful. I've purchased 3 vehicles here. More

by qtyani7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Danny Solozano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jerrett Montgomery
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 06, 2023 -

INFINITI of the Palm Beaches responded

Thank you for taking the time to provide this 5-star review, we appreciate it. I am pleased to hear that you had a great experience with Schumacher Automotive. If you need any further assistance, please do not hesitate to contact us. We sincerely value your business and look forward to your next visit!

August 30, 2023

Danny was my service advisor, and he is beyond outstanding and extremely knowledgeable in everything. More

by LP
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Danny Solozano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 06, 2023 -

INFINITI of the Palm Beaches responded

Thank you for taking the time to provide this 5-star review, we appreciate it. I am pleased to hear that you had a great experience with Infiniti of the Palm Beaches. If you need any further assistance, please do not hesitate to contact us. We sincerely value your business and look forward to your next visit!

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