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INFINITI of the Palm Beaches

West Palm Beach, FL

Overview
Employees
Reviews
Vehicles
4.9
1,020 Reviews
"Come Join The Family" here at Schumacher INFINITI of the Palm Beaches. We want to thank you for taking the time to review us and the services we provide. The Schumacher Family of Dealerships has been serving customers in the Palm Beaches over 50 years in the Palm Beaches including communities of West Palm Beach, North Palm Beach, Stuart, Jupiter, Juno Beach, Wellington, Loxahatchee, Hypoluxo, Boynton Beach, Delray Beach, Boca Raton and the surrounding areas here in South Florida. Our solid commitment to our customers is exemplified by our extensive selection of INFINITI vehicles we offer, both new and Certified Pre-Owned. Whether it's the stunning INFINITI limited edition Q50, sporty crossover coupe QX55, stylish QX60, or commanding QX80, we're sure to have what you're looking for in your lifestyle vehicle.
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3101 Okeechobee Blvd

West Palm Beach, FL

33409

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Showing 1,020 reviews

October 27, 2023

Max Hager is the type of salesman one hopes to encounter when entering an auto dealership. A real gentleman who is extremely knowledgeable about his product. Max took time to explain the functions of the More

by geodonna
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Max Hager
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Oct 30, 2023 -

INFINITI of the Palm Beaches responded

Thank you for taking the time to offer your great 5-star rating and review. We appreciate you! It’s great to know that Max was so helpful! Enjoy your New Vehicle! Please let us know if you should require anything, we are here to assist you.

October 24, 2023

This dealership is always consistent providing paramount customer service! Everyone truly cares about the customer and their overall prices can't be beat! More

by pdeg
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mo McNair
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Oct 26, 2023 -

INFINITI of the Palm Beaches responded

Thank you for taking the time to rate us! We are glad we could leave a positive impact and made it a good experience for you.

October 22, 2023

Very thorough and thoughtful. Andre Samson has been very helpful and considerate during the entire process. Kuddos for a job well done. More

by soherndon
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Keely Dames
5.0
This rating includes all reviews, with more weight given to recent reviews.
Andre Samson
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 24, 2023 -

INFINITI of the Palm Beaches responded

Thank you for taking the time to offer your great 5-star rating and review. We appreciate you! It’s great to know that Andre was so helpful! Enjoy your New Vehicle! Please let us know if you should require anything, we are here to assist you.

October 18, 2023

Great dealership. Clean and comfortable. Nice and professional staff. Very convenient location, and quick service More

by evonclam
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Keely Dames
5.0
This rating includes all reviews, with more weight given to recent reviews.
Shakir Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 19, 2023 -

INFINITI of the Palm Beaches responded

Thank you so much for your kind words. We really appreciate you taking the time to share your experience with us.

October 17, 2023

Max, my salesman took his time with me and worked out a great deal. He was patient and answered all questions in a timely manner. This is my 3rd vehicle purchase from Infiniti because of Max. More

by Dean
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jessica, Max Hager
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Oct 19, 2023 -

INFINITI of the Palm Beaches responded

Hello Dean, thank you for leaving us such a wonderful review. We are thrilled that you loved your experience. We put customer experience and satisfaction as our priorities, and your review reaffirms the hard work we put in every day. So, thanks for your kind words and we look forward to seeing you again.

Oct 20, 2023 -

Dean responded

My pleasure!

October 14, 2023

Manny seems like a nice guy but has no clue what he is selling. I wasted 2 days with this guy and purchased zero. But I get it cause I showed up at his office and the Manger never even came to introduce h More

by Jojo
Sales Price Transparency
Purchase Time
Recommend Dealer
No
Employees Worked With
Manuel Delgado
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Oct 16, 2023 -

INFINITI of the Palm Beaches responded

Jojo, Thank you for your comments. Unfortunately, the car you picked out originally online was not the same as the car you chose once you got to the showroom. The year, make and model were different with less milage and different features. We regret we could not keep the pricing the same but even the slightest difference effects the pricing. Thank you, Schumacher Infiniti.

Oct 16, 2023 -

Jojo responded

Nice try the car. The car i was coming down to pick up did not have the features so i wanted so i decided on the 2021 blue one that Manny thought he could pull a fast one showing a sticker for 36k which karma came back around to him. I was not even upset at that point but when he kept on texting me thats when i decided to go to ,our website and see the blue one i test drove and the sticker was only 31k. PEOPLE DO YOURSELF A FAVOR AND DONT DEAL WITH PEOPLE LIKE THIS. In a way i feel bad for Mqnny cause he's not learning the business correctly. I have better things to do in life then put up reviews but just not right cause im sure they have taken advantageof plenty of people.. Not only that it's funny usually when you go to a dealership the manger come into the salesperson office to introduce himself never even met the guy. STAY AWAY DISHONEST DEALERSHIP!!!

Oct 16, 2023 -

Jojo responded

Nice try your somewhat correct the car i negotiate on did not have the features I wanted. So, I test drove the 2021 blue one that had it and Manny showed me a sticker at 36k a d i told him straght out to much money and thats when he replyed let me talk to the manger and he came back with 38k so out the door i went even costed me 40 bucks for uber. When I got home Manny texted again and the was when I went to the website and found the same blue car i test drove was only 31k. Manny i told not to waste my time and thats what Manny and his boss did. They trying to make me out to be the bad guy when i am not. STAY AWAY FROM THIS DEALERSHIP HERE WE ARE ALREADY STRUGGLING JUST TO KEEP FOOD ON THE TABLE.

Oct 16, 2023 -

Jojo responded

Whats the excuse about the sticker price Manny said 36k and on line it was 31k?

October 13, 2023

I bought the car here at Palm Beach INFINITI. Transaction went smooth and easy. Happy with the purchase. I'm happy with maintenance, repairing services every time. More

by Bl
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alaijah service advisor
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Oct 16, 2023 -

INFINITI of the Palm Beaches responded

Thank you for taking the time to rate us! We are glad we could leave a positive impact and made it a good experience for you.

October 10, 2023

We have been clients at Infiniti of the Palm Beaches for the past 15 years, and are getting ready to work on our fifth car with them! Although our sales people have changed over the years, one thing that ha More

by Dana S
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Danny Solozano
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 11, 2023 -

INFINITI of the Palm Beaches responded

Thank you for taking the time to offer your great 5-star rating and review. We appreciate you! It’s great to know that Danny was so helpful! We take great pride in repairing and servicing your vehicle. Please let us know if you should require anything, we are here to assist you.

October 10, 2023

I love my new QX50. The process was smooth from start to finish. Thank you Max! More

by jennbet1231
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Max Hager
Report | Print
Oct 11, 2023 -

INFINITI of the Palm Beaches responded

Thank you for taking the time to offer your great 5-star rating and review. We appreciate you! It’s great to know that Max was so helpful! Enjoy your New Vehicle! Please let us know if you should require anything, we are here to assist you.

October 07, 2023

Service advisor was on point. The service tech took care of business and they had my vehicle in and out and washed in no time. More

by sklitle0027
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Danny Solozano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 11, 2023 -

INFINITI of the Palm Beaches responded

. Thank you for taking the time to rate us! We are glad we could leave a positive impact and made it a good experience for you.

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