INFINITI of the Palm Beaches
West Palm Beach, FL
Hours
Sales/Showroom
Monday 8:30 AM - 7:00 PM
Tuesday 8:30 AM - 7:00 PM
Wednesday 8:30 AM - 7:00 PM
Thursday 8:30 AM - 7:00 PM
Friday 8:30 AM - 7:00 PM
Saturday 8:30 AM - 6:00 PM
Sunday 12:00 PM - 5:00 PM
Service
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
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service department not capable of fixing dan steering issue Bought my Q70 Infinity 2 years ago and it has been in the service department several times due to a dangerous steering issue. At first, they try to sa Bought my Q70 Infinity 2 years ago and it has been in the service department several times due to a dangerous steering issue. At first, they try to say that there is no problem but most of the time they try different repairs to fix the erratic steering with none of them working. The car is hard to drive because sometimes it pulls hard to the left, sometimes the right, and sometimes just slips all over. When braking to approach a red light, the wheel turns in either direction 180 degrees. This is dangerous and it is beyond me why they can't fix it and if it's not fixable to buy the lemon car back from me. I should hope that this will get resolved soon. More
Excellent! The custumer service always is great, Raymond is very nice, he is excellent and the rest of the staf too. The place always is clean. The custumer service always is great, Raymond is very nice, he is excellent and the rest of the staf too. The place always is clean. More
Amazing experience I drove all the way from Miami to Infiniti of the Palm Beaches because of Adam and the care he has for his clients. Hands down the best car buying ex I drove all the way from Miami to Infiniti of the Palm Beaches because of Adam and the care he has for his clients. Hands down the best car buying experience I have ever had (and the easiest)! He is incredibly knowledgeable and trustworthy. I will only lease my cars with Adam as he really does go above and beyond to ensure his customers are happy. More
Great experience I drove 250 miles for the easiest car purchase I've ever had. I buy cars ever 3 years and this was the beat by far. Chris and Maryelise were awesome. I drove 250 miles for the easiest car purchase I've ever had. I buy cars ever 3 years and this was the beat by far. Chris and Maryelise were awesome. More
First service Was checked in very fast, and went into lounge where I watched televison.The service rep introduced himself to me and told me that the first service w Was checked in very fast, and went into lounge where I watched televison.The service rep introduced himself to me and told me that the first service was free because I bought the car at that dealership.He then told me it would take between 60 and 90 minuets.I was finished under the time limit and was on my way with anewly washed car. More
Absolutely amazing!! I went to purchase a car with a little doubt that I would get it until i met a gentleman by the name of Chris Bennett who greeted me with courtesy and I went to purchase a car with a little doubt that I would get it until i met a gentleman by the name of Chris Bennett who greeted me with courtesy and professionalism as if he actually wanted to help me. He proceeded to communicate with me and be patient with me on picking out something that I wanted until I found the perfect car and he delivered it in a timely manner. If you're looking for a five star customer service Infiniti of the Palm Beaches is where you will find it. More
Awesome! Danny is awesome! He is good at what he does. He knows all the information that regards your car. Very knowledgeable.He is a golden star for infinity Danny is awesome! He is good at what he does. He knows all the information that regards your car. Very knowledgeable.He is a golden star for infinity. More
Excellent customer service! This was our 4th purchase from the Schumacher family of auto dealerships and as always it was smooth from beginning to end. Top notch customer servic This was our 4th purchase from the Schumacher family of auto dealerships and as always it was smooth from beginning to end. Top notch customer service and product knowledge. Ask for Chris Bennett ! More
SERVICE REVIEW THE APPOINTMENT THAT I SCHEDULED WAS LOST AND CANDICE DID MAKE THE EFFORT TO FIT ME IN TO THE SCHEDULE. THE WAIT WAS NOT LONG. THE APPOINTMENT THAT I SCHEDULED WAS LOST AND CANDICE DID MAKE THE EFFORT TO FIT ME IN TO THE SCHEDULE. THE WAIT WAS NOT LONG. More
Brandon helped me get my dream car!! My husband and I just purchased our new Q50 yesterday with the help of Brandon Gould. He was absolutely wonderful to work with. It kind of felt like w My husband and I just purchased our new Q50 yesterday with the help of Brandon Gould. He was absolutely wonderful to work with. It kind of felt like we already knew him because he was so down to earth and easy to talk to. He's not one of those typical sales guys like at the other dealerships I've dealt with in the past that are pushy and hand you excuses and why you should buy their car. Brandon not only helped us with purchasing our new car but also helped get us what we wanted for our trade in. If you're looking to get a new or even used Infiniti I would highly recommend working with Brandon. We'll be telling all our family and friends that are looking for a new vehicle about him at Infiniti Palm Beach. Thank you Brandon!!!! Will in finance as also wonderful to work with! More