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INFINITI of the Palm Beaches
West Palm Beach, FL
1,020 Reviews
"Come Join The Family" here at Schumacher INFINITI of the Palm Beaches. We want to thank you for taking the time to review us and the services we provide. The Schumacher Family of Dealerships has been serving customers in the Palm Beaches over 50 years in the Palm Beaches including communities of West Palm Beach, North Palm Beach, Stuart, Jupiter, Juno Beach, Wellington, Loxahatchee, Hypoluxo, Boynton Beach, Delray Beach, Boca Raton and the surrounding areas here in South Florida. Our solid commitment to our customers is exemplified by our extensive selection of INFINITI vehicles we offer, both new and Certified Pre-Owned. Whether it's the stunning INFINITI limited edition Q50, sporty crossover coupe QX55, stylish QX60, or commanding QX80, we're sure to have what you're looking for in your lifestyle vehicle.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 7:00 PM
Tuesday 8:30 AM - 7:00 PM
Wednesday 8:30 AM - 7:00 PM
Thursday 8:30 AM - 7:00 PM
Friday 8:30 AM - 7:00 PM
Saturday 8:30 AM - 6:00 PM
Sunday 12:00 PM - 5:00 PM
Service
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
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Showing 1,020 reviews
May 21, 2018
It was very efficient and I waited for the vehicle. I was very happy with the service, the time it took and the price for the service/ I will certainly return when I need the next Oil Change. I was very happy with the service, the time it took and the price for the service/ I will certainly return when I need the next Oil Change. More
by Maggy
Employees Worked With
Raymond Graham
May 21, 2018
Consistently great customer service! Raymond Graham, our service consultant, provides exceptional service. Professional, knowledgeable and has proven to be trustworthy. Always goes the Raymond Graham, our service consultant, provides exceptional service. Professional, knowledgeable and has proven to be trustworthy. Always goes the extra mile to help us. We have been with Schumacher for many years and it's because of their excellent service department. Beverly Levine More
by Beverly123
Employees Worked With
Raymond Graham
May 16, 2018
Best car buying experience ever It was a very good car buying experience,our sales person Chris Bennet went above and beyond in closing the sale. I can Recommend both Chris and Infi It was a very good car buying experience,our sales person Chris Bennet went above and beyond in closing the sale. I can Recommend both Chris and Infiniti of the Palm Beaches very highly. More
by Wlichtbac1
Employees Worked With
Nick Efthyvoulou, Chris Bennett
May 10, 2018
Service very good Danny is very good for helping services need to do. My INFINITI QX70 running good through 3 years every services I visited. Thank you for your busines Danny is very good for helping services need to do. My INFINITI QX70 running good through 3 years every services I visited. Thank you for your business. More
by Tony
Employees Worked With
May 07, 2018
Condescending and rude Went for service on my Infiniti to discuss some common issues. He immediately told me they would take too long to look into it and there was no loaner Went for service on my Infiniti to discuss some common issues. He immediately told me they would take too long to look into it and there was no loaner car. Ok, well what about the other issue with my battery? Before he even took it to get tested, Danny launches into how much it would cost to replace, prorate, installation, etc, etc. Speaking to me in a rude and condecending tone. It was clear, he had no interest in helping me or making a sale. All of this, after having me wait 15 minutes past my appointment time with no apology. Won't be returning to Schumacher for service especially if I have to deal with Danny again. More
by Pp234
Employees Worked With
May 04, 2018
Very satisfied customer I have gone to many dealerships in my lifetime, over the years, having grown up with a father who was a car dealer. From the moment I sat down with m I have gone to many dealerships in my lifetime, over the years, having grown up with a father who was a car dealer. From the moment I sat down with my sales person, Maria Gutierrez, at Infiniti of the Palm Beaches, I actually felt like she was working strictly for my benefit. In addition, during the test drive, she actually knew the car very very well, and she kept me fully informed of the approach she was taking with management, in an attempt to try and get me the best deal possible. I never felt any pressure. More
by BOBKOGON
Employees Worked With
Maria Elena "Mari" Gutierrez
April 24, 2018
The Cream Of The Crop Just by walking in this place you can feel the anticipation of a terrific experience. That will not be completed if it wasn’t for the awesome people t Just by walking in this place you can feel the anticipation of a terrific experience. That will not be completed if it wasn’t for the awesome people that work in this place. People like Raymond Graham who work with dedication to exceed your expectations, reassuring you this is the place to visit for any of your service needs. More
by Takes2ToTango
Employees Worked With
Raymond Graham
April 21, 2018
great performance Chris Bennett was terrific to work with. He truly went above and beyond, working hard to get everything right. He was always available and responsive Chris Bennett was terrific to work with. He truly went above and beyond, working hard to get everything right. He was always available and responsive. I would definitely choose to work with Chris again. More
by g schnick
Employees Worked With
Chris Bennett
April 12, 2018
AMAZING EXPERIENCE! My husband and I dealt with Chris Bennett and Nick at Infiniti of the Palm Beaches and they both were PHENOMENAL! We love our QX80 and we couldn't be My husband and I dealt with Chris Bennett and Nick at Infiniti of the Palm Beaches and they both were PHENOMENAL! We love our QX80 and we couldn't be happier. They truly make car shopping a breeze! We are very happy to be part of the Infiniti family! More
by MSANFORD
Employees Worked With
Nick Efthyvoulou, Chris Bennett
April 10, 2018
Nothing beats INFINITI of the Palm Beaches This was the first time i took my car to service in Florida and i am glad i went to INFINITI of the Palm Beaches. This was by fart the easiest and bes This was the first time i took my car to service in Florida and i am glad i went to INFINITI of the Palm Beaches. This was by fart the easiest and best experiences i ever had with my car. Everything was on point! Justin was very helpful! He explained to me exactly what was wrong with the car and what they will do to fix it. I will definitely be coming back to INFINITI of the Palm Beaches and seeing Justin again on my next service visit! More
by dave2885
Employees Worked With
Justin Blasko
