INFINITI of the Palm Beaches

Simple and profesional. They do an excellent job of scheduling the maintenance work for my wife’s Q 50. It doesn’t matter if I schedule online or call on the phone. They alwa They do an excellent job of scheduling the maintenance work for my wife’s Q 50. It doesn’t matter if I schedule online or call on the phone. They always have a loaner car available should I need it. This time I came in for an oil change and a new battery. It took just over an hour so I was able to make some calls and do a little research from the customer service waiting area. Carrie McCarty was profesional and knowledgeable. More

Infinity new car review After a long process of evaluating roughly 8 different car dealerships and meeting with many sales reps, I finally came across Terry and Amber at Infi After a long process of evaluating roughly 8 different car dealerships and meeting with many sales reps, I finally came across Terry and Amber at Infinity. If you are looking for a dealership that has great service, is transparent, and easy to work with, this is the place to go. Terry and Amber were more than accommodating to my needs and wants, and made a stressful process as easy as it can be. I am very appreciative of their services and processes, and would recommend anyone looking to get into a new car to visit Terry and Amber at this dealership. They are wonderful! More

BEST Infiniti Dealer in South Florida My wife & I have leased 10 or 11 Infiniti vehicles over the past 25 years from sedans, SUV trucks, coupes, convertibles and the latest crossover QX60, My wife & I have leased 10 or 11 Infiniti vehicles over the past 25 years from sedans, SUV trucks, coupes, convertibles and the latest crossover QX60, our 7th with Schumacher Infiniti. There’s simply no better overall experience when it comes to purchasing or leasing when considering a new Infiniti vehicle than Schumacher or sales associate Andrew Andrickson & the rest of the staff. Amazing customer service with minimal typical sales tactics that overwhelm a new car buyer/lease with annoying practices. Interested in a new Infiniti, visit the ultimate INFINITI dealer in all of South Florida. More

'18 QX60gp i have leased a 2012 FX37 before and my experience with that dealer was not very pleasing . Since i came to Schummacher Infiniti , Chris Bennett made i have leased a 2012 FX37 before and my experience with that dealer was not very pleasing . Since i came to Schummacher Infiniti , Chris Bennett made it very easy for me to walk out a happy owner of a certified owned 2018 QX60 . More

Exceptional I have been an Infiniti owner for over 20 years, and a Schumacher customer for at least 15. My past interactions with the Schumacher “family” -execut I have been an Infiniti owner for over 20 years, and a Schumacher customer for at least 15. My past interactions with the Schumacher “family” -executives, managers, sales, support staff and service team - were always ‘5 star’. After spending a few days this week with the Infiniti team, I experienced/ witnessed the Schumacher customer service commitment at a deeper level. I am very “happy” with the results and I highly recommend Chris Bennett, a young member of the Infiniti team who exceeded the rating scale and my expectations. Chris provided exceptional customer service; very helpful, patient and responsive. My sincere appreciation & thanks to Sal, JP, Chris, and the “family” at Schumacher Infiniti. More

Excellent Service Raymond was very kind, knowledgeable, and professional- He kept me informed of my vehicle status- and took care of any concerns I had- Its very hard Raymond was very kind, knowledgeable, and professional- He kept me informed of my vehicle status- and took care of any concerns I had- Its very hard to come across excellent customer service these days and Raymond surpassed my expectations. Highly recommended! More

Carrie McCarty, Service Advisor, is AMAZING Carrie is an absolute GEM. I bought my 2013 G37 new from this dealership several years ago and Carrie has been my service advisor since she began with Carrie is an absolute GEM. I bought my 2013 G37 new from this dealership several years ago and Carrie has been my service advisor since she began with Infiniti. She is so good that I will schedule my services around her schedule (which is available online on the very user-friendly service scheduler). From the get-go, Carrie has been friendly, courteous, clear and transparent, no-BS, professional, warm, delightful, and CHARMING. I honestly never knew dealing with car service could be such an amazing experience. My car is now approaching 100K miles and runs beautifully. I'm a single mom on a budget, and Carrie always prioritizes what needs to be done to my car and helps me make smart decisions about keeping my vehicle running well as long as possible. Sometimes all I need is all oil-change. Other times, there is a laundry list, but I always feel Carrie guides me honestly about what is essential and what can wait until a future date, if necessary. Carrie made sure I knew about the "buy 3 get 1 free" tire specials each time so that I could plan buying new tires strategically. She arranged for me to have a beautiful loaner vehicle each time I requested one when my vehicle needed to be in the shop for any length of time. She keeps me informed through text and calls and I've never felt "out of sight, out of mind". I've never felt rushed or hurried and she always takes the time to chat and share a laugh. She is truly Infiniti of the Palm Beaches most valuable asset. There have been times over the lifetime of my car when I have briefly considered going to a mechanic who is closer and perhaps more inexpensive. I always dismiss this thought when I consider my experience with Carrie's excellent care and the shape my car is still in after being serviced exclusively by Infiniti for all 100K miles. When buying a new battery a few months ago, I priced purchasing a new battery myself from an autoparts store. The price was very comparable to what Infiniti charged me for a new battery and installation. Carrie has always been cognizant of budget and applies coupons diligently when they are available and also informed me about my customer loyalty points, which add up quickly! Please go and see this wonderful individual. She is simple amazing and you will be in the best, most capable hands. More

Excellent Customer Service I purchased a Q50 from Ira Kaskel at Infiniti of the Palm Beaches. It was the best dealership customer service I have ever had. His technical train I purchased a Q50 from Ira Kaskel at Infiniti of the Palm Beaches. It was the best dealership customer service I have ever had. His technical training on my vehicle was outstanding. Sheila Cedeno and Terry Wong made the contract/financial process an enjoyable experience. The entire staff was friendly and the dealership environment was professional. I love my new Infiniti! More

Very professional! The team at this dealership are wonderful! Everything from choosing the vehicle I wanted to working out the financial part of it was great! Easy to w The team at this dealership are wonderful! Everything from choosing the vehicle I wanted to working out the financial part of it was great! Easy to work with. Honest salesman. Would always go back! More

GREAT SERVICE MY AIR CONDITIONER WAS NOT WORKING PROPERLY, RAY, MY SERVICE REP TOOK ME ON TIME, HAD A LOANER READY FOR ME . MY CAR WAS REPAIRED ON TIME AND TO MY AIR CONDITIONER WAS NOT WORKING PROPERLY, RAY, MY SERVICE REP TOOK ME ON TIME, HAD A LOANER READY FOR ME . MY CAR WAS REPAIRED ON TIME AND TO MY SATISFACTION . GREAT SERVICE More