INFINITI of the Palm Beaches

My sales representative Max Hagar is the best to work with! I have worked with him for over 10 years and 4 Infiniti vehicles later & that right there should tell you he's the best! He is trustworthy, r with! I have worked with him for over 10 years and 4 Infiniti vehicles later & that right there should tell you he's the best! He is trustworthy, reliable and knows his product inside and out. Go to Max to get the facts about car buying or leasing! More

Exceptional service! Well informed due to Danny’s guidance and information. I was in and out within the time promised. A pleasure to work with and appreciated the time Da Well informed due to Danny’s guidance and information. I was in and out within the time promised. A pleasure to work with and appreciated the time Danny spent with me to address my maintenance concerns. More

This dealership is great. I get nothing but high quality assistance. Danny is the only person I want to work with. I get nothing but high quality assistance. Danny is the only person I want to work with. More

excellent service - excellent vehicle - extremely satisfied - need to have 15 words so I can escape satisfied - need to have 15 words so I can escape More

Complete pleasure in dealing with the folks at this dealership. Andre Samson, my sales person, was attentive, interested in meeting my requirements, explained all the features of the car and a terrific dealership. Andre Samson, my sales person, was attentive, interested in meeting my requirements, explained all the features of the car and a terrific person to work with. I would recommend this dealership to anyone looking for an extremely pleasant experience when looking for a car. More

Service department is the best See Anthony in service if you want the best ever. I dislike getting my car serviced during the season due to the crowds. Schumacher makes it like your the only one there tha you want the best ever. I dislike getting my car serviced during the season due to the crowds. Schumacher makes it like your the only one there that day. Thank You Anthony More

Worst customer service ever! ! I had an appointment for an oil change and tire rotation with Danny at 1 ge said it would be ready by 2:15 I get there and it hadn’t even been servi ! I had an appointment for an oil change and tire rotation with Danny at 1 ge said it would be ready by 2:15 I get there and it hadn’t even been serviced!! No phone call letting me know they weee backed up!! That was just a slap in my face!! I drive out there expecting service and got nothing except here are your keys sorry! They wanted to give me a car which would not have helped as I worked the next day and didn’t have the time nor did I want to have to drive all the way back there again! It was just a complete waste of my time! Don’t recommend Danny or anyone for that matter this was just unacceptable!! 5 stars what a joke and infiniti is supposed to be upscale??? Not the case!!! More

I worked with Ira Kaskel who was exceptionally professional and pleasant to work with. I would absolutely recommend him to friends and family to have a positive experience in leasing a new vehicl professional and pleasant to work with. I would absolutely recommend him to friends and family to have a positive experience in leasing a new vehicle More

I was very satisfied by the professionalism, courtesy and competence of the entire Schumacher team. Tyler Gaynor and the entire team performed admirably competence of the entire Schumacher team. Tyler Gaynor and the entire team performed admirably More

We put GPS on our Infiniti for my wife’s safety. Beige leaving it at dealership of Palm Beaches I filled up the tank. Got back 3/4 empty. I checked the GPS and mileage. We dropped it off( look at th Beige leaving it at dealership of Palm Beaches I filled up the tank. Got back 3/4 empty. I checked the GPS and mileage. We dropped it off( look at the receipt)22754 and picked it up at 22989. The dealership guy in charge of our car is Anthony. The car was taken north of the dealership overnight to a resident and driven extensively hard and fast 90+MPH many times. One errand ran in the car was a FedEx package. We called the location and said Anthony was there at 8:14am dropping off a package going overnight to Texas back to work next day opening at 8:30am. We haven’t called the dealership. We looked at the mileage of the last 3 services there and over 1000 miles was put on just being at the dealership meaning someone drives the car regularly when left there. Our GPS doesn’t go back that far but our car uploads to Infiniti the cars location. If you check with them you will see. We agreed to that when we activated the car tracking installed at factory. No wonder the car has had a rough patch of issues that had to return to the dealership the past months since December 2022, it gets massive rough driving, speed, braking and turns. Explains a lot. This car is due to return off lease in mid to late May and I know the extra miles and rough driving detriments the cars value. FedEx gave us the tracking number of item sent: 604448715615. Check it out at FedEx tracking dropped off 04/05/23 8:14am their cameras recorded in our RED car. Work starts at 8:30am the dealership opens. Contacting Infiniti Consumer Affairs about issue… More