
INFINITI of Willow Grove
Willow Grove, PA
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Good service and friendly associates , but need faster communication and reply when the ready to pick up , the second time happened that I waiting and no confirm for the car being ready tell I call and k communication and reply when the ready to pick up , the second time happened that I waiting and no confirm for the car being ready tell I call and know what is going on , also the car wash is no longer service! Why? More
Excellent car leasing experience. Everyone was friendly and professional; we got a fair price and no one tried to upsell us anything. Joe Evangelista was very knowledgeable, showed us Everyone was friendly and professional; we got a fair price and no one tried to upsell us anything. Joe Evangelista was very knowledgeable, showed us all of our new QX60’s features, linked our phones with the car, and set up the Infiniti app. More
"I had a fantastic experience at the Infiniti dealership. Joe was incredibly personable and made the whole process enjoyable. Tim was also very responsible and attentive. What a great team!" dealership. Joe was incredibly personable and made the whole process enjoyable. Tim was also very responsible and attentive. What a great team!" More
This dealership is exceptional in its customer service. Joe from sales and Joe from finance went above and beyond to ensure this was the best possible car buying experience. They were kind, courteous, welc Joe from sales and Joe from finance went above and beyond to ensure this was the best possible car buying experience. They were kind, courteous, welcoming and professional. I will definitely be a return customer and pass on the positive experience to friends and family. More
The experience is hit or miss. On this visit it was mostly positive until it came to cover my wheel that was bent from hitting a pothole. Despite the fact it was bent pretty bad, On this visit it was mostly positive until it came to cover my wheel that was bent from hitting a pothole. Despite the fact it was bent pretty bad, because it still holds air, it’s not covered by the wheel insurance the dealer sold me. Feels like a scam and just not good business. More