
INFINITI of Willow Grove
Willow Grove, PA
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In the midst of a horrendous situation. My car was inspected last week. New battery and starter. Took almost a week to fix for various reasons. Today, Car has dead battery. Called infinity My car was inspected last week. New battery and starter. Took almost a week to fix for various reasons. Today, Car has dead battery. Called infinity and said to take an Uber for a loaner car while they sort it out. Picked up the loaner car and was called 10 minutes later and said to return it because we don’t qualify. last day of month with work deadlines and now without a car. This is the short version of a very poor service. I have owned or leased four infinities and had them serviced here over the past 15 years with decent service until today. Email me with your phone number and I will be happy to give you a blow by blow of the poor service from start to finish. after this service is finally finished, we will never be back to this dealership. Mfcav01@verizon.net More
I appreciate the professional service and excellent job. Chris was most helpful. He responded to my email contacts in a timely manner and was very respectful. Chris was most helpful. He responded to my email contacts in a timely manner and was very respectful. More
Quick and easy service, I take my car here for routine maintenance all the time. They're respectful and communicate your car needs. I definitely recommend using their service department. maintenance all the time. They're respectful and communicate your car needs. I definitely recommend using their service department. More