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INFINITI of Willow Grove
Willow Grove, PA
429 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 429 reviews
April 21, 2024
This dealership is exceptional in its customer service. Joe from sales and Joe from finance went above and beyond to ensure this was the best possible car buying experience. They were kind, courteous, welc Joe from sales and Joe from finance went above and beyond to ensure this was the best possible car buying experience. They were kind, courteous, welcoming and professional. I will definitely be a return customer and pass on the positive experience to friends and family. More
by Beck320
Employees Worked With
Joe Evangelista and Joe from finance
April 10, 2024
The experience is hit or miss. On this visit it was mostly positive until it came to cover my wheel that was bent from hitting a pothole. Despite the fact it was bent pretty bad, On this visit it was mostly positive until it came to cover my wheel that was bent from hitting a pothole. Despite the fact it was bent pretty bad, because it still holds air, it’s not covered by the wheel insurance the dealer sold me. Feels like a scam and just not good business. More
by Geoff
Employees Worked With
Kyle
April 05, 2024
I waited for my car to be inspected and I found the staff to be cordial, the facility clean and comfortable. Also there was coffee and snack available and was a plus to be cordial, the facility clean and comfortable. Also there was coffee and snack available and was a plus More
by Topsecret
Employees Worked With
Steve
April 02, 2024
Excellent service, kind staff, and knowledgable service people. I will continue to use their service department, and I will definitely purchase from this dealership again. people. I will continue to use their service department, and I will definitely purchase from this dealership again. More
by michellegkeillor
Employees Worked With
Kahlil
March 28, 2024
Our recent car purchase experience with Faulkner Infiniti was wonderful. Nick Arnott and the team were very responsive and helpful. They made the out-of-state purchase very easy! was wonderful. Nick Arnott and the team were very responsive and helpful. They made the out-of-state purchase very easy! More
by Wendy P
Employees Worked With
Nick Arnott
March 18, 2024
My wife and I recently purchased a new QX50 and had a great experience dealing with Faulkner Infiniti. Our salesperson, Nick Arnott, was great. He was very knowledgeable and we never felt pressured at great experience dealing with Faulkner Infiniti. Our salesperson, Nick Arnott, was great. He was very knowledgeable and we never felt pressured at any time during the process. I would definitely recommend Faulkner to anyone looking for a new Infiniti. More
by cbauman
Employees Worked With
Nick Arnott
March 16, 2024
This is my second good experience with the QX60 lease at Faulkner Infiniti Willow Grove PA. Thanks for very professional, thorough and prompt service. Will be happy to recommend my friends to Faulkner Inf Faulkner Infiniti Willow Grove PA. Thanks for very professional, thorough and prompt service. Will be happy to recommend my friends to Faulkner Infiniti. More
by fialco
Employees Worked With
Tom Mucerino and 2 financial officers
