INFINITI of Willow Grove

Recently went back for my second lease trade in. I was looking around at other SUV's but couldn't find anything that compared to the Infinity QX56. I went back to Arthur Weiner with what I needed for 6 ki looking around at other SUV's but couldn't find anything that compared to the Infinity QX56. I went back to Arthur Weiner with what I needed for 6 kids,dvd... He got me into the SUV I wanted in the color I wanted within the week.He showed me how everything had changed-even gave me his cell#. As a physician this helped tremendously when at 11:00pm I had a problem with starting the car and he walked me through it. Someone you can rely on. More

Charlie was very friendly and very helpful and I did not feel pressured. The paperwork was very quick. I would recommend Charlie and the dealership to other people. Charlie spent plenty of time reviewing feel pressured. The paperwork was very quick. I would recommend Charlie and the dealership to other people. Charlie spent plenty of time reviewing the car's option with me and was able to get the car I wanted. More

Jim was a great salesperson to work with. He made my experience comfortable and I would recommend anyone to deal with Jim and Infiniti of Willow Grove. The trade in price for my vehicle was fair and th experience comfortable and I would recommend anyone to deal with Jim and Infiniti of Willow Grove. The trade in price for my vehicle was fair and the price received for my new car was a nice deal More

Kevin was very professional and had great product knowledge. He fully informed us on every aspect of the Infiniti we purchased. I would recommend Infiniti of Willow Grove and Kevin Lee to friends and knowledge. He fully informed us on every aspect of the Infiniti we purchased. I would recommend Infiniti of Willow Grove and Kevin Lee to friends and family wanting to make a new car purchase. Thanks- More

I have been looking for a car for a few months now and have not been satisfied with the dealerships I have visited thus far. However, I was pleasantly surprised when I stopped in to Infiniti the other we have not been satisfied with the dealerships I have visited thus far. However, I was pleasantly surprised when I stopped in to Infiniti the other week to see what they had to offer. Jim approached me right away with a friendly and delightful attitude. His knowledge of the cars couldn't be beat, and I didn't feel like I was being pressured. I have not yet decided on a car, but I am thankful for the wonderful customer service I received. More

As previously written, my review was NOT for sales, but service so let me reiterate. I am a returning customer because of the service manager, David Coleman. I have only had minor issues in the pas service so let me reiterate. I am a returning customer because of the service manager, David Coleman. I have only had minor issues in the past 8 years or more, sicne my first Infiniti G 35- now 37X. Everything is evaluated, taken care of , and I have a loaner so there is no downtime. From appts to problems, I am treated with kid gloves, from all service members and sales, but David Coleman, the service manager is the reason that I still lease Infiniti after Infiniti. More

I recently purchased an Infiniti G37x Sedan from the Willow Grove dealership. I could not have been happier with both buying the experience and the car. My sales person was Lisa Russell and she was a Willow Grove dealership. I could not have been happier with both buying the experience and the car. My sales person was Lisa Russell and she was a delight to work with. I consider myself an informed buyer and I like to do considerable research before I make any purchase, especially one as big as a car. I worked with multiple dealers in the area and while I did not have a bad experience with any of them, Lisa with Willow Grove definitely stood out from the rest. Not only did I test drive the car twice, I also exchanged multiple emails with Lisa to narrow down my options and complete the sale. There was the customary bargaining, but I was surprised with how quickly I was able to get a very competitive quote which I certainly felt was fair. Furthermore, I added the complication of getting a clear film added to the front of my car to protect from chips and Lisa worked to bring in an outside contractor to do the work at the dealership so I didn't have to deal with it after I drove off the lot. What more can I say except great customer service and I would highly recommend the dealership and Lisa to whoever is in the market for an Infiniti. More

UJim was of the utmost professional that I have dealt with in a car purchase experience. Between him and Kevin, it was a very non pressuring experience and a joy to talk to/with. I was impressed with th with in a car purchase experience. Between him and Kevin, it was a very non pressuring experience and a joy to talk to/with. I was impressed with the knowledge, detail, and follow up that I received from Jim, even after the sale was complete. More

These two individuals were a delight to deal with Both These two individuals were a delight to deal with Both were of utmost professionalism, knowledgeable, and non-pressuring. I went to this dealership These two individuals were a delight to deal with Both were of utmost professionalism, knowledgeable, and non-pressuring. I went to this dealership several times before deciding on my choice of vehicle and the friendliness brought me back each time. More

Lisa Russell from Willow Grove was the best sales person I have ever dealt with!! She was so genuinly friendly which really eased this process. She was honest and had excellent follow-up skills, even call I have ever dealt with!! She was so genuinly friendly which really eased this process. She was honest and had excellent follow-up skills, even calling me from her home on her night off to provide me with additional information. She took so much time to explain the nav system, etc when we bought the car which I really needed. She was thorough in her explanation of the car and was incredibly knowledgeable about every aspect of the vehicle. Even when I had to deal with the finance person (Tom), he was just as great to work with. I highly recommend this dealership to anyone, especially for those who may be skeptical of the car buying experience. You won't be disappointed with Lisa and Willow Grove Infiniti!!!! More