INFINITI of Willow Grove

My sales person was Matt Petro. He did a great job and My sales person was Matt Petro. He did a great job and was an excellent representative of Infinity. He was not "pushy" but stayed in touch with m My sales person was Matt Petro. He did a great job and was an excellent representative of Infinity. He was not "pushy" but stayed in touch with me until the deal was finished. I would recommend Matt to my family and friends. I give Matt and the manager Lisa my highest ratings possible!!!! I hope to be back in two years for my third car from your dealership. Scott Pfeffer, D.O. More

Friendly professional staff. Seemed to share my interests. I was very aware of pricing, having done my research and they provided a bottom line price without playing games. Although the car was interests. I was very aware of pricing, having done my research and they provided a bottom line price without playing games. Although the car was in a remote lot (covered with snow), they took me to see it and was willing to dig it out. A very good buying experience. More

Infiniti of Willow Grove were a pleasure to deal with. They listened to what I wanted and they then provided me with a vehicle that met all my requirements. In my case, it was an EX35 AWD Journey additio They listened to what I wanted and they then provided me with a vehicle that met all my requirements. In my case, it was an EX35 AWD Journey addition. The car is a beauty. The dealership was very responsive in terms of some last-minute add-ons I requested. All-in-all, they gave me a great deal. Their folks are professional and friendly. I would definitely recommend you use them for all your Infiniti needs! More

This is the second Infiniti I have purchased from Willow Grove and I would patronize Wilow Grove again when the need arises to purchase another car. I think that actions speak louder than words. My last Inf Grove and I would patronize Wilow Grove again when the need arises to purchase another car. I think that actions speak louder than words. My last Infiniti was my first and I was pleased enough to come back to another Infiniti as well as come back to Willow Grove. In addition to my prior experience with the sales personnel,I found Guy Quigley extremely helpful and very professional throughout our dealings. More

Larry Regan was a pleasure to work with. He did everything he could to ensure that my experience was pleasant and stressfree. This includes keeping me updated on the status of my car (it was shippe everything he could to ensure that my experience was pleasant and stressfree. This includes keeping me updated on the status of my car (it was shipped from Tennessee), calling me when it was in, and letting me know exactly when it would be available for pick up. He also worked with me to resolve some complicated requests and everything was ready when he promised. He also followed up in a timely manner and let me know he'd be there to answer any questions or resolve any issues that may arise. Overall, Larry was one of the best sales associates I've worked with. More

In a nutshell,my request for a price was never acted on. I visited on Monday and then had to call Jeff Thursday PM. He blatantly lied to me, telling me he had emailed me the info on Wed. I asked him to re I visited on Monday and then had to call Jeff Thursday PM. He blatantly lied to me, telling me he had emailed me the info on Wed. I asked him to resend the email and confirmed the email address. That too has miraculously never arrived. It is my work email address and I have NEVER had a problem getting email. Second, Jeff then lied telling me the MSRP on the vehicle had gone up almost $2k...despite the fact that I see no evidence of any price increase - on your site - on Infiniti.com, or any independent car site. I guess your staff must assume that women don't know what they're doing. I have purchased or leased a new vehicle every few years since 1976 and I have NEVER been lied to like this. I have purchased Toyotas, Hondas, Subarus, Fords, Lexus, Mercedes, Fiat, and Mazda without having to bear such sexist, patronizing treatment. I expect a call of apology from your sales manager. And I intend to report this incident to Infiniti corporate. More

Bought a used SUV from this dealership. Everyone at the dealership was very courteous and they have some beautiful Infinity cars available. Their waiting room was very accommodating, and was complete with dealership was very courteous and they have some beautiful Infinity cars available. Their waiting room was very accommodating, and was complete with gourmet coffee. Their Finance Manager was also very knowledgeable and made the checkout process a snap. More

A friend and I walked in to this dealer ship more out of curiosity than anything else. I was in the market to buy a new car but thought that an Infiniti was just out of my league. I simply cannot tell curiosity than anything else. I was in the market to buy a new car but thought that an Infiniti was just out of my league. I simply cannot tell you how kind Lisa Russell, and Candace Isaccs were to me. Candace took me for a test drive and it was a pleasure. The car was a beauty and a complete joy to operate. They absolutely made it possible and feasible for me to buy the car of my dreams. I am absolutey thrilled. Kudos to you both More

Bought The 2011 G37 the last week of 2010. Sales staff, in particular Rob Millman and Frank Vitolo, very congenial, helpful and knowledgeable on their product line. I was given a tour and introduced to the in particular Rob Millman and Frank Vitolo, very congenial, helpful and knowledgeable on their product line. I was given a tour and introduced to the Shop Supervisors and the Business Manger. Everyone treated my wife and I with courtesy. We concluded the sale and picked up the car two days later. At this point, I am delighted with the car. Delivers every performance aspect as advertised. Its funny how small things make a great impression. An example, the car I traded in was a Mercedes SUV with a Bose sound system. The performance of the AM radio in that car in no way compares to the Bose system in the G37. I always had static problems in the Mercedes in certain reception areas. No such problems in the G37. Clear as a bell!! Looking forward to many trouble free miles with the car. More

I would absolutely reccomend this dealership to anyone and everyone I know. I had such a wonderful and stress-free experience and am THRILLED with my vehicle. It was so hastle free and smooth and the pri and everyone I know. I had such a wonderful and stress-free experience and am THRILLED with my vehicle. It was so hastle free and smooth and the price of the vehicle was FANTASTIC!! I will absolutely go back when my lease is up! More