INFINITI of Willow Grove
Willow Grove, PA
Filter Reviews by Keyword
By Type
Showing 428 reviews
My Why... Charlie is thorough and has fabulous My Why... Charlie is thorough and has fabulous follow-up detail. He is completely customer service-oriented and has made this Infiniti experien My Why... Charlie is thorough and has fabulous follow-up detail. He is completely customer service-oriented and has made this Infiniti experience an excellent one. Charlie Blunt is a true professional and many a salesperson would be well-served to follow in his style and footsteps. Thank You! Sincerely, Sandra Khay More
Candace was an absolute pleasure to work with. She is honest, friendly, and helpful. From the moment I first contacted her through the end of the sales process, I never felt any pressure. Candace was the honest, friendly, and helpful. From the moment I first contacted her through the end of the sales process, I never felt any pressure. Candace was there to answer my questions and concerns but allowed the process to move at my pace. I highly recommend you contact her if you are in the market for an Infiniti! More
I first contacted Infiniti through their web site on a Saturday. I was then greeted by Matt within 24 hours via email. I gave him exactly what I wanted and at what I wanted to pay, he worked diligently th Saturday. I was then greeted by Matt within 24 hours via email. I gave him exactly what I wanted and at what I wanted to pay, he worked diligently through out the week to get what I wanted and delivered on his promise by Thursday. I am extremely happy with my purchase :). I would recommend anybody looking to buy an awesome car from great sales people to Infiniti at willow groove. My whole experience there was top notch. Looking forward to bringing my car there for regular maintenance and hopefully another future purchase! Thanks again guys! More
I have been looking at cars for about 8 months. I saw the G37x on a commercial and looked it up on-line. Love how it drives and really appreciate Charlie's help in all the information he gave us. We ar the G37x on a commercial and looked it up on-line. Love how it drives and really appreciate Charlie's help in all the information he gave us. We are very happy with the car and expect to show other people how helpful Infiniti of Willow Grove was. We would highly recommend your dealership. Thank you, Debra Gibson More
Rob Millman at Infiniti of Willow Grove made my first Infiniti experience a pleasure. Not only did Rob work very hard over the course of a couple weeks to make sure I got a good deal, but also went out Infiniti experience a pleasure. Not only did Rob work very hard over the course of a couple weeks to make sure I got a good deal, but also went out of his way to locate the exact car I was looking for and have it shipped in. So not only did the folks at Infiniti of Willow Grove (and Rob in particular) ensure my satisfaction with the price, they made sure I didn't even have to compromise on getting exactly what I hoped for. I couldn't be happier with how smooth the experience was - Rob and Infiniti of Willow Grove have earned a loyal new customer. More
My overall experience with the Infiniti of Willow Grove on the purchase of my new 2011 M37X went way above my expectations. I've purchased many cars from various dealers and never had the customer service on the purchase of my new 2011 M37X went way above my expectations. I've purchased many cars from various dealers and never had the customer service and friendliness even come close to this dealership's offerings. The sales man Rob Millman, knowing of my hectic schedule, delivered my new car to my doorstep and thorougly went through again on how all the bells and whistles work. He also programmed my cell phone and already had my home address logged into the GPS. I will always remember this experience and will recommend this dealership to all my family and friends when they are seeking a new car. Oh yea, besides falling for the dealership's service the car's performance is superior. I test drove a Lexus and Mercedes comparable to the M37x and I chose to go with Infiniti. Donna Campbell More
My husband and I had a very god experience today at the willow grove infinity. Candace was welcoming and friendly from the start. She made us feel comfortable and informed. She was patient and focused a willow grove infinity. Candace was welcoming and friendly from the start. She made us feel comfortable and informed. She was patient and focused and and in no way pressured us. We would definitely return and look for to assist us in the future. We would also recommend the dealership and Candace to our family and friends. Kim and Jim Owens More
I had a pleasant experience working with Todd and the team at Infinity of Willow Grove. They were knowledgeable and helpful with regard to my choice of cars, willingness to work out a great deal with me team at Infinity of Willow Grove. They were knowledgeable and helpful with regard to my choice of cars, willingness to work out a great deal with me and very flexible! I would have rated my entire experience as "great" across the board if the day of sale did not take as long as it did. They had computer problems, so my 1 hour delivery ended up being a 2-1/2 hour delivery. The review of the car was very comprehensive--however, they missed a couple of things like review of the moon roof and spare tire. More
Rob really worked with us. Answers were quick and we didn't have to deal with any dealer "bull....". We would go back to Infiniti of Willow Grove for another car. They went below the price that a compe didn't have to deal with any dealer "bull....". We would go back to Infiniti of Willow Grove for another car. They went below the price that a competitor offered us without hesitation. From start to finish (coming in until driving out with the car) was less than two and a half hours. More
This was the nicest dealership I have ever worked with. From the FANTASTIC Salesman (Frank) to the Sales and Financial Managers and to Todd who did an awesome job explaining all the features of the new car From the FANTASTIC Salesman (Frank) to the Sales and Financial Managers and to Todd who did an awesome job explaining all the features of the new car - they were all so professional and CUSTOMER DRIVEN... HIGHLY RECOMMEND THIS DEALERSHIP..... Special thanks to Frank for all his help with getting us into the NEW INFINITI EX. LOVE IT! More