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INFINITI of Willow Grove

Willow Grove, PA

4.8
454 Reviews

1510 Easton Rd

Willow Grove, PA

19090

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Showing 454 reviews

March 30, 2013

Great Dealership and Sales Staff especial Tom Vile! Never pushy in any way. Very knowledgeable and patient with us. I would definitely recommend to anyone and will definitely come back! More

by mygirl1204
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tom Vile
Apr 01, 2013 -

INFINITI of Willow Grove responded

Thank you so much for this great review. Our goal is to create a friendly experience for every customer. We were delighted to read that you had a positive experience! Your kind words mean a great deal to us. Feel free to contact us if you have any questions. Furthermore, follow us on Facebook and Twitter for exclusive content and deals.

March 28, 2013

Initial sales contact open and friendly.Computer print out of cash sales price including discounts were sent promptly and honored at time of purchase. Discussion of trade in was forthright and pleasant.T More

by WEADLEY
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Frank Santoro
Mar 29, 2013 -

INFINITI of Willow Grove responded

Your kind words and fantastic star-rating are greatly appreciated! I am delighted to hear that our staff was able to provide you with the discounts and knowledgeable service we strive to deliver to each of our guests. Thank you for spreading the word about your excellent experience on DealerRater; we look forward to working with you in the future. Before your next visit, be sure to check us out on Facebook and Twitter to take advantage of our exclusive monthly specials. Sincerely, Brett Pomerantz | salesmanagers@infintiwg.com

March 22, 2013

I just want to take the time to say thank you to Dan Ruggiero for putting in so much hard work to make sure I drove away in a brand new Infiniti. I have never had a salesperson work that hard or me and More

by infiniti13
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dan Ruggiero
Mar 22, 2013 -

INFINITI of Willow Grove responded

Congratulations on your new Infiniti ! Thank you for taking the time to write about your experience. It is magnificent to know that Dan Ruggiero and our staff were able to provide you with the hassle-free and knowledgeable service that Dan is known for. Please feel free to contact us or just stop by if there is anything else we can do to help you. Be sure you are getting the most bang for your buck; we offer exclusive specials for our Facebook and Twitter followers, so don't miss out Sincerely, Brett Pomerantz | salesmanagers@infintiwg.com

March 17, 2013

Words cannot express my gratitude for all of your help and kind service over the past decade of being an Infiniti of Willow Grove customer. I have had my 3 Infiniti purchases and countless service appoin More

by DrewJEvans
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Wisniewski, InfinitiWG Service, Dan Ruggiero
Mar 18, 2013 -

INFINITI of Willow Grove responded

First off, thank you greatly for being so kind to write this review on our dealership. Dan, Steve, and Matt as well as our other salesmen take customer loyalty very seriously and they will be happy to hear that you were satisfied with your experience. It’s helpful to know when we are doing well and when we’re not. I'm really delighted we have your business for life. If you have any questions or concerns do not hesitate to come back in. Also, there are plenty of great deals and incentives available through our Facebook and Twitter pages. So be sure to check them out! Sincerely, Brett Pomerantz | salesmanagers@infintiwg.com

February 08, 2013

To my surprise, I am now driving a JX35. I was enjoying my G37XS for the last one and a half years. Since my kids grown up, I talked to Mr. Fred Poole about the possibility of upgrading it to JX35. Fred Po More

by mathewp66
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Fred Poole
Feb 08, 2013 -

INFINITI of Willow Grove responded

Mathew, it is terrific that you have had such enjoyable experiences at our dealership! It is very important to us to deliver top-notch customer service to our patrons, and we are pleased that this came through in your dealings with Fred, Greg, Mike, and the rest of our staff. Thank you for continually choosing to do business with us, and enjoy your new JX35! Don't forget to check out our Facebook and Twitter pages to stay connected with our dealership. Sincerely, Brett Pomerantz | salesmanagers@infintiwg.com

January 28, 2013

Just purchased a 2010 QX and had a fantastic experience with Infiniti of Willow Grove, especially Salesman Dan Ruggiero - Dan went above and beyond to make sure my wife and I had all the needed information More

by renright9
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dan Ruggiero
Jan 28, 2013 -

INFINITI of Willow Grove responded

Hi Rich and Marie. Thanks for this terrific review of Dan and our dealership! Dan will be thrilled to know that he helped to give you a great customer service experience by going above and beyond your expectations. We appreciate the recommendation and hope that you and your family are enjoying the new QX! If you haven't already, please "Like" us on Facebook and follow us on Twitter. Sincerely, Brett Pomerantz | salesmanagers@infintiwg.com

January 07, 2013

From the first time I spoke with Dan Ruggiero and to the last hand shake when he handed me the keys to my new car, I felt confident about my new purchase. Ive dealt with many dealerships and salesman, but More

by kid7777
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dan Ruggiero
Jan 08, 2013 -

INFINITI of Willow Grove responded

Our dealership really appreciates your awesome review and your recommendation! Dan will be so happy to learn that he created a stress-free and enjoyable car-buying experience for you. Thank you so much for driving the extra distance to do business with us, and enjoy your new vehicle! Also, follow us on Facebook and Twitter for the most current deals and events surrounding our dealership. Sincerely, Brett Pomerantz | salesmanagers@infintiwg.com

December 20, 2012

I was in the market for certified G37X sedan for a few months now. I had a few leads but nothing worked out. Sue Depasque at Infiniti of Willow Grove not only found what car I was looking for, but she fou More

by iLuv my G37
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Dec 20, 2012 -

INFINITI of Willow Grove responded

Thanks for sharing this awesome experience with us! We are so glad to hear that Sue was able to find you the exact G37X that you had been shopping for. She is a wonderful example of our dealership's commitment to exemplary customer service. Stay in the loop with our dealership by following us on Facebook and Twitter! Sincerely, Brett Pomerantz | salesmanagers@infintiwg.com

October 15, 2012

This is the second car in three days that I got from Frank. Again he is an outstanding sales rep. For Infiniti. He goes above and beyond to make you feel special. I will buy all my cars from thi More

by rickfiore
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Frank Santoro
Oct 16, 2012 -

INFINITI of Willow Grove responded

We really appreciate you taking the time to give Frank such a great review, Rick. Our staff is always striving to give our customers the best possible experience, and Frank will be happy to know that he is succeeding. We hope you are enjoying your new vehicles, and we will look forward to helping you with any future purchases. Be sure to check us out on Facebook and Twitter for all of the latest news and deals! Sincerely, Brett Pomerantz | salesmanagers@infintiwg.com

October 14, 2012

Frank did an outstanding job of make me feel comfortable with the dealership and himself. I visited another Infiniti dealership and was very disappointed with their sales tactics, I would never buy from More

by rickfiore
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Frank Santoro
Oct 15, 2012 -

INFINITI of Willow Grove responded

Rick, thank you for giving us such great feedback. Frank will be happy to know that he helped to give you an excellent experience. Our dealership is very focused on customer satisfaction, so we are pleased to have another happy patron. To stay current with our dealership be sure to follow us on Facebook and Twitter! Sincerely, Brett Pomerantz | salesmanagers@infintiwg.com

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