INFINITI of Willow Grove

OWNERSHIP SALES SERVICE INFINITI WILLOW GROVE Our experience with our second vehicle was awesome. We thoroughly enjoyed the sales process and John, our salesperson, Greg the Sales Manager and eve Our experience with our second vehicle was awesome. We thoroughly enjoyed the sales process and John, our salesperson, Greg the Sales Manager and even the owner Ian, all provided a positive day for my wife and I. When our friends and family ask us about Infiniti of Willow Grove, we will certainly let them know how pleased we are and give them a 5 star rating. More

Consistenly excellent service and attention to detail Since 2004 when I leased my first Infiniti G35x, I have returned to Infiniti of Willow Grove for 2 additional Infiniti leases because of the quality o Since 2004 when I leased my first Infiniti G35x, I have returned to Infiniti of Willow Grove for 2 additional Infiniti leases because of the quality of the car and especially because of the service provided by Steve and his team. They have always been professional and took great care of my cars. More

Low-balled on trade-in When it came time to make a deal, they offered me $20K for my 2013 Audi A4 and told me that was the price listed on the Kelly Blue Book site. I said n When it came time to make a deal, they offered me $20K for my 2013 Audi A4 and told me that was the price listed on the Kelly Blue Book site. I said no thanks and left. When I went home, I logged in on that site and entered the information for a 2013 Audi A4 with 40K miles and equipped with the Premium Plus Package and was returned a figure of just over 24K. Kelly provided nowhere to enter the fact that the car was equipped with the MMI feature (a $3500 option) and the all weather package ($450), making $26000 for the car a conservatively fair offer. Since I provided them with the Audi dealer's spec sheet, there could not be any confusion on how the car was equipped. If I accepted their offer, I believe they would have sold it to the Audi dealer next door for a quick $3-5K profit leaving them room to make a quick $3-5K for themselves. More

Awesome experience !! Love love love my infinity qx60!! I had an awesome experience buying this car. Frank Santoro was so knowledgeable and made the whole experience extrem Love love love my infinity qx60!! I had an awesome experience buying this car. Frank Santoro was so knowledgeable and made the whole experience extremely easy. I would definitely recommend this dealership and Frank to any of my friends! More

Excellent car shopping and delivery experience Joseph Evangelista and Infiniti of Willow Grove are an outstanding place to do business when shopping for a car. From the moment we arrived to the fi Joseph Evangelista and Infiniti of Willow Grove are an outstanding place to do business when shopping for a car. From the moment we arrived to the final delivery Joseph Evangelista surpased any of my previous buying/leasing experience. More

First Class Service from Greeting to Signing For better or worse, we live in a capitalist society. The exchange of money for goods and services can, at times, be a zero sum game. While Infiniti For better or worse, we live in a capitalist society. The exchange of money for goods and services can, at times, be a zero sum game. While Infiniti of Willow Grove is no different, I felt they were more interested in earning a new client than separating me from (all) my money. In my first visit, I was greeted by Phil Polite, an associate in the sales department. He was fantastic in making a good first impression and LISTENING to my situation and reasons for looking into Infinti. I spent about an hour browsing the CPO lot with Phil answering my questions in a thorough and objective manner. After test driving a Q50, I left the dealership with Phil's contact information and a good feeling about the rapport Phil established with me. Phil and I worked closely together over the course of the next week to put me in a new Q50 at a competitive price. Kevin Niklauski, the GM, was very professional and 100% transparent during the deal process as well. I couldn't have asked for a better experience. In the end, I took delivery of a new Q50 with all questions answered, and Phil and Kevin have earned my business for years to come. More

Exceptionally good experience! What a pleasure it was doing business with Infiniti of Willow Grove! Our salesman was John Emberger, and he could not have been more helpful! He went What a pleasure it was doing business with Infiniti of Willow Grove! Our salesman was John Emberger, and he could not have been more helpful! He went above and beyond to meet all of our expectations! By the way, love my new Q50! More

Great product, great customer service! Fred Poole is true professional, he got the deal done, everything was ready to go and it was a great experience! Thank you so much, greatly appreciate Fred Poole is true professional, he got the deal done, everything was ready to go and it was a great experience! Thank you so much, greatly appreciated! More

Great Leasing Experience Dealing With Reese Rhodes I just leased a new 2015 Q50 from Infiniti of Willow Grove and had the great fortune to work with Reese Rhodes as my sales rep. This is my first Infin I just leased a new 2015 Q50 from Infiniti of Willow Grove and had the great fortune to work with Reese Rhodes as my sales rep. This is my first Infiniti and my first time dealing with the dealership. On all counts, I couldn't be happier with the experience (and also the car). Reese is a no pressure type of guy that is totally upfront on everything. Very informed on the cars he sells and happy to pass all of that information along to you, both good and not so good. He offers his opinion on what he thinks you will like, or not, and then let's you make the decision. What a concept! If you're looking for a car and considering an Infiniti, run don't walk to Infiniti of Willow Grove and make sure you DEMAND to work with Reese Rhodes. Bob W. More

car buying experience - Dan Ruggiero the best Dan Ruggiero makes the car buying experience stress free. This is the second car that I bought from Dan and both times Dan has gone out of his way to Dan Ruggiero makes the car buying experience stress free. This is the second car that I bought from Dan and both times Dan has gone out of his way to explain everything about the car and how to work all of the bells and whistles that come with it. The entire experience including the work with the finance deapartment was great More